St Barnabas Hospice

Project Echo Network Coordinator

Information:

This job is now closed

Job summary

Are you good at organising and coordinating tasks?

Do you thrive under pressure working to tight deadlines?

Then we need you!

We are seeking an additional ECHO Network Coordinator to work with the ECHO Team mainly working remotely from home to support and coordinate all aspects of the ECHO networking sessions. The ECHO Network Coordinator is a pivotal role to the effective and professional delivery of ECHO across Lincolnshire.

St Barnabas Hospice is an established Project ECHO Hub for a community of practice, sharing knowledge and expertise which supports high quality palliative and end of life care.

ECHO, the Extension of Community Healthcare Outcomes is a not-for-profit educational initiative from the USA, designed to deliver improved health outcomes in the community setting.

The successful candidate will have experience in working in a similar role, with excellent attention to detail, communication skills and liaising with key stakeholders, while also being flexible and open to different ways of working.

Main duties of the job

Qualifications and Experience

Applicants must be educated to NVQ level 3 or equivalent, with experience of using IT systems and building effective relationships with a wide spectrum of stakeholders.

Contract: Permanent

Hours: 22.5 hrs per week

Salary: £20,134 - £21,954 per annum, pro rata (plus a contributory pension scheme or continuation of NHS pension)

Buying and selling of annual leave and lease car schemes are options available to qualifying new employees.

For further details please contact:

Joy Fairweather, Head of Governance, 07864 969750, joy.fairweather@stbarnabashospcie.co.uk or Sally Finch, Deputy Governance and Education Lead,  07484024823, sally.finch@stbarnabashospice.co.uk

About us

Please note we do not accept CV’s only completed application forms.

St Barnabas Hospice is an Equal Opportunities Employer it believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We reserve the right to extend, withdraw or close vacancies where necessary.

Please be aware that if you are selected for an interview you will be contacted via the email account you used to register on this site. Please check your spam folder.

Closing Date for Applications: 03 January 2022

Interview Date: 14 January 2022

For Assistance with Applications Contact: recruitment@stbarnbashospice.co.uk

Details

Date posted

10 December 2021

Pay scheme

Other

Salary

£20,134 to £21,954 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

B0215-21-3839

Job locations

36 Nettleham Road

Lincoln

LN2 1RE


Job description

Job responsibilities

ECHO Network Co-ordinator 

Location: Remote working

Reporting to: Clinical Lead for Echo.

Our Vision

Our vision is a world where dying with dignity, compassion and having choices is a fundamental part of a life.

Our Mission

Our mission is to ensure all individuals facing the end of their life in Lincolnshire receive dignified, compassionate care when they require it and where they ask for it.

Our Values

· Aiming High

We reach for excellence and set the standard for others to follow. Celebrating individual and collective success and actively looking for ways to be even better.

· Being Courageous

We push boundaries and provide challenge - standing up for what is right and supporting others to make a difference across all aspects of our work.

· Working Better Together

We recognise the power of community; building connections and relationships which help us make a positive contribution. Respecting and valuing all contributions - we are ONE team, united and inspired by our common purpose.

· Having Heart

People are at the centre of all we do. We’re proud of our ability to work in tough situations with resilience, empathy and kindness.

· Doing It Right

We are ethical, honest and use resources respectfully. Taking responsibility for our actions and doing what we say we’ll do - we challenge others to do the same.

Purpose of the Job:

To work as part of the ECHO team to facilitate the clear and consistent co-ordination of ECHO networks to develop communities of practice.

To provide a multi-faceted support role to a number of stakeholders, and ECHO networks.

To provide administrative support to the ECHO project team, to Consultant in Palliative Care, Nurse Consultant, Specialist Nurse Practitioners and Clinical Lead Echo as required.

Main Duties & Responsibilities

1. To develop and maintain administrative procedures and operational support for the ECHO framework. The post holder will be the central point of contact for all communications relating to ECHO.

2. To support the administrative requirements of the project team. This will include audio typing, production of reports, presentations, arranging meetings, meeting minutes and other documents as required, maintaining accurate electronic and paper records, printing and photocopying, scanning, filing, diary management.

3. To act as a point of contact for the project team, receiving, prioritising and responding to telephone calls, emails, letters and other messages, escalating as appropriate in line with agreed procedures.

4. Co-ordinate a range of activities which form part of the ECHO’s programme. These include:

· Manage and co-ordinate the communication between the ECHO Hub and Spokes, liaising with ECHO Networks Leads as appropriate to ensure all documentation, emails and cases are circulated as per ECHO procedures.

· Manage and co-ordinate training events for ECHO Networks.

· Organise and co-ordinate the distribution of research evaluations and surveys for ECHO Networks, communicating updates to ECHO Leads.

· Maintain and input data into required database, “iecho”.

· Co-ordinate the logistics of IT support, facilities and equipment, liaising with appropriate personnel to ensure ECHO sessions are managed accordingly.

· Co-ordinate the development of marketing and promotional materials as appropriate to the programme.

· Maintain and produce monthly statistics regarding ECHO Network activity.

· Compile information and prepare reports for policy formation and improvement to services as necessary.

· Video editing for Vimeo recordings

5. Participate in regular ECHO team meetings.

6. To provide cover for absent non-clinical colleagues and support to colleagues in the locality, and in accordance with local service provision arrangements.

7. To ensure the effective security, filing and transfer of records in line with and adhering to national standards and Trust policies.

8. To perform at all times in a professional manner and upholding organisational values.

9. To undertake any other tasks commensurate with the post.

Additional Duties

All employees of the St Barnabas Hospice Trust (Lincolnshire), St Barnabas Promotions Ltd. and St Barnabas Shops Ltd., all hereafter referred to as employees of “the Trust”, are expected to comply with the general duties detailed below:

Infection Control and Prevention

All employees of the Trust are required to:

· Maintain a clean and safe environment, minimise risks of infection, report infection control issues of concern to their line manager and attend mandatory infection prevention training.

· Work in accordance with their local infection control procedures and in adherence to the Code of Practice for the Prevention and Control of Healthcare Associated Infection as outlined in the ‘Health and Social Care Act 2008’.

Safeguarding Children, Young People and Vulnerable Adults

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are therefore expected to behave in such a way that supports this commitment. For further details please refer to the 'Safeguarding Vulnerable Adults Policy and Procedure' and to the 'Safeguarding Children Procedure'. Should you have any concerns about any child or vulnerable adult that you encounter in the course of your St Barnabas duties, please report these to your line manager and / or to the Family and Carers Support Services team.

Health & Safety

All employees responsible and accountable for ensuring that:-

· They work safely in accordance with any relevant and appropriate training, safe systems of work, procedures and/ or rules in force in their workplace.

· They co-operate with the Trust in matters of health and safety and take care of their own health and safety and do not endanger other by their acts or omissions

· They wear and use, at all times, the appropriate personal protective equipment provided and use all safety devices, guards etc. provided to make safe any plant and equipment.

· They immediately report defective equipment /machinery onto the Trusts maintenance helpdesk system, and isolate the equipment so that it cannot be used. Once the situation is safe then the line manager must be informed.

· They immediately report any unsafe acts or conditions using the Trusts dedicated reporting system and bring it to the attention of their line manager.

· Report any ongoing unsatisfactory responses of maintenance or safety issues to the Health and Safety Manager.

· Maintain their working and welfare environment in a clean and tidy condition.

Whilst the aim of the Trust is to promote a co-operative and constructive view of Health and Safety, all staff must be aware that a wilful or irresponsible disregard for safety matters may give rise to disciplinary proceedings.

General Policies, Procedures and Practices

All employees of the Trust are expected to comply with all Trust policies, procedures and practises and are responsible for keeping up-to-date with any changes to these.

Duty of Candour

All employees of the Trust are required to:

· Be honest, open and truthful in all their dealings with patients and the public, and ensure that organisational and personal interests are never allowed to outweigh the duty to be open, honest and truthful.

· This supplement to your job description should be regarded as an additional guide to the duties you are required to perform and is not intended to be definitive or restrictive in any way and does not form part of the contract of employment.

Job description

Job responsibilities

ECHO Network Co-ordinator 

Location: Remote working

Reporting to: Clinical Lead for Echo.

Our Vision

Our vision is a world where dying with dignity, compassion and having choices is a fundamental part of a life.

Our Mission

Our mission is to ensure all individuals facing the end of their life in Lincolnshire receive dignified, compassionate care when they require it and where they ask for it.

Our Values

· Aiming High

We reach for excellence and set the standard for others to follow. Celebrating individual and collective success and actively looking for ways to be even better.

· Being Courageous

We push boundaries and provide challenge - standing up for what is right and supporting others to make a difference across all aspects of our work.

· Working Better Together

We recognise the power of community; building connections and relationships which help us make a positive contribution. Respecting and valuing all contributions - we are ONE team, united and inspired by our common purpose.

· Having Heart

People are at the centre of all we do. We’re proud of our ability to work in tough situations with resilience, empathy and kindness.

· Doing It Right

We are ethical, honest and use resources respectfully. Taking responsibility for our actions and doing what we say we’ll do - we challenge others to do the same.

Purpose of the Job:

To work as part of the ECHO team to facilitate the clear and consistent co-ordination of ECHO networks to develop communities of practice.

To provide a multi-faceted support role to a number of stakeholders, and ECHO networks.

To provide administrative support to the ECHO project team, to Consultant in Palliative Care, Nurse Consultant, Specialist Nurse Practitioners and Clinical Lead Echo as required.

Main Duties & Responsibilities

1. To develop and maintain administrative procedures and operational support for the ECHO framework. The post holder will be the central point of contact for all communications relating to ECHO.

2. To support the administrative requirements of the project team. This will include audio typing, production of reports, presentations, arranging meetings, meeting minutes and other documents as required, maintaining accurate electronic and paper records, printing and photocopying, scanning, filing, diary management.

3. To act as a point of contact for the project team, receiving, prioritising and responding to telephone calls, emails, letters and other messages, escalating as appropriate in line with agreed procedures.

4. Co-ordinate a range of activities which form part of the ECHO’s programme. These include:

· Manage and co-ordinate the communication between the ECHO Hub and Spokes, liaising with ECHO Networks Leads as appropriate to ensure all documentation, emails and cases are circulated as per ECHO procedures.

· Manage and co-ordinate training events for ECHO Networks.

· Organise and co-ordinate the distribution of research evaluations and surveys for ECHO Networks, communicating updates to ECHO Leads.

· Maintain and input data into required database, “iecho”.

· Co-ordinate the logistics of IT support, facilities and equipment, liaising with appropriate personnel to ensure ECHO sessions are managed accordingly.

· Co-ordinate the development of marketing and promotional materials as appropriate to the programme.

· Maintain and produce monthly statistics regarding ECHO Network activity.

· Compile information and prepare reports for policy formation and improvement to services as necessary.

· Video editing for Vimeo recordings

5. Participate in regular ECHO team meetings.

6. To provide cover for absent non-clinical colleagues and support to colleagues in the locality, and in accordance with local service provision arrangements.

7. To ensure the effective security, filing and transfer of records in line with and adhering to national standards and Trust policies.

8. To perform at all times in a professional manner and upholding organisational values.

9. To undertake any other tasks commensurate with the post.

Additional Duties

All employees of the St Barnabas Hospice Trust (Lincolnshire), St Barnabas Promotions Ltd. and St Barnabas Shops Ltd., all hereafter referred to as employees of “the Trust”, are expected to comply with the general duties detailed below:

Infection Control and Prevention

All employees of the Trust are required to:

· Maintain a clean and safe environment, minimise risks of infection, report infection control issues of concern to their line manager and attend mandatory infection prevention training.

· Work in accordance with their local infection control procedures and in adherence to the Code of Practice for the Prevention and Control of Healthcare Associated Infection as outlined in the ‘Health and Social Care Act 2008’.

Safeguarding Children, Young People and Vulnerable Adults

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are therefore expected to behave in such a way that supports this commitment. For further details please refer to the 'Safeguarding Vulnerable Adults Policy and Procedure' and to the 'Safeguarding Children Procedure'. Should you have any concerns about any child or vulnerable adult that you encounter in the course of your St Barnabas duties, please report these to your line manager and / or to the Family and Carers Support Services team.

Health & Safety

All employees responsible and accountable for ensuring that:-

· They work safely in accordance with any relevant and appropriate training, safe systems of work, procedures and/ or rules in force in their workplace.

· They co-operate with the Trust in matters of health and safety and take care of their own health and safety and do not endanger other by their acts or omissions

· They wear and use, at all times, the appropriate personal protective equipment provided and use all safety devices, guards etc. provided to make safe any plant and equipment.

· They immediately report defective equipment /machinery onto the Trusts maintenance helpdesk system, and isolate the equipment so that it cannot be used. Once the situation is safe then the line manager must be informed.

· They immediately report any unsafe acts or conditions using the Trusts dedicated reporting system and bring it to the attention of their line manager.

· Report any ongoing unsatisfactory responses of maintenance or safety issues to the Health and Safety Manager.

· Maintain their working and welfare environment in a clean and tidy condition.

Whilst the aim of the Trust is to promote a co-operative and constructive view of Health and Safety, all staff must be aware that a wilful or irresponsible disregard for safety matters may give rise to disciplinary proceedings.

General Policies, Procedures and Practices

All employees of the Trust are expected to comply with all Trust policies, procedures and practises and are responsible for keeping up-to-date with any changes to these.

Duty of Candour

All employees of the Trust are required to:

· Be honest, open and truthful in all their dealings with patients and the public, and ensure that organisational and personal interests are never allowed to outweigh the duty to be open, honest and truthful.

· This supplement to your job description should be regarded as an additional guide to the duties you are required to perform and is not intended to be definitive or restrictive in any way and does not form part of the contract of employment.

Person Specification

Qualifications

Essential

  • Please refer to the attached job description

Desirable

  • Please refer to the attached job description
Person Specification

Qualifications

Essential

  • Please refer to the attached job description

Desirable

  • Please refer to the attached job description

Employer details

Employer name

St Barnabas Hospice

Address

36 Nettleham Road

Lincoln

LN2 1RE


Employer's website

https://stbarnabashospice.co.uk/ (Opens in a new tab)


Employer details

Employer name

St Barnabas Hospice

Address

36 Nettleham Road

Lincoln

LN2 1RE


Employer's website

https://stbarnabashospice.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

The Recruitment Team

recruitment@stbarnabashospice.co.uk

01522518220

Details

Date posted

10 December 2021

Pay scheme

Other

Salary

£20,134 to £21,954 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

B0215-21-3839

Job locations

36 Nettleham Road

Lincoln

LN2 1RE


Supporting documents

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