Job summary
BPAS are an independent healthcare charity which, for
more than 55 years, has been advocating and caring for women and couples who
decide to end a pregnancy. We are the
leading specialist of abortion advice and treatment in the UK, supporting over
100,000 women a year in over 50 healthcare clinics nationwide.
Over the last 12 months we have gone through
significant organisational change and are putting in place a new leadership
structure, supported by a Senior Operational Team. This role is a key member of the Executive
Leadership Team.
BPAS vision is for a society in which women are
trusted to make their own reproductive choices with access to the information
and services needed to exercise those choices.
The Chief Operating Officer is a key member of the Executive Leadership
team, responsible for ensuring the safe, effective delivery of operational
services and the delivery of BPAS objectives.
You will lead operational
performance, service delivery and the achievement of organisational priorities
that focus on patient safety and choice. This encompasses all patient touch
points including telemedicine, Booking and Information Centre and in Clinic
services.
You will be a values driven leader who can inspire
staff and trustees, as well as wider stakeholders, fostering a culture driven
by our collective purpose
Main duties of the job
The role of the Chief Operating Officer (COO) is
central to BPASs mission of delivering safe, effective, and compassionate
reproductive healthcare services.
As a COO, your responsibilities will include
ensuring the seamless and efficient delivery of all operational services, from
telemedicine and in-clinic care to client support services and supply chain
management. You will lead the operational performance across the organisation,
ensuring that every aspect of our service aligns with our vision of empowering
women with the choice and access they deserve.
You will
contribute to the development and implementation of BPASs strategy, working
collaboratively with other executives to ensure that our services meet the
highest standards of quality, safety, and patient satisfaction. Your leadership
will be instrumental in shaping the operational structure of the organisation, optimising
capacity, and driving service improvements that enhance patient outcomes and
experience.
We are seeking a COO with significant experience
in healthcare operations, particularly in managing complex, multi-site services
within a tightly regulated environment. You will have a proven track record of
leading organisational change, developing new models of care, and managing
large-scale estates and procurement functions. Your strategic insight and
ability to translate vision into actionable objectives will be critical as BPAS
navigates a period of significant evolution and growth.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
Further information of the role requirements is outlined within the candidate briefing pack which is available to download.
Indicative Timetable:
Closing date for applications: 9am - Friday 4th October 2024
Preliminary Interviews (In Leamington Spa): WC 21st October 2024
Final Interviews (In Leamington Spa): WC 28th October 2024
Please apply directly through our website -https://www.bpas.org/about-bpas/work-with-us/executive-opportunities/
All applications should be sent to recruitment@bpas.org and must quote reference COO and include the below:
- A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses.
- A supporting statement thatshould outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile.
- Responses to the applications questions within the candidate pack.
Please note: applications should not be submitted directly through NHS and you should follow the process outlined above.
Job description
Job responsibilities
Further information of the role requirements is outlined within the candidate briefing pack which is available to download.
Indicative Timetable:
Closing date for applications: 9am - Friday 4th October 2024
Preliminary Interviews (In Leamington Spa): WC 21st October 2024
Final Interviews (In Leamington Spa): WC 28th October 2024
Please apply directly through our website -https://www.bpas.org/about-bpas/work-with-us/executive-opportunities/
All applications should be sent to recruitment@bpas.org and must quote reference COO and include the below:
- A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses.
- A supporting statement thatshould outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile.
- Responses to the applications questions within the candidate pack.
Please note: applications should not be submitted directly through NHS and you should follow the process outlined above.
Person Specification
General
Essential
- Able to travel to other sites, and work additional hours as necessary
- Able to participate in the on call rota outside of core working hours
- Commitment to a womans right to choose abortion
Qualifications
Essential
- Significant leadership experience at a senior level within a healthcare setting, operating at a board level
- Educated to degree level/Management qualification or relevant equivalent professional experience
- Evidence of continuing professional and personal development
Experience
Essential
- Proven experience and ability in managing operational performance with tight financial constraints demonstrating effective budget management.
- Experience of capacity planning and translating organisation strategy and vision into operational objectives.
- Evidence of successfully leading significant organisational change in developing new models of healthcare delivery
- Significant experience in leading an estates and procurement functions in order to deliver effective and safe care in clinic and remote settings
- Demonstrate experience of building, maintaining, and utilising successful relationships with all staff especially within complex organisations
- Demonstrable experience of setting clear objectives with teams, encouraging personal development and addressing performance management issues
Values & Behaviours
Essential
- Possesses a genuine passion for the organisation's charitable aims, mission, vision and values
- Able to lead with compassion and empathy whilst remaining clear on expectations and deliverables
- Able to maintain strict confidentiality
- Remains clam under pressure
- Possesses drive, enthusiasm and energy
- Builds professional and personal credibility to gain support
- Confidence in ability to deliver
- Ability to work under pressure
- Committed to equality, diversity and inclusion and anti-racism
Knowledge & Skills
Essential
- Significant knowledge of the operational requirements in delivering NHS funded and contracted services
- Significant knowledge of healthcare planning process and key national reproductive healthcare issues
- Highly effective communication skills must be able to articulate complex issues to a wide range of recipients, both written and verbally
- Excellent presentation skills with the ability to engage and influence diverse audiences.
- Strong interpersonal and negotiating skills, with the ability to engage, build and sustain relationships both within BPAS and within external organisations.
- Able to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
- Excellent organisational and time management skills to meet competing priorities.
- Able to take 'tough' decisions and calculated risks and see required action through.
- Demonstrates strong commitment to action to achieve equality and diversity in the NHS workforce and for the community.
- Excellent project management skills as project manager or sponsor. Ability to work under pressure and meet tight deadlines.
- Well-developed IT literacy
- Ability to share vision and engender ownership in others.
- Exhibits a drive, energy and enthusiasm and resilience to drive through and achieve end results and improvements.
Person Specification
General
Essential
- Able to travel to other sites, and work additional hours as necessary
- Able to participate in the on call rota outside of core working hours
- Commitment to a womans right to choose abortion
Qualifications
Essential
- Significant leadership experience at a senior level within a healthcare setting, operating at a board level
- Educated to degree level/Management qualification or relevant equivalent professional experience
- Evidence of continuing professional and personal development
Experience
Essential
- Proven experience and ability in managing operational performance with tight financial constraints demonstrating effective budget management.
- Experience of capacity planning and translating organisation strategy and vision into operational objectives.
- Evidence of successfully leading significant organisational change in developing new models of healthcare delivery
- Significant experience in leading an estates and procurement functions in order to deliver effective and safe care in clinic and remote settings
- Demonstrate experience of building, maintaining, and utilising successful relationships with all staff especially within complex organisations
- Demonstrable experience of setting clear objectives with teams, encouraging personal development and addressing performance management issues
Values & Behaviours
Essential
- Possesses a genuine passion for the organisation's charitable aims, mission, vision and values
- Able to lead with compassion and empathy whilst remaining clear on expectations and deliverables
- Able to maintain strict confidentiality
- Remains clam under pressure
- Possesses drive, enthusiasm and energy
- Builds professional and personal credibility to gain support
- Confidence in ability to deliver
- Ability to work under pressure
- Committed to equality, diversity and inclusion and anti-racism
Knowledge & Skills
Essential
- Significant knowledge of the operational requirements in delivering NHS funded and contracted services
- Significant knowledge of healthcare planning process and key national reproductive healthcare issues
- Highly effective communication skills must be able to articulate complex issues to a wide range of recipients, both written and verbally
- Excellent presentation skills with the ability to engage and influence diverse audiences.
- Strong interpersonal and negotiating skills, with the ability to engage, build and sustain relationships both within BPAS and within external organisations.
- Able to demonstrate sound financial management skills and understand business centred approach to healthcare provision.
- Excellent organisational and time management skills to meet competing priorities.
- Able to take 'tough' decisions and calculated risks and see required action through.
- Demonstrates strong commitment to action to achieve equality and diversity in the NHS workforce and for the community.
- Excellent project management skills as project manager or sponsor. Ability to work under pressure and meet tight deadlines.
- Well-developed IT literacy
- Ability to share vision and engender ownership in others.
- Exhibits a drive, energy and enthusiasm and resilience to drive through and achieve end results and improvements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
