Medical Receptionist

Hope Citadel Healthcare CIC

Information:

This job is now closed

Job summary

Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.

Main duties of the job

The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will be ok with computers and brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred but not essential.

About us

Hawthorn Medical Practice is part of the Hope Citadel Healthcare group a team of 10 practices that are looking to bring transformation in individuals, families and communities through whole-person centered healthcare.

Date posted

01 February 2024

Pay scheme

Other

Salary

£10.90 an hour Real living wage employer

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0212-24-0005

Job locations

Hawthorne Medical Centre Ltd

Birchfields Road

Manchester

M14 6FS


Job description

Job responsibilities

Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.

The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will be ok with computers and brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred but not essential.

Job description

Job responsibilities

Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.

The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will be ok with computers and brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred but not essential.

Person Specification

Experience

Essential

  • Excellent telephone manner
  • Experience working with the public

Desirable

  • Experience of working in a GP Practice
Person Specification

Experience

Essential

  • Excellent telephone manner
  • Experience working with the public

Desirable

  • Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hawthorne Medical Centre Ltd

Birchfields Road

Manchester

M14 6FS


Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)


Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hawthorne Medical Centre Ltd

Birchfields Road

Manchester

M14 6FS


Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Practice Manager

Kay Williams

Kay.williams5@nhs.net

01612206080

Date posted

01 February 2024

Pay scheme

Other

Salary

£10.90 an hour Real living wage employer

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0212-24-0005

Job locations

Hawthorne Medical Centre Ltd

Birchfields Road

Manchester

M14 6FS


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