Integrated Care 24 Ltd

Inside Sales Executive

Information:

This job is now closed

Job summary

Express new ideas, take initiative and save lives. Others talk about being brave, at CLEO Systems, were made that way.

By providing highly capable, innovative and integrated software solutions we are transforming urgent, emergency and outpatient healthcare services every role at CLEO Systems is made to be brave.

We are looking for an individual to help us to create and build our Inside Sales function within a busy and growing healthcare software business.

Main duties of the job

The successful candidate will have responsibility for generating business to business leads from within the Healthcare sector. This will include warm calling, developing a calling schedule and booking call backs. You will be responsible for nurturing all prospects and converting to a live opportunity for the sales team to progress. The role requires a close working relationship to be developed with the sales and marketing team to ensure smooth handover and acceptance of leads.

About us

You could be the ideal person if this role if you can demonstrate that you are

  • Passionate about excellent telephone etiquette
  • Have previous CRM (Ideally Hubspot) experience
  • Target and results driven
  • Enthusiastic with a positive approach
  • Calm and professional under pressure
  • An excellent brand ambassador
  • Comfortable to work independently and as part of a team
  • Eager to learn and absorb information about our products and the sectors they are used in

Other duties may be required to be conducted to support the sales and marketing teams such as attendance at demos or conferences and events.

CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient focused primary care services. We are committed to delivering Clinical Excellence Online (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Hybrid

Hours Available 37.5 hours per week

Whats in it for you: -

  • Up to £24,000 per annum
  • Opportunity to join the Company Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Free membership to our reward and discount platform

Details

Date posted

13 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

B0214-23-0356

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Job description

Job responsibilities

Reporting directly to the Director of Sales and Marketing, the primary responsibility of the role is to support the sales and marketing business to business lead generation function. Our Inside Sales Executive will be responsible for contacting potential customers via telephone to talk to them about our products.

The successful candidate will have responsibility for generating leads within the Healthcare sector. This will include warm calling, drawing on previous call notes and information, obtaining information on current solutions used and contract review dates. This will enable the telemarketer to develop a calling schedule, to include booking call backs.

You will be responsible for nurturing all prospects and converting to a live opportunity for the sales team to progress. The role requires a close working relationship to be developed with the sales and marketing team to ensure smooth handover and acceptance of leads. To support prospecting and customer campaigns, follow up calls will be required which will include:

New business campaign follow-up calls

Scheduled call backs and prospect nurturing

An element of data cleanse work and housekeeping while working throughout the campaign. Admin and updates will need to be made directly into the CRM system

Ownership of CRM records using Hubspot including lead reporting

Job description

Job responsibilities

Reporting directly to the Director of Sales and Marketing, the primary responsibility of the role is to support the sales and marketing business to business lead generation function. Our Inside Sales Executive will be responsible for contacting potential customers via telephone to talk to them about our products.

The successful candidate will have responsibility for generating leads within the Healthcare sector. This will include warm calling, drawing on previous call notes and information, obtaining information on current solutions used and contract review dates. This will enable the telemarketer to develop a calling schedule, to include booking call backs.

You will be responsible for nurturing all prospects and converting to a live opportunity for the sales team to progress. The role requires a close working relationship to be developed with the sales and marketing team to ensure smooth handover and acceptance of leads. To support prospecting and customer campaigns, follow up calls will be required which will include:

New business campaign follow-up calls

Scheduled call backs and prospect nurturing

An element of data cleanse work and housekeeping while working throughout the campaign. Admin and updates will need to be made directly into the CRM system

Ownership of CRM records using Hubspot including lead reporting

Person Specification

Qualifications

Essential

  • Degree level qualification or equivalent level of relevant experience

Experience

Essential

  • Excellent knowledge & experience of using a CRM system to drive the sales funnel and record contact records
  • Experience of working in a complex fast-paced environment with
  • demonstrable ability to prioritise, ideally Hubspot

Desirable

  • Knowledge of the UK healthcare market
Person Specification

Qualifications

Essential

  • Degree level qualification or equivalent level of relevant experience

Experience

Essential

  • Excellent knowledge & experience of using a CRM system to drive the sales funnel and record contact records
  • Experience of working in a complex fast-paced environment with
  • demonstrable ability to prioritise, ideally Hubspot

Desirable

  • Knowledge of the UK healthcare market

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Samantha Hamilton

Samantha.Hamilton@ic24.nhs.uk

Details

Date posted

13 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

B0214-23-0356

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Supporting documents

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