Job summary
Due to an internal promotion, we have a vacancy
for a Volunteer Services Administrator to work as part of the Volunteer
Services Team.
You will be a key member of the Volunteer Services Team and act
as the first point of contact for all volunteering related enquiries, dealing
with straightforward volunteer queries in a timely and professional manner and
escalating complex issues as and when appropriate.
Main duties of the job
This role will be responsible for for the successful completion and collation of all required
recruitment paperwork plus paperwork required at other periods including
Mandatory Training, Driver Documentation and DBS certification, ensuring that
there is no break in cover for any of those.
Qualifications and Experience:
Applications are welcome from candidates with:
- a good level of English and Maths (GCSE grade C or equivalent) attention to detail
experience in
the use of MS Word, Excel and Outlook plus database management.
an attention to
detail is vital, as is a confident and adaptive method of communication,
outstanding organisational skills and the ability to manage and prioritise own
workload.
experience working in an office admin role, especially concerning
staff or volunteers is an advantage.
About us
Hours: 33.5 per week
Salary: £19,000 - £20,200 per annum pro rata (plus contributory pension scheme or continuation of NHS pension)
Buying and selling of annual leave and lease car schemes are options available to qualifying new employees.
For further details please contact:
Steve Bond, Volunteer Services ManagerT: 01522 518232 E: steve.bond@stbarnabashospice.co.uk
To apply for this position:
Please submit a copy of your CV via the NHS Jobs Website.
For assistance with your application contact:
recruitment@stbarnabashospice.co.uk
Please Note:
- We do not accept CVs only completed application forms for clinical roles.
- St Barnabas Hospice is an Equal Opportunities Employer it believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We reserve the right to extend, withdraw or close vacancies where necessary.
- Please be aware that if you are selected for an interview, you will be contacted via the email account you used to register on this site. Please check your spam folder.
Closing Date:
16 October 2022
Interview Date:
To be confirmed
Job description
Job responsibilities
** For
details of the job description and person specification for this role please
refer to the attached job description **
Job description
Job responsibilities
** For
details of the job description and person specification for this role please
refer to the attached job description **
Person Specification
Experience
Essential
- At least 2 years current experience of working within an office environment and dealing with enquiries.
- At least 2 years experience of recruitment administration, being able to demonstrate a good knowledge of recruitment processes and procedures and associated paperwork
- Ability to write letters and meeting notes.
- Ability to converse with individuals at all levels and to act discreetly.
- Excellent customer care skills and ability to go the extra mile when dealing with colleagues and external parties.
Desirable
- Experience working with volunteers
Motivation and Personal Attributes
Essential
- Personal integrity
- Ability to interact confidently with staff at all levels
- Ability to build rapport, trust and confidence with colleagues and the public.
- Accurate and attention to detail
- Self-motivated
- Flexibility
- Ability to work on own initiative and part of a team
- Ability to work confidentially, remain calm under pressure and to support team colleagues.
- Acts as a credible role model for the team and organisation.
Qualifications
Essential
- GCSEs at grade C or higher in at least English and Maths or equivalent academic or vocational qualifications, e.g. NVQ level 1 / 2 in Customer Care or Business Administration.
- Full driving license and a car available for use for work with business insurance
Desirable
Knowledge
Essential
- Knowledge and understanding of statutory legislation relating to recruitment
- Experience of Data Protection principles and application to recruitment
Desirable
- Knowledge of Volunteering in the third sector
- Understanding the differences between volunteering and paid work requirements
Skills & Abilities
Essential
- Outstanding personal organisation skills
- Ability to plan and prioritise own daily and weekly tasks
- Excellent communication skills and ability to communicate confidently and effectively with a wide range of people
- Ability to work well within a team and be self-motivated
- Excellent telephone manner
- Competent in the use of Microsoft Office packages (Word, Excel, Outlook) at an intermediate level
- Experience of utilising Databases
- An eye for detail, ensuring data entry is correct at all times
- Proactive, innovative and able to use own initiative to improve processes
Person Specification
Experience
Essential
- At least 2 years current experience of working within an office environment and dealing with enquiries.
- At least 2 years experience of recruitment administration, being able to demonstrate a good knowledge of recruitment processes and procedures and associated paperwork
- Ability to write letters and meeting notes.
- Ability to converse with individuals at all levels and to act discreetly.
- Excellent customer care skills and ability to go the extra mile when dealing with colleagues and external parties.
Desirable
- Experience working with volunteers
Motivation and Personal Attributes
Essential
- Personal integrity
- Ability to interact confidently with staff at all levels
- Ability to build rapport, trust and confidence with colleagues and the public.
- Accurate and attention to detail
- Self-motivated
- Flexibility
- Ability to work on own initiative and part of a team
- Ability to work confidentially, remain calm under pressure and to support team colleagues.
- Acts as a credible role model for the team and organisation.
Qualifications
Essential
- GCSEs at grade C or higher in at least English and Maths or equivalent academic or vocational qualifications, e.g. NVQ level 1 / 2 in Customer Care or Business Administration.
- Full driving license and a car available for use for work with business insurance
Desirable
Knowledge
Essential
- Knowledge and understanding of statutory legislation relating to recruitment
- Experience of Data Protection principles and application to recruitment
Desirable
- Knowledge of Volunteering in the third sector
- Understanding the differences between volunteering and paid work requirements
Skills & Abilities
Essential
- Outstanding personal organisation skills
- Ability to plan and prioritise own daily and weekly tasks
- Excellent communication skills and ability to communicate confidently and effectively with a wide range of people
- Ability to work well within a team and be self-motivated
- Excellent telephone manner
- Competent in the use of Microsoft Office packages (Word, Excel, Outlook) at an intermediate level
- Experience of utilising Databases
- An eye for detail, ensuring data entry is correct at all times
- Proactive, innovative and able to use own initiative to improve processes
