Welfare and Benefits Coordinator

Job summary

Grade: X1Hours: 16hrs p/w, Mon 8 hrs, Wed & Fri 4hrs (flexible).Location:Working from home with a designated base for mileage purposes (Lincoln, Louth, Boston or Grantham).

The St Barnabas Wellbeing Service provides a range of support to patients, families, carers and bereaved clients across Lincolnshire. Our Services include Spiritual Care, Welfare and Benefits Support, Counselling / Emotional Support and Bereavement Care.

We have a vacancy for a Welfare & Benefits Coordinator to work as part of the Welfare & Benefits team across Lincolnshire. The Welfare & Benefits Coordinator is responsible for the co-ordination of Welfare & Benefit support services across the County, providing a central point of contact for all referrals and routine enquiries in a pleasant and helpful manner.

The coordinator will be responsible for liaising with multi health and social care professionals to promote the service and to offer advice, support, and management of the referral process. Including accurate inputting of client details onto a bespoke database in a timely manner. The service supports high volume and complex benefits enquiries and claims from palliative patients, their families, and referrals from across the health and social care community and there is a frequent requirement for concentration where the work pattern is unpredictable

Main duties of the job

Working closely with the Welfare & Benefits Advisers/Senior Adviser & Team Lead, the post holder will support a robust assessment process and the appropriate allocation of clients to the Benefit Advisers providing essential administrative support & co-ordination to the Welfare & Benefits Team where appropriate to ensure a smooth transition and comprehensive accurate client information.

The post holder will be responsible for the collection of data to report the Minimum Data Set (MDS) and the collection and analysis of data to manage client flow and identify service development needs.

The post holder will work pro-actively with internal and external referrers to secure additional information or documentation essential to advisors for the effective management of claims

The Welfare & Benefits team provide an essential service to patients living with a life limiting illnesses and their families/carers.

Qualifications and Experience:

Applications are welcome from candidates with:

• Excellent written and communication skills
• Ability to use own initiative and work autonomously and IT skills to ECDL standards.
• Ability to demonstrate you're able to work in a busy environment and work as an integral team member.
• Excellent communication skills, organisational skills and previous or current experience working within an administrative role are desired.

* DBS check is required for this role

About us

• Buying/selling of annual leave and lease car schemes are options available to qualifying new employees
• Contributory pension scheme or continuation of NHS pension)

St Barnabas Hospice is the leading charity in Lincolnshire providing palliative and end-of-life care to adults living with a life-limiting or terminal illness.

Our Vision is a world where dying with dignity, compassion and having choices is a fundamental part of a life.

Our Missionis to ensure all individuals facing the end of their life in Lincolnshire receive dignified, compassionate care when they require it and where they ask for it.

To apply for this position:

Please submit a copy of your CV via the NHS Jobs website.

For assistance with your application contact:

recruitment@stbarnabashospice.co.uk

Please Note:

• St Barnabas Hospice is an Equal Opportunities Employer it believes in treating everyone with dignity and respect and encourages applications from all sectors of the community.
• We reserve the right to extend, withdraw or close vacancies where necessary.
• Please be aware that if you are selected for an interview, you will be contacted via the email account you used to register on this site. Please check your spam folder.

Interview Date:TBC, likely week commencing 26 September

Employer details

Employer name

St Barnabas Hospice

Address

St. Barnabas Day Hospice

Hawthorn Road

Lincoln

LN2 4QX

Employer's website

https://stbarnabashospice.co.uk/ (Opens in a new tab)

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Employer details

Employer name

St Barnabas Hospice

Address

St. Barnabas Day Hospice

Hawthorn Road

Lincoln

LN2 4QX

Employer's website

https://stbarnabashospice.co.uk/ (Opens in a new tab)

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