NHS 111 Health Advisor - Ashford

Job description

Job responsibilities

Were looking for calm, compassionate and patient-focused individuals to become NHS 111 Health Advisors at IC24 in Ashford.Skills:When someone calls 111, youll be the first voice they hear. Using the NHS Pathways system, youll assess their needs and provide safe, non-clinical advice. The calls you take can range from simple prescription requests to helping someone in emotional distress. Youll need to stay calm under pressure, think on your feet and record detailed notes on the system quickly and accurately.Qualifications:We proactively encourage and support our Health Advisors to progress through the ranks as a Non-Clinical Coach, Service Manager or Team Manager where possible. We also offer development opportunities through our national recognised patient service qualification programme, Aspire to Excellence. Keywords:If youre a good listener, can stay composed in challenging situations and want to make a real difference, wed love to hear from you.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Kingston House, Ashford

TN24 0GP

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)