Job summary
* Please note this is a 12 months Fixed Term Contract. This role covers our Chester Cluster, and you will be required to work across three locations: Chester, Llandudno, and Manchester West
Come and be part our dynamic and expanding teams. Due to our growth and investment in quality service delivery we have lots of exciting opportunities available across various roles and we are looking for talented individuals to join us on a national scale.
Do you enjoy working within a busy office or reception environment, where no two days are the same?
We are looking for an experienced Admin Assistant to come and join our Chester Cluster for 30 hours per week, working Tuesday to Friday.
Your base location is going to be Chester Unit, but you will be required to work at Chester, Llandudno and Manchester West units. More details can be found in the further information section below.
You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services.
About You:
You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
- Answer and direct telephone queries, liaising with both internal and
external colleagues, as necessary.
-
Accurately check or complete BPAS and legal paperwork, ensuring all
relevant documentation is available for the clients episode of care.
-
Monitor, edit and amend appointment list, using as appropriate BPAS booking
system, informing clients if changes to their appointment become necessary.
-
Assist in the monitoring, control and ordering of stock, sort and
distribute incoming mail and prepare and despatch statistical information and
reports.
We are also looking
for:
-
Experience of dealing face to face with patients who may be upset,
within a care environment.
-
Knowledge of clerical procedures including checking documentation,
telephone, and reception duties.
-
Good attention to detail, supportive towards colleagues and clients and
is an effective team player.
About us
British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.
Working with us:
Alongside a supportive and friendly working environment, BPAS has generous benefits:
- Life assurance cover at 3 times salary
- 34 days annual leave per year
- A defined contribution pension scheme.
- You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.
BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch we're happy to help.
Salary:£23,417 - £26,382 per annum - pro rata for part-time hours and depending on skills/experience.
mileage will be reimbursed at rate as determined by the BPAS Expenses policy
Hours: 30 hours per week to be worked flexibly across the cluster
- Tuesday 09:00 - 5:00
- Wednesday 08:00 - 4:00
- Thursday 08:00 - 4:00
- Friday 08:00 - 4:00
Locations:
- BPAS Chester Concert House, 2 Canal Street, Chester CH1 4EJ (Base Unit)
- BPAS Manchester West Urmston Sexual Health Clinic, Princess Road, Urmston, Manchester M41 5SQ
- BPAS Llandudno The Orme Unit, Llandudno Hospital, Hospital Road, LLANDUDNO, Conwy LL30 1LB
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Job description
Job responsibilities
The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.
If you have any questions about the role, the process, or require adjustments to support your application, please don't hesitate to get in touch we're happy to help.
Salary:£23,417 - £26,382 per annum - pro rata for part-time hours and depending on skills/experience.
mileage will be reimbursed at rate as determined by the BPAS Expenses policy
Hours: 30 hours per week to be worked flexibly across the cluster
- Tuesday 09:00 - 5:00
- Wednesday 08:00 - 4:00
- Thursday 08:00 - 4:00
- Friday 08:00 - 4:00
Locations:
- BPAS Chester Concert House, 2 Canal Street, Chester CH1 4EJ (Base Unit)
- BPAS Manchester West Urmston Sexual Health Clinic, Princess Road, Urmston, Manchester M41 5SQ
- BPAS Llandudno The Orme Unit, Llandudno Hospital, Hospital Road, LLANDUDNO, Conwy LL30 1LB
Interested so far? Don't delay, apply today!
The Small Print: All applicants must be pro-choice.
If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.
References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.
Person Specification
Experience
Essential
- Administration experience gained within an office environment and general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role covers our Chester Cluster, and you will be required to work across three locations: Chester, Llandudno, and Manchester West - Are you able to travel?
- This role is an 12 months FTC working 30 hours per week on Tuesday to Friday - Can you commit to this working pattern?
Desirable
- Would you like to add any further information/statements to support your application?
Person Specification
Experience
Essential
- Administration experience gained within an office environment and general office duties
- Knowledge of clerical procedures including checking documentation, telephone and reception duties
Desirable
- Experience of dealing face to face with patients who may be angry or upset, within a care environment
- Healthcare administration experience
Qualifications
Essential
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
General
Essential
- Do you support a woman's right to choose abortion?
- Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
- This role covers our Chester Cluster, and you will be required to work across three locations: Chester, Llandudno, and Manchester West - Are you able to travel?
- This role is an 12 months FTC working 30 hours per week on Tuesday to Friday - Can you commit to this working pattern?
Desirable
- Would you like to add any further information/statements to support your application?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
