Senior IT Infrastructure Engineer

Integrated Care 24 Ltd

Information:

This job is now closed

Job summary

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave.

Do you come from an Infrastructure background with strengths in Networking, Unified Communications whilst also having experience in working with Server Virtualization, Storage & Cloud Technologies? If so, this may be just the role for you.

This role will include working on transformational projects such as the core and campus network refresh, Unified Communications enhancement, and ongoing security hardening. Working alongside Infrastructure Technicians you will also be involved in maintenance and support of our Server infrastructure as well as being part of the part of a fantastic team.

The role is mostly remote with a requirement to come into the Head Office at Ashford Head office 1 2 days per week. There will be a requirement for occasional travel to sites across South & East of England.

As part of the package, there will be a significant investment in training and development for the successfully appointed candidate including providing training for aCisco Contact Center training course & possible certification.

If you have any questions about the role, please contact Keith Bryant on keith.bryant@ic24.nhs.uk.

Main duties of the job

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Ashford, Kent

Hours Available 37.5 hours per week. Monday-Friday 9am-5pm

About us

Whats in it for you:-

  • £48-52,000 per annum depending on experience, with an additional on call allowance of up to £3,000 per annum
  • Additional annual leave above statutory minimum based on service
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Free membership to our reward and discount platform
  • Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability andthose from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

Date posted

11 March 2024

Pay scheme

Other

Salary

£48,000 to £52,000 a year with an additional on call allowance of up to £3,000 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

B0214-24-0081

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Job description

Job responsibilities

To be responsible for the design, installation and management of the Network Infrastructure, Unified Communications and Server Infrastructure.

Provide strong trouble shooting and technical skills to resolve complicated issues using the relevant diagnostic tools. Liaising with and providing detailed information to third party suppliers where necessary to resolve issues.

Oversee the management of 3rd line Infrastructure support incidents & problems.

Ensure systems are regularly tested, resilient, secure and meeting the companys needs.

Job description

Job responsibilities

To be responsible for the design, installation and management of the Network Infrastructure, Unified Communications and Server Infrastructure.

Provide strong trouble shooting and technical skills to resolve complicated issues using the relevant diagnostic tools. Liaising with and providing detailed information to third party suppliers where necessary to resolve issues.

Oversee the management of 3rd line Infrastructure support incidents & problems.

Ensure systems are regularly tested, resilient, secure and meeting the companys needs.

Person Specification

Experience

Essential

  • Experience of Implementing, supporting and maintaining IT Systems.
  • Experience of managing and developing a small team.
  • Exposure to a wide technologies and evidence of proficiency.

Desirable

  • Experience of Implementing, supporting and managing Firewall / network security systems.

Qualifications

Desirable

  • Qualified to Degree level or equivalent level of previous experience.
  • ITIL.
  • Project Management Certification.
  • Network Certified Professional (Cisco or equivalent).
  • Microsoft Certified Professional.
Person Specification

Experience

Essential

  • Experience of Implementing, supporting and maintaining IT Systems.
  • Experience of managing and developing a small team.
  • Exposure to a wide technologies and evidence of proficiency.

Desirable

  • Experience of Implementing, supporting and managing Firewall / network security systems.

Qualifications

Desirable

  • Qualified to Degree level or equivalent level of previous experience.
  • ITIL.
  • Project Management Certification.
  • Network Certified Professional (Cisco or equivalent).
  • Microsoft Certified Professional.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)


Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)


For questions about the job, contact:

IC24 Recruitment Team

careers@ic24.nhs.uk

Date posted

11 March 2024

Pay scheme

Other

Salary

£48,000 to £52,000 a year with an additional on call allowance of up to £3,000 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

B0214-24-0081

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Supporting documents

Privacy notice

Integrated Care 24 Ltd's privacy notice (opens in a new tab)