HR Assistant

Job description

Job responsibilities

JOB PURPOSE:

To work as part of the team and provide excellent administration and support across a range of Human Resources activities by ensuring the application of high quality and efficient processes.

To adopt the highest standards of customer care in the provision of HR services to the general public, staff and managers. To be a point of contact in the HR team, dealing with or directing queries to the appropriate person as necessary.

To provide basic HR information and updates e.g. recruitment and selection, training (including mandatory training), appraisals etc.

KEY RESPONSIBILITIES:

• To respond to queries, both face to face, via email and telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
• To undertake data input, photocopying, scanning, filing and typing duties as directed.
• To undertake administrative tasks as requested by senior team members.
• To provide administrative support to senior HR staff in relation to recruitment, training and development and employee relations e.g. preparing material/collating information and send out packs.
• To deal with internal and external post and emails on a day to day basis.
• To support the team to maintain accurate, timely and legible records.
• To meet and greet visitors to the HR department as required.
• To maintain filing systems in line with HR procedures.
• To maintain strict confidentiality at all times.
• To attend and take part in team meetings & regular reviews with line manager.
• To support ad-hoc projects and meetings as required.
• To act as a note taker at HR related meetings as required.
• To provide admin support to the senior HR team including diary management, typing of notes, co-ordinating papers for meetings etc

Person Specification

Knowledge and Skills

Essential

• Excellent organisational and planning skills
• Excellent customer service, communication and interpersonal skills
• Ability to manage conflicting priorities and work to tight deadlines and targets
• Ability to manage a varied, unpredictable and demanding workload
• Ability to work under own initiative
• Ability to work to a high level of accuracy and attention to detail
• Knowledge of records management, information governance and data
• Protection
• Experience of using Microsoft Office applications (i.e. Word, Excel, Outlook)
• Working knowledge of any database
• Excellent written and verbal communication skills with the ability to adapt communication to different audiences
• An understanding of the importance of Equality, Diversity and Inclusion

Desirable

• Knowledge and understanding of healthcare services

Qualifications

Essential

• Educated/ trained to A level/ NVQ 2 or equivalent level qualification or experience
• Excellent standard of English written and verbal.
• ECDL or Microsoft Office Specialist qualification, or equivalent experience

Desirable

• Certificate in HR Practice (CHRP / CPP) or equivalent level of experience

Experience

Essential

• Experience of working as part of a team
• Experience of working in an office environment / administrative role
• Experience of working in a customer service environment

Desirable

• Experience of working in the healthcare sector
• Previous experience or knowledge of HR processes including recruitment

Employer details

Employer name

Greenwich & Bexley Community Hospice

Address

Greenwich & Bexley Community Hospice

185 Bostall Hill

London

SE2 0GB

Employer's website

https://www.communityhospice.org.uk/ (Opens in a new tab)