Bank Driver / Receptionist (Maidstone, and Tunbridge Wells)

Integrated Care 24 Ltd

Information:

This job is now closed

Job summary

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave.

Do you have the passion to work in a busy out of hours environment offering a professional patient care service in our Kent Locality? If you want to work for a Company who are dedicated and passionate towards their people, then this role may be for you!

The job purpose of this to transport GPs on visits around the locality to visit patients, ensuring their confidentiality is maintained at all times, as well as reception duties such as booking and coordinating appointments for patients to be seen at our bases.

Do you have good knowledge and understanding of the Kent area and can use various IT solutions and have a full clean driving licence. Are you able to show fantastic care and compassion to patients and willing to work overnight and weekends as the norm for our out of hours service?If so, we would love to hear from you.

Main duties of the job

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Maidstone and Tunbridge Wells

Hours Available Bank hours available for overnights and weekends 08:00-13:00 and 18:00-00:00

There will also be opportunities to cover additional shifts for annual leave and sickness at all three dispatch locations.

About us

Whats in it for you:-

  • Hourly rates:
    • Weekdays between 06:00 and 20:00 £10.92 per hour
    • Weekdays after 20:00 and before 06:00 £12.55 per hour
    • All worked time on Saturdays £12.55 per hour
    • All worked time on Sunday £13.10 per hour
    • All worked time on Bank holidays £17.47 per hour
  • Additional annual leave above statutory minimum based on service
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and Development Opportunities
  • Free membership to our reward and discount platform
  • Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard DBS disclosure and two references.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

Date posted

07 March 2024

Pay scheme

Other

Salary

£10.92 to £17.47 an hour dependent on hours worked

Contract

Bank

Working pattern

Part-time

Reference number

B0214-24-0076

Job locations

Maidstone District General Hospital

Hermitage Lane

Maidstone

Kent

me16 9qq


Tunbridge Wells Hospital

Wood Road

Tunbridge Wells

Kent

TN2 4QJ


Job description

Job responsibilities

The post holder will be responsible for:

  • Driving IC24 vehicles transporting Duty Doctors to domiciliary visits.
  • Recording all essential information in an efficient and effective manner on the patient management system.
  • Working with the duty doctor to manage workload between home visits, PCC appointments and telephone advice within clinical priority, ensuring compliance with company policies and attainment of key performance indicators.
  • Working with and ensuring two-way communication with the Call Centres to ensure efficient operation.
  • Operating all in car communications and patient management system equipment to support accurate record keeping.
  • Supporting the provision of individualised patient care, respecting the individual patient and their environment, maintaining the patients self-esteem and confidentiality at all times.
  • Ensuring the correct use of equipment and vehicles at all times.

Job description

Job responsibilities

The post holder will be responsible for:

  • Driving IC24 vehicles transporting Duty Doctors to domiciliary visits.
  • Recording all essential information in an efficient and effective manner on the patient management system.
  • Working with the duty doctor to manage workload between home visits, PCC appointments and telephone advice within clinical priority, ensuring compliance with company policies and attainment of key performance indicators.
  • Working with and ensuring two-way communication with the Call Centres to ensure efficient operation.
  • Operating all in car communications and patient management system equipment to support accurate record keeping.
  • Supporting the provision of individualised patient care, respecting the individual patient and their environment, maintaining the patients self-esteem and confidentiality at all times.
  • Ensuring the correct use of equipment and vehicles at all times.

Person Specification

Qualifications

Essential

  • Good levels of English and IT skills.
  • Full manual driving licence with substantial driving experience.

Experience

Desirable

  • General Office experience.
  • Primary Care experience.
Person Specification

Qualifications

Essential

  • Good levels of English and IT skills.
  • Full manual driving licence with substantial driving experience.

Experience

Desirable

  • General Office experience.
  • Primary Care experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Maidstone District General Hospital

Hermitage Lane

Maidstone

Kent

me16 9qq


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)


Employer details

Employer name

Integrated Care 24 Ltd

Address

Maidstone District General Hospital

Hermitage Lane

Maidstone

Kent

me16 9qq


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)


For questions about the job, contact:

IC24 Recruitment Team

careers@ic24.nhs.uk

Date posted

07 March 2024

Pay scheme

Other

Salary

£10.92 to £17.47 an hour dependent on hours worked

Contract

Bank

Working pattern

Part-time

Reference number

B0214-24-0076

Job locations

Maidstone District General Hospital

Hermitage Lane

Maidstone

Kent

me16 9qq


Tunbridge Wells Hospital

Wood Road

Tunbridge Wells

Kent

TN2 4QJ


Supporting documents

Privacy notice

Integrated Care 24 Ltd's privacy notice (opens in a new tab)