Job summary
Hope Citadel Healthcare are a not-for-profit social enterprise that believes General Practice can be at the heart of transforming individuals, families and communities. We hold the contracts for 9 Greater Manchester practices (with 3 Outstanding ratings), and are looking to expand our team of committed clinicians.
This is a new Remote GP role we are introducing to adapt to the changing landscape of Primary Care since the pandemic. This means we can consider a broader range of candidates some of which may not be within a commutable distance from our practices. We will also consider candidates who may wish to work on site on days that work for them or to attend clinical meetings etc.
We support doctors with 13 minute appointments as standard. We have specialist deprivation workers working alongside practice nurses, in house counsellors and admin team to unpick the complexity of clinical, social and psychological problems our patients face. We write, we dream, we educate students and junior doctors, we think big! As a community interest company, we put all additional resource into innovation we have developed gardening clubs, choirs, arm chair exercise... and more. We are a close-knit, fun team, who look after each other, laugh together, and celebrate our successes. We promise to support and develop you, see you improve as a clinician and leader.
Main duties of the job
The applicant will undertake all the normal duties and responsibilities associated with a GP working within primary care although different from a regular on site GP with the weighting of Admin/Patient contact being around 70/30.
Including managing a caseload and dealing with a wide range of health needs, ensuring the highest standards of care for all registered and temporary patients.
Undertake a variety of duties including, telephone consultations and queries, triage calls, checking and signing of repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
Screening patients for disease risk factors and early signs of illness.
Develop patient care plans with patients in line with current Practice disease management protocols
To assist in the establishment of appropriate systems to manage common chronic medical conditions.
Completion of clinically related administrative and non clinical duties needed for the delivery of the service.
Refer patients for further opinions and interventions according to Practice protocols
Recording clear and contemporaneous consultation notes to agreed standards.
About us
Hope Citadel Healthcare is a not for profit organisation tackling health inequalities by providing excellent healthcare in the areas that need it the most. www.hopecitadel.org.uk
We care about our doctors and making sure they can do the job they love, and stay well while doing it. We have opportunities for peer support for First 3s and cross company zoom meetings to share learning and experience. We have 13 minute appointments as standard and protected admin time in each session. We are offering phone consultations specifically for this new and exciting Remote GP role. Come and join us!
Your role will involve working across our 11 Practices, the practices cover Heywood, Middleton, Rochdale, Oldham, Shaw and Levenshulme with an average of 4600 patients per practice.
Job description
Job responsibilities
This job description is not exhaustive and may be adjusted
periodically after review and consultation. You will also be expected to carry
out any reasonable duties, which may be requested from time-to-time.
A remote clinical shift will constitute of 3 hours of Admin and
1.25 hours of virtual/telephone appointments. These will be 13 minutes in
length.
As this is a newly created post the role may evolve to fit the service needs in collaboration with the successful candidate. You will be given access to the clinical systems at our 11 sites and depending on where the need is most you may be asked to focus your efforts on those specific practices.
In general the post-holder will be expected to undertake all the
normal duties and responsibilities associated with a GP working within primary
care. Barring those that require you to be on site to complete.
Communication
Communicate
effectively with patients and carers, recognising the need for alternative
methods of communication to overcome different levels of understanding,
cultural background and preferred ways of communicating
Utilise
communication skills to support patients to adhere to prescribed treatment
regimens
Delivering a quality
service
Ensure that
practice clinical database is updated promptly and accurately with information
relating to patient records, as required for clinical accuracy and for practice
recording requirements under QOF and Enhanced Services.
Appropriate use
of read codes.
Participating
in the collection and collation of statistics towards the preparation of
practice reports, performance monitoring and audits
Participating
in the auditing of practice activity
Process and
action incoming patient and hospital correspondence
Attendance at
in-house meetings, significant event audit meetings and others as deemed
necessary
Ensure that the
practice complaints system is adhered to at all times
Awareness and
compliance with all relevant guidelines e.g. data protection, confidentiality
and health and safety
Maintain
current CPR and anaphylaxis certification
Management of Risk
Manage and
assess risk within the areas of responsibility, ensuring adequate measures are
in place to protect staff and patients
On days where
you have chosen to work on site you may Monitor work areas and practices
to ensure they are safe and free from hazards and conform to health, safety and
security legislation, policies, procedures and guidelines
Undertake
mandatory and statutory training
Learning and Development
On days where
you have chosen to work on site you may be asked to act as mentor to students,
assessing competence against set standards as requested and if appropriately
qualified. In this instance a set number of patient appointments will be
amended to education/supervision slots
Make effective
use of learning opportunities within and outside the workplace, evaluating
their effectiveness and feeding back relevant information
Job description
Job responsibilities
This job description is not exhaustive and may be adjusted
periodically after review and consultation. You will also be expected to carry
out any reasonable duties, which may be requested from time-to-time.
A remote clinical shift will constitute of 3 hours of Admin and
1.25 hours of virtual/telephone appointments. These will be 13 minutes in
length.
As this is a newly created post the role may evolve to fit the service needs in collaboration with the successful candidate. You will be given access to the clinical systems at our 11 sites and depending on where the need is most you may be asked to focus your efforts on those specific practices.
In general the post-holder will be expected to undertake all the
normal duties and responsibilities associated with a GP working within primary
care. Barring those that require you to be on site to complete.
Communication
Communicate
effectively with patients and carers, recognising the need for alternative
methods of communication to overcome different levels of understanding,
cultural background and preferred ways of communicating
Utilise
communication skills to support patients to adhere to prescribed treatment
regimens
Delivering a quality
service
Ensure that
practice clinical database is updated promptly and accurately with information
relating to patient records, as required for clinical accuracy and for practice
recording requirements under QOF and Enhanced Services.
Appropriate use
of read codes.
Participating
in the collection and collation of statistics towards the preparation of
practice reports, performance monitoring and audits
Participating
in the auditing of practice activity
Process and
action incoming patient and hospital correspondence
Attendance at
in-house meetings, significant event audit meetings and others as deemed
necessary
Ensure that the
practice complaints system is adhered to at all times
Awareness and
compliance with all relevant guidelines e.g. data protection, confidentiality
and health and safety
Maintain
current CPR and anaphylaxis certification
Management of Risk
Manage and
assess risk within the areas of responsibility, ensuring adequate measures are
in place to protect staff and patients
On days where
you have chosen to work on site you may Monitor work areas and practices
to ensure they are safe and free from hazards and conform to health, safety and
security legislation, policies, procedures and guidelines
Undertake
mandatory and statutory training
Learning and Development
On days where
you have chosen to work on site you may be asked to act as mentor to students,
assessing competence against set standards as requested and if appropriately
qualified. In this instance a set number of patient appointments will be
amended to education/supervision slots
Make effective
use of learning opportunities within and outside the workplace, evaluating
their effectiveness and feeding back relevant information
Person Specification
Knowledge
Essential
- Aware of accountability of own role and other roles.
- Awareness of clinical governance issues in primary care Knowledge of patient group directions and associated policy.
- Awareness of the concept of whole person healthcare.
Desirable
- Ability to identify determinants on health in the local area Knowledge of public health issues in the local area.
- Awareness of local and national health policy.
- Awareness of issues within the wider health economy.
Experience
Essential
- Involvement in implementing and using protocols and clinical guidelines Experience of audit
Desirable
- Working in an area of deprivation
Skills
Essential
- Clinical skills around diagnosis and treatment of ailments.
- Communication skills, both written and verbal.
- Ability to communicate difficult messages to patients and families. Negotiation and conflict management skills.
- IT skills on clinical systems such as EMIS Web.
Desirable
- Experience of teaching and mentorship in a clinical setting
Qualifications
Essential
- Registered General Practitioner, member of the GMC
Person Specification
Knowledge
Essential
- Aware of accountability of own role and other roles.
- Awareness of clinical governance issues in primary care Knowledge of patient group directions and associated policy.
- Awareness of the concept of whole person healthcare.
Desirable
- Ability to identify determinants on health in the local area Knowledge of public health issues in the local area.
- Awareness of local and national health policy.
- Awareness of issues within the wider health economy.
Experience
Essential
- Involvement in implementing and using protocols and clinical guidelines Experience of audit
Desirable
- Working in an area of deprivation
Skills
Essential
- Clinical skills around diagnosis and treatment of ailments.
- Communication skills, both written and verbal.
- Ability to communicate difficult messages to patients and families. Negotiation and conflict management skills.
- IT skills on clinical systems such as EMIS Web.
Desirable
- Experience of teaching and mentorship in a clinical setting
Qualifications
Essential
- Registered General Practitioner, member of the GMC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
