Admin Assistant - 20 Hours
British Pregnancy Advisory Service (BPAS)
The closing date is 12 May 2025
Job summary
*This role is working in our 3 units in the Warwickshire Cluster
Do you enjoy working within a busy office or reception environment, where no two days are the same?
We are looking for an experienced Admin Assistant to come and join our Warwickshire Cluster for 20 hours per week over Monday to Saturday. The role primarily covers our units in Coventry & Nuneaton with the expectation to cover at Stratford when required.
You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
About You:
You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.
We are also looking for:
- Experience of dealing face to face with patients who may be upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Date posted
28 April 2025
Pay scheme
Other
Salary
£23,417 to £26,382 a year pro rata - Depending on skills and experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0201-WARCL-AA-20
Job locations
Rother House Medical Centre
Alcester Road
Stratford-upon-avon
Warwickshire
CV37 6PP
Oasis Health Centre
51 Quinton Park
Coventry
CV3 5PZ
Stockingford Medical Centre
Northumberland Avenue
Nuneaton
Warwickshire
CV10 8EJ
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Rother House Medical Centre
Alcester Road
Stratford-upon-avon
Warwickshire
CV37 6PP
Employer's website
For questions about the job, contact:
The Recruitment Team
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