Business Intelligence Manager

Integrated Care 24 Ltd

Information:

This job is now closed

Job summary

The Role

Express new ideas, take the initiative and save lives. Others talk about being brave; at IC24, were made that way.

From providing high-quality integrated urgent care for over six million people to thinking of innovative solutions for our patients every role at IC24 is made to be brave.

Are you an analytical and technically minded person who enjoys working within a team and an organisation with challenging objectives where no day is the same? Are you self-motivated and keen to work in an environment that allows you to progress your skills and develop your career? If this sounds like you, this could be your role!

As a Business Intelligence Manager at IC24, you will be responsible for designing, developing, and deploying business intelligence solutions. This includes but is not limited to creating reports, dashboards, and analyses to help business stakeholders make data-driven decisions. The BI Manager will work closely with the C-Suite and other stakeholders and manage a team of analysts and developers while being a key member of our data quality and analytical strategy.

You will be working between our Headquarters and your home as part of the Business Intelligence & Analytics team as a Business Intelligence Manager, which supports our various geographical localities and services to ensure the business and their information needs are met via regular and ad-hoc reporting, maintenance of the reporting suite and general administrative duties to manage your team.

Main duties of the job

Responsibilities

  • Lead all aspects of business intelligence strategy and initiatives: data analytics, reporting, and analysis.
  • Provide expertise in data modelling and sourcing to drive business insights.
  • Design and develop reports for internal use as well as client deliverables.
  • Plan, execute and maintain consistent reporting processes throughout the organisation.
  • Manage all aspects of analytics implementation: data integration, reporting infrastructure, access management.
  • Conduct analysis using advanced techniques like predictive modelling.
  • Create dashboards that allow for the interactive exploration of data sets through multiple lenses.
  • Work with the Data Warehouse Development team to provide insight into data quality issues or trends in the business.
  • Managing a team of 3 Junior BI Analysts and 2 BI Developers.

This is an exciting time for the Business Intelligence & Analytics Team, where we have invested in BI/AI/ML stack to deliver high quality analytics to our organisation and our patients and tools to support dashboard development and mobile reporting, as well as plans to support speech analytics and digital rostering across the organisation.

About us

Who are we?

We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving our patients' access to health and social care and reducing the demand for secondary care services. IC24 provides services to over 6 million patients, including GP-led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Ashford, Kent. Hybrid working available

Hours Available 37.5 hours per week

What's in it for you:

  • Salary of up to £45,150 per annum, depending on experience
  • Additional annual leave above the statutory minimum based on service
  • Opportunity to join the NHS Pension Scheme
  • Learning and Development Opportunities Bursary considered dependent on service
  • Full support and training to develop your skills from day 1
  • Free membership to our reward and discount platform

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.

Date posted

14 July 2023

Pay scheme

Other

Salary

Depending on experience up to £45,150 per annum, experience dependent

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0214-23-0243

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Job description

Job responsibilities

Manage and support of the BI&A Team, assist in the achievement and development of the companys business intelligence (BI) strategy across all areas covered by IC24.

You will lead and support all activities required to support BI&A achieve its strategy, which includes Data Warehousing, Dashboard production and Mobile Reporting as well as internal and external ad-hoc development requests relating to BI requirements.

Lead in areas including data analysis and reporting e.g., ensuring data structure is optimal to support the BI Analytical function within the business.

You will liaise with and guide all members of the BI&A and Digital Technology & Performance Team, other managers, and healthcare professionals from across the organisation and externally.

Job description

Job responsibilities

Manage and support of the BI&A Team, assist in the achievement and development of the companys business intelligence (BI) strategy across all areas covered by IC24.

You will lead and support all activities required to support BI&A achieve its strategy, which includes Data Warehousing, Dashboard production and Mobile Reporting as well as internal and external ad-hoc development requests relating to BI requirements.

Lead in areas including data analysis and reporting e.g., ensuring data structure is optimal to support the BI Analytical function within the business.

You will liaise with and guide all members of the BI&A and Digital Technology & Performance Team, other managers, and healthcare professionals from across the organisation and externally.

Person Specification

Qualifications

Essential

  • Qualified to graduate level or equivalent experience.
  • Recognised IT qualification (e.g., ICDL).

Desirable

  • Microsoft Certified Professional.

Experience

Essential

  • Successful experience of delivering on BI projects.
  • DAX, MDAX, Power BI, SSRS, SQL, GIThub.
  • Understanding of using APIs to support the transfer of data across multiple platforms.
  • Managing teams and highly effective communications with stakeholders.

Desirable

  • Experience of working with health-related data in the NHS.
  • Significant experience of developing analysis services and cube OLAP solutions
Person Specification

Qualifications

Essential

  • Qualified to graduate level or equivalent experience.
  • Recognised IT qualification (e.g., ICDL).

Desirable

  • Microsoft Certified Professional.

Experience

Essential

  • Successful experience of delivering on BI projects.
  • DAX, MDAX, Power BI, SSRS, SQL, GIThub.
  • Understanding of using APIs to support the transfer of data across multiple platforms.
  • Managing teams and highly effective communications with stakeholders.

Desirable

  • Experience of working with health-related data in the NHS.
  • Significant experience of developing analysis services and cube OLAP solutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Integrated Care 24 Ltd

Address

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)

For questions about the job, contact:

IC24 Recruitment Team

careers@ic24.nhs.uk

Date posted

14 July 2023

Pay scheme

Other

Salary

Depending on experience up to £45,150 per annum, experience dependent

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0214-23-0243

Job locations

Orbital Park, Kingston House

The Long Barrow

Willesborough

Ashford

TN24 0GP


Supporting documents

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