Hospiscare Health Care Assistant - Bank

Hospiscare

Job summary

As a Bank Health Care Assistant on our IPU, you will work alongside registered nursing staff in the multi-disciplinary team, helping to provide holistic and person-centred care and support for patients with complex life-limiting illnesses.

You will have experience of delivering care in a clinical setting, alongside awareness of the complexities of working with individuals at times of distress and conflict. Some experience of working in specialist palliative care would be an advantage. You will work equally well on your own initiative, managing a delegated workload and escalating issues as appropriate, or co-operatively as part of the team. Your developed communication and interpersonal skills will also be essential to be effective in this role.

Main duties of the job

In return you will be joining a clinical employer of choice in the region, receiving a competitive salary and range of benefits, including access to Hospiscare’s Employee Assistance Programme and free parking at Searle House.

About us

Do you believe that every day matters? We do and not just for our patients. We believe our employees should enjoy coming to work. That means creating a positive working environment and rewarding staff with competitive pay, generous holiday entitlement and a wide range of benefits. If youd like to work for an outstanding charity, the first step is to apply

Job description

Job responsibilities

Job Description

1. JOB DETAILS

Job Title: Health Care Assistant

Band: 3

Location: Searle House, Exeter

Hours: As required on a casual working agreement, including nights

Team/Directorate: Inpatient Unit (IPU)

Responsible To: Ward Managers

Responsible For: N/A

Accountable to: Chief Nurse

2. JOB PURPOSE

To work within a multi-disciplinary team and alongside registered nursing staff to deliver a high standard of evidence-based specialist palliative care.

To provide holistic and person-centred care and support for patients with complex life-limiting illnesses.

3. KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES

3.1 Main Responsibilities

· Assist with the implementation of planned care for patients and those close to them under the supervision of registered colleagues to ensure a high standard of nursing care at all times.

· Assist in monitoring patients’ conditions on a continuous basis, in partnership with patients, families and carers, to ensure appropriate escalation to senior colleagues when required.

· Develop communication skills to be able to interact with patients in a sensitive and professional manner in order to promote and maintain Hospiscare’s values.

· Undertake completion of HCA competencies to be able to deliver simple clinical observations and provide input to patient care plans.

· Assist in general housekeeping and monitoring of stock/supplies to ensure smooth running of the ward to a high standard.

· Adhere to Hospiscare’s clinical recordkeeping policy when providing and sharing verbal, digital or written information and instructions, to ensure patient confidentiality is observed at all times.

Infection Prevention and Control

Maintaining a safe environment for patients, visitors and employees is everyone’s responsibility. All staff are required to adhere to Hospiscare’s Infection Prevention and Control Policy and make every effort to maintain high standards of infection prevention and control at all times. This includes ensuring personal and team compliance with all relevant policies and procedures, and acting upon or reporting any identified risks.

3.2 Key Contacts

Internal

· Ward Managers

· Inpatient Unit team

· Medical team· Reception and Front of House team

· Catering and Estates teams

· Supportive Care team

· Volunteers

· Student Nurses and trainees

External

· Patients and those close to them

3.3 Health & Safety

· Ensure that Health and Safety guidelines and fire regulations are strictly adhered to

· Comply with safe working practices as defined by Hospiscare

· Complete online training as and when required

· Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work

· Report any accidents, incidents or near misses as soon as reasonably practicable

· Manage own work life balance and general wellbeing, including any relevant pressures in respect of lone working, travel, difficult environments and challenging situations

3.4 General

· Be aware of and adhere to Hospiscare policies and procedures at all times

· Take part in progress/performance reviews throughout the year

· Cooperate with other Hospiscare departments

· Attend training courses and complete online training modules as required to meet the requirements of the post

· Take responsibility for own personal development, seeking out opportunities to learn new skills

· Undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role

3.5 Other

· Apply the Hospiscare values and behaviours to every aspect of the role at all times

· Promote and maintain the brand standards of Hospiscare

Person Specification

Qualifications

Essential

• Level 3 qualification in Health and Social Care or equivalent

Experience

Essential

• Demonstrable experience of care giving in the Acute Trust or Community Services

Desirable

• Experience of working in specialist palliative care
• Experience of working with volunteers

Knowledge

Essential

• Awareness of delivering care in a clinical environment
• Awareness of the complexities of working with individuals at times of distress and conflict

Skills

Essential

• Developed time management skills, including the ability to prioritise own delegated workload.
• Developed communication and interpersonal skills
• Developed IT skills

Personal attributes

Essential

• Ability to work autonomously and act on own initiative, seeking advice/escalating issues when appropriate
• Flexible and adaptable with the ability to respond positively in a rapidly changing environment.
• Team player
• Awareness of Equality, Diversity and Inclusion in all areas of work

Additional requirements

Essential

• Able to contribute to the 24 hour, 7 day per week cover provided by Hospiscares clinical services
• Capable of fulfilling the physical demands of the role, including administering of basic life support

Desirable

• Able and willing to work at different Hospiscare locations on occasion

Employer details

Employer name

Hospiscare

Address

Searle House

Dryden Road

Exeter

Devon

EX2 5JJ

Employer's website

https://www.hospiscare.co.uk (Opens in a new tab)

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