Job summary
Please note this role covers our 4 units in the Merseyside Cluster. Travel is required to all units - mileage is paid.
Do you enjoy working within a busy office or reception environment, where no two days are the same?
We are looking for an experienced Admin Assistant to come and join our Merseyside Cluster on a part time basis, working 24 hours a week flexibly, over Monday to Saturday. You will be working in Warrington on a Tuesday and in Merseyside on a Saturday, rota will be provided for other days. More details can be found in the further informations section below.
You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
About You:
You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
- Answer and direct telephone queries, liaising with both internal and
external colleagues, as necessary.
-
Accurately check or complete BPAS and legal paperwork, ensuring all
relevant documentation is available for the clients episode of care.
-
Monitor, edit and amend appointment list, using as appropriate BPAS booking
system, informing clients if changes to their appointment become necessary.
-
Assist in the monitoring, control and ordering of stock, sort and
distribute incoming mail and prepare and despatch statistical information and
reports.
We are also looking
for:
-
Experience of dealing face to face with patients who may be upset,
within a care environment.
-
Knowledge of clerical procedures including checking documentation,
telephone, and reception duties.
-
Good attention to detail, supportive towards colleagues and clients and
is an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £23, 417 - £26,382 (£11.98 - £14.09 ph) pro-rata per annum - depending on skills/experience.
Hours: 24 hours per week. To be worked flexibly over Monday to Saturday. More will be discussed at interview, rota will be provided in advance
- Monday Flexible
- Tuesday 08:00 - 17:30 (Warrington)
- Wednsday Flexible
- Thursday Flexible
- Friday Flexible
- Saturday 08:00 - 15:30 (Merseyside)
Locations:
One unit will be classed as your base unit with mileage paid to the other 3 as per the expenses policy.
- BPAS Merseyside Merseyside Clinic & Consultation Centre, 32 Parkfield Rd, Liverpool L17 8UJ
- BPAS St Helens The Millennium Centre, Corporation St, Saint Helens WA10 1HJ
- BPAS Warrington Youth Advice Shop, The Gateway, 89 Sankey St, Warrington WA11SR
- BPAS Liverpool Central Liverpool PCN Hub, 81 London Road, Liverpool, L3 8JA
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
Salary: £23, 417 - £26,382 (£11.98 - £14.09 ph) pro-rata per annum - depending on skills/experience.
Hours: 24 hours per week. To be worked flexibly over Monday to Saturday. More will be discussed at interview, rota will be provided in advance
- Monday Flexible
- Tuesday 08:00 - 17:30 (Warrington)
- Wednsday Flexible
- Thursday Flexible
- Friday Flexible
- Saturday 08:00 - 15:30 (Merseyside)
Locations:
One unit will be classed as your base unit with mileage paid to the other 3 as per the expenses policy.
- BPAS Merseyside Merseyside Clinic & Consultation Centre, 32 Parkfield Rd, Liverpool L17 8UJ
- BPAS St Helens The Millennium Centre, Corporation St, Saint Helens WA10 1HJ
- BPAS Warrington Youth Advice Shop, The Gateway, 89 Sankey St, Warrington WA11SR
- BPAS Liverpool Central Liverpool PCN Hub, 81 London Road, Liverpool, L3 8JA
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Experience
Essential
- Administration experience gained within an office environment and general office duties
- Experience with clerical procedures including the checking of documentation
- Experience of telephone and reception procedures
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship.
- Are you aware this is a part time role working 24 hours flexibly Monday to Saturday? You will be working in Warrington on a Tuesday and in Merseyside on a Saturday, rota will be provided for other days. Can you commit to this?
- This role involves working across our 4 units in the Merseyside Cluster. Can you travel to all?
Desirable
- Would you like to add any further information/statements to support your application?
Person Specification
Experience
Essential
- Administration experience gained within an office environment and general office duties
- Experience with clerical procedures including the checking of documentation
- Experience of telephone and reception procedures
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship.
- Are you aware this is a part time role working 24 hours flexibly Monday to Saturday? You will be working in Warrington on a Tuesday and in Merseyside on a Saturday, rota will be provided for other days. Can you commit to this?
- This role involves working across our 4 units in the Merseyside Cluster. Can you travel to all?
Desirable
- Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
