Senior Employee Relations Advisor

Job summary

At BPAS, we are committed to providing high-quality, compassionate reproductive healthcare and support. As a leading provider of reproductive and sexual health services, we work to ensure our people feel valued, supported, and empowered in delivering care that matters. We are now seeking an experienced and proactive Senior Employee Relations Advisor to join our HR team and play a key role in shaping an inclusive, values-led people culture.

This is an exciting opportunity for a seasoned HR professional to step into a pivotal role offering expert, hands-on support to line managers and employees across a diverse organisation.

Working closely with our operational leaders, you will take ownership of a complex ER caseload, providing real-time, practical guidance to drive fair, consistent, and legally sound decision-making. Youll also act as a key mentor to HR Advisors, supporting their ongoing development and ensuring a high standard of advice and service delivery across the HR team.

In addition to your advisory responsibilities, youll contribute to wider people projects including organisational change, employee engagement, and policy development. As a visible and trusted HR presence, your work will directly influence a positive working environment for all our teams.

Main duties of the job

• Provide expert advice on complex employee relations issues including disciplinary, grievance, performance, absence, and conflict resolution.
• Manage a varied ER caseload, offering clear, practical, and legally compliant support to managers.
• Coach and build capability in line managers, promoting early and informal resolution of people issues.
• Attend and support formal HR meetings, including hearings, appeals, and consultations; draft correspondence and outcome letters.
• Act as day-to-day lead and mentor for HR Advisors, overseeing their caseload and supporting their development.
• Ensure accurate and confidential record-keeping of all ER casework and contribute to data-driven insights.
• Support organisational change, including restructures, TUPE processes, and employee consultation.
• Contribute to HR policy development and review, ensuring alignment with legislation and best practice.
• Engage with employee forums and staff representatives to support a positive, inclusive workplace culture.
• Work closely with the Head of HR Business Partnering to deliver HR projects and represent the function when required.

What We Are Looking For

We are looking for a confident and experienced HR professional with a strong background in employee relations. Youll have sound employment law knowledge, a coaching approach, and the ability to handle complex cases with sensitivity. CIPD qualified (or equivalent experience), youll be solutions-focused, resilient, and passionate about people.

About us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working with us:

Alongside a supportive and friendly working environment, BPAS has generous benefits:

• Life assurance cover at 3 times salary
• 34 days annual leave per year
• A defined contribution pension scheme.
• You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.