Pharmacy Technician

Job responsibilities

Key Responsibilities:

Clinical

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Carry out medicine's optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation.
• Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• As determined by the PCN, support medication reviews and medicines reconciliation for new patients
• Synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
• Support the Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
• Provide expertise to address both, the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.

Technical and Administrative

• Lead on clinical searches and monitoring of data.
• Participate in developing the PCN Pharmacy team in respect to developing policies and procedures.
• Contribute to the design and delivery of patient questionnaires or pre-review resources to refine the system for medication reviews.
• Collate and filter information from the patient to be documented on the clinical system or escalated to a Clinical pharmacist or other relevant clinician in the practice, if appropriate.
• Support the practice Prescription's teams in streamlining general prescription requests, to allow GPs and clinical pharmacists to review the more clinically complex requests.
• Support the implementation of local and national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the Primary Care Network to deliver on contractual agenda, support Practices with QOF and locally commissioned enhanced services.

General

The postholder will:

• Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the South Hardwick Primary Care Network and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
• Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
• The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding, and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.
• The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal / Professional Development

The post-holder will participate in any training programme implemented by the PCN as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Autonomy / Scope within Role

The post-holder will strive to maintain quality within the PCN, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources
• This is an evolving role, and the duties and responsibilities may change in accordance with the developing service and needs for the patients.

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)

Desirable

• Accuracy Checking Technician Accreditation or equivalent
• CPPE Pathway

Skills and Knowledge

Essential

• Understanding of local and national guidelines
• Thorough understanding of GDPR
• Excellent communication and interpersonal skills
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
• Able to work under pressure and to meet deadlines.
• Patient-centred with care and compassion
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to senior clinicians when appropriate.
• Self-aware, motivated, articulate, and decisive
• Respectful, positive, and optimistic
• Proficient in Microsoft Office and Clinical data systems
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Knowledge and understanding of pharmacy law and ethics and current legislation.

Desirable

• Able to analyse and interpret prescribing data.
• Experience of using SystmOne

Other

Essential

• Highly Organised
• Motivated and proactive with a positive approach to challenges
• Reliable and trustworthy
• Ability to use initiative and judgement
• Commit to a Full DBS Check

Desirable

• UK Driving Licence with full use of a car

Experience

Essential

• Experience of working as a qualified, registered pharmacy technician in General practice, Medicines management, community or hospital pharmacy.
• Experience of participating in a multi-professional team
• Experience of implementation of best practice and service improvement
• Experience of clinical leadership

Desirable

• Protocol writing experience.
• Experience of working in Primary Care
• Experience of clinical audit and quality improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).