Integrated Care 24 Ltd

Clinical Lead (Quality)

Information:

This job is now closed

Job summary

The Role

Express new ideas take initiative and save lives. Others talk about being brave, at IC24, were made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave.

Are you an experienced Clinician who is passionate about clinical innovation and ensuring quality of clinical care? Do you have experience of leadership and management? If so, we would love to hear from you.

We have a unique and exciting opportunity within our Norfolk and Waveney regional team. This is a key role that will deputise and support the Regional Quality Director in leading and driving a philosophy of continuous improvement.

You will work with the regional management team to effectively lead and manage all non-medical clinical colleagues across the Norfolk and Waveney Urgent Care contracts, including our NHS 111 call centre in Norwich. You will also provide professional support, clinical innovation and support clinical governance to ensure safe and effective delivery of care to our patients.

This role will be based in our Norfolk and Waveney regional office and travel will be required across our urgent care bases in the region. In return we offer a competitive package, development opportunities and the chance to join the generous NHS pension scheme.

Main duties of the job

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

LocationNorwich regional office with travel required across our urgent care bases across the county

Hours AvailableFull time 37.5 hours hours include evenings and weekends as necessary

Term1 year fixed term contract

About us

What's in it for you:-

  • Annual salary of up to £47,258, dependent on experience
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Free membership to our reward and discount platform
  • Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

Closing date: 15th of September 2023

Please note if we receive sufficient applications this advert may close early.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

Details

Date posted

29 September 2023

Pay scheme

Other

Salary

Depending on experience Annual salary of up to £47,258, dependent on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

B0214-23-0383

Job locations

Integrated Care 24 Ltd

Broadland Business Park

Norwich

NR7 0WF


Job description

Job responsibilities

To work with the Regional Quality team to provide clinical leadership and management within our NHS 111 and Out of Hours service all non-medical clinical staff. The post holder will provide professional support, clinical innovation and support clinical governance to ensure safe and effective delivery of care to patients. You will be an experienced Nurse or Paramedic and as part of the clinical and operational team you will provide senior clinical oversight of the Contact Centre to support the safety of the service and mitigate risk and OOH clinical service. You will also be responsible for the supervision and first line management of Senior Clinical Advisors working within the NHS 111 Contact Centre providing advice, guidance, motivation and leadership to the team and the Advanced Clinical Practitioners, Urgent Care Practitioners working in the OOH service.

Job description

Job responsibilities

To work with the Regional Quality team to provide clinical leadership and management within our NHS 111 and Out of Hours service all non-medical clinical staff. The post holder will provide professional support, clinical innovation and support clinical governance to ensure safe and effective delivery of care to patients. You will be an experienced Nurse or Paramedic and as part of the clinical and operational team you will provide senior clinical oversight of the Contact Centre to support the safety of the service and mitigate risk and OOH clinical service. You will also be responsible for the supervision and first line management of Senior Clinical Advisors working within the NHS 111 Contact Centre providing advice, guidance, motivation and leadership to the team and the Advanced Clinical Practitioners, Urgent Care Practitioners working in the OOH service.

Person Specification

Qualifications

Essential

  • Clinical Professional Registration at degree level.
  • Clinical Assessment and Minor illness qualification.
  • Management or Leadership course, module, qualification or equivalent experience.

Desirable

  • Independent prescriber.
  • Teaching and mentoring experience or qualification.

Experience

Essential

  • Experience of working within 111 or Urgent Care.
  • Significant post registration experience.
  • Experience of managing staff.
  • Primary Care experience.
  • Experience of managing diverse and multiple professional relationships.
Person Specification

Qualifications

Essential

  • Clinical Professional Registration at degree level.
  • Clinical Assessment and Minor illness qualification.
  • Management or Leadership course, module, qualification or equivalent experience.

Desirable

  • Independent prescriber.
  • Teaching and mentoring experience or qualification.

Experience

Essential

  • Experience of working within 111 or Urgent Care.
  • Significant post registration experience.
  • Experience of managing staff.
  • Primary Care experience.
  • Experience of managing diverse and multiple professional relationships.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Integrated Care 24 Ltd

Address

Integrated Care 24 Ltd

Broadland Business Park

Norwich

NR7 0WF


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Integrated Care 24 Ltd

Address

Integrated Care 24 Ltd

Broadland Business Park

Norwich

NR7 0WF


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

IC24 Recruitment Team

careers@ic24.nhs.uk

Details

Date posted

29 September 2023

Pay scheme

Other

Salary

Depending on experience Annual salary of up to £47,258, dependent on experience

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

B0214-23-0383

Job locations

Integrated Care 24 Ltd

Broadland Business Park

Norwich

NR7 0WF


Supporting documents

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