Job summary
Are you an organized and dedicated IT professional with a talent for asset management and process improvement? Do you thrive in a dynamic environment and excel in providing high quality support?
We are looking for an IT Support Co-ordinator to join our IT Services team.
As an IT Support Co-ordinator at BPAS, you will play a critical role in maintaining our IT infrastructure, ensuring all IT assets are effectively managed, and supporting continual process improvement. You will be responsible for the entire IT asset lifecycle, from deployment to disposal, and for maintaining accurate asset records. Your role will involve managing stock levels, auditing IT equipment, and providing basic IT support to end-users.
This role is a full-time role working in our Head Office in Leamington Spa 36 hours per week.
About You:
The successful candidate will have:
Experience in managing asset registers and stock control.Expertise in using Microsoft Excel and a confident IT user.A full UK Driving Licence.Knowledge of records management, GDPR, and the DPA 2018.Strong problem-solving skills and attention to detail.We are looking for someone who is resilient, can work under pressure and remain calm during busy periods. An excellent team player, with a solution focused attitude, and experience of working across organisations and dealing with multi-disciplinary teams.
Main duties of the job
Maintain and audit the IT asset registers, ensuring all equipment is asset tagged.Track new equipment purchases and manage them on the Service Desk system.Organize deliveries and collections of IT assets, and manage the courier service.Produce weekly stock counts and manage stock levels, alerting when low thresholds are met.Provide basic IT support to end-users and cover IT Service Desk telephones as needed.Assist in the migration of IT workstreams into the IT Service Desk, aligning with ITILv4 Best Practice.Support the IT Service Desk Manager and Associate Director of IT Support with information reporting and administration.Maintain the IT Intranet pages and provide project office support, including scheduling meetings and minuting discussions.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits: life assurance cover at 3 times salary, 34 days annual leave per year & a defined contribution pension scheme. You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
Further Information
A full job description and salary information is available for you to download and review.
Location:
BPAS Head Office, Orion House, Athena Drive, Tachbrook Park, Leamington Spa, CV34 6RQ
Salary: £24,209 - £28,552 per annum depending on skills and experience
Hours Per Week: 36 Hours full time
Hours of Work: Monday to Thursday 9am - 5pm and Friday 9am till 3.30pm
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
Further Information
A full job description and salary information is available for you to download and review.
Location:
BPAS Head Office, Orion House, Athena Drive, Tachbrook Park, Leamington Spa, CV34 6RQ
Salary: £24,209 - £28,552 per annum depending on skills and experience
Hours Per Week: 36 Hours full time
Hours of Work: Monday to Thursday 9am - 5pm and Friday 9am till 3.30pm
Interested so far? Don't delay, apply today!
This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Skills & Knowledge
Essential
- Understating of Records management
- Knowledge and understating of GDPR and the DPA 2018
- Confident communicator, in writing and verbally, face to face and over the telephone
- Excellent administration skills
- A self-starter able to work equally well on own or as part of a team
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
Desirable
- Educated to further education level (e.g. A-Levels, BTEC, GNVQ)
Experience
Essential
- Experience of management of IT asset registers.
Desirable
- Management of Microsoft Intune based devices
- Use of and understanding of Mobile Device Management Systems
General
Essential
- Do you support a woman's right to choose abortion?
- This role is working full time in our Head Office in Leamington Spa, 36 hours per week Monday to Friday. Can you commit to that?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
Desirable
- Please list any further information or statements if you wish to support your application.
Person Specification
Skills & Knowledge
Essential
- Understating of Records management
- Knowledge and understating of GDPR and the DPA 2018
- Confident communicator, in writing and verbally, face to face and over the telephone
- Excellent administration skills
- A self-starter able to work equally well on own or as part of a team
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
Desirable
- Educated to further education level (e.g. A-Levels, BTEC, GNVQ)
Experience
Essential
- Experience of management of IT asset registers.
Desirable
- Management of Microsoft Intune based devices
- Use of and understanding of Mobile Device Management Systems
General
Essential
- Do you support a woman's right to choose abortion?
- This role is working full time in our Head Office in Leamington Spa, 36 hours per week Monday to Friday. Can you commit to that?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
Desirable
- Please list any further information or statements if you wish to support your application.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
