Job summary
Make your work count!
Are you our next Healthcare Assistant to join our Inpatient Unit?
If you want to feel personal fulfilment from a career with real meaning, consider Rowcroft Hospice.
We offer purposeful work in a uniquely progressive environment.
An opportunity has arisen to join our Inpatient Unit as a Healthcare Assistant where you will help to care for and support our patients as part of our multidisciplinary team.
Main duties of the job
What you will bring
To be successful in this role you will need to have excellent customer service skills, experience in a patient or customer facing role and an NVQ level 2 or equivalent in care.
You will be driven by our cause and will enjoy working in a fast-paced environment as part of a close team to deliver on our strategy takes real teamwork, energy and passion, no two days are ever the same!
Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon. You will help to deliver this by being an active member of the multi disciplinary team, supporting our nurses to provide professional physical, social and emotional care and support to our patients and families on our Inpatient Unit.
About us
What's in it for you?
At Rowcroft we pride ourselves in supporting staff to develop and we offer training. You will be supported and encouraged to innovate and to try new things. Our scope of work and our confident organisational vision creates opportunities for progress and development. We work together with passion and pride in an environment where people are caring, considerate, inclusive and welcoming. It can be tough. We don't shy away from that, but you'll clearly see the importance and impact of your work and feel recognised and part of something remarkable.
Working at Rowcroft Hospice
Rowcroft Hospice is an independent charity that provides comfort, support and specialist care to over 2,000 patients and their loved ones across South Devon each year. Our Vision is to make every day the best day possible for patients, and those closest to them, living with life-limiting illnesses in South Devon.
For more information or an informal discussion about the role please contact Inpatient Unit Manager Michelle Ayling or Deputy Manager Sam Oloko on 01803 210800
Job description
Job responsibilities
Key roles and responsibilities:.
- Play an active role in providing
care to patients and their families. Contribute to the assessment, planning, and
monitoring of patients, identify physical and/or psychological changes or concerns,
carry out
observations and monitoring of patients by taking temperatures, pulses and
respirations, maintain accurate records.
- Provide personal care as set out
in individual care plans including feeding, personal hygiene, and repositioning
with safe and effective use of hoists, being mindful of infection prevention
and control at all times.
- Liaise
with registered nurses and other colleagues. Communicate effectively with patients, relatives and
carers and participate in interdisciplinary team working to support patients. Work to overcome barriers to communication.
- Provide reassurance, including
support to those who are distressed.
- Assist
in maintaining equipment to a high standard within the manufacturers required
standards of cleanliness and safety ensuring that patient areas are kept clean
and tidy.
- Act at all times within the
limits of your competence.
- Support Registered Nurses with
care after death.
- Promote
a culture of continuous learning and development and wellbeing. Identify your own learning and
development needs and ensure your mandatory and essential training is up to
date. Take part in clinical supervision, play an active part in team
meetings. Help to create an environment that
is continually critically questioning practice and promoting learning.
Infection Prevention
All Rowcroft employees are required to adhere to
theInfection Prevention and Control Policies and make every effort to
maintain high standards of infection control at all times to reduce the burden
of Healthcare Associated Infections, including MRSA.
You agree to the following:
-
To decontaminate your hands prior to and after
direct patient care or contact with the patient's surroundings;
-
To take part in mandatory infection control
training provided;
-
To responsibly manage your own infections.
Place
of Work
This role has been identified as an on-site worker
works at a Rowcroft site for the majority of their working
time. This will be fully discussed and agreed with the postholder to meet
individual and business needs.
Job description
Job responsibilities
Key roles and responsibilities:.
- Play an active role in providing
care to patients and their families. Contribute to the assessment, planning, and
monitoring of patients, identify physical and/or psychological changes or concerns,
carry out
observations and monitoring of patients by taking temperatures, pulses and
respirations, maintain accurate records.
- Provide personal care as set out
in individual care plans including feeding, personal hygiene, and repositioning
with safe and effective use of hoists, being mindful of infection prevention
and control at all times.
- Liaise
with registered nurses and other colleagues. Communicate effectively with patients, relatives and
carers and participate in interdisciplinary team working to support patients. Work to overcome barriers to communication.
- Provide reassurance, including
support to those who are distressed.
- Assist
in maintaining equipment to a high standard within the manufacturers required
standards of cleanliness and safety ensuring that patient areas are kept clean
and tidy.
- Act at all times within the
limits of your competence.
- Support Registered Nurses with
care after death.
- Promote
a culture of continuous learning and development and wellbeing. Identify your own learning and
development needs and ensure your mandatory and essential training is up to
date. Take part in clinical supervision, play an active part in team
meetings. Help to create an environment that
is continually critically questioning practice and promoting learning.
Infection Prevention
All Rowcroft employees are required to adhere to
theInfection Prevention and Control Policies and make every effort to
maintain high standards of infection control at all times to reduce the burden
of Healthcare Associated Infections, including MRSA.
You agree to the following:
-
To decontaminate your hands prior to and after
direct patient care or contact with the patient's surroundings;
-
To take part in mandatory infection control
training provided;
-
To responsibly manage your own infections.
Place
of Work
This role has been identified as an on-site worker
works at a Rowcroft site for the majority of their working
time. This will be fully discussed and agreed with the postholder to meet
individual and business needs.
Person Specification
Knowledge and Skills
Essential
- Excellent customer service towards all internal and external customers.
- Good listening skills.
Qualifications
Essential
- NVQ level 2 or equivalent in care.
Desirable
Personal Requirements
Essential
- Friendly, welcoming and inclusive.
- Leadership through creative problem solving, a positive can-do attitude and a willingness and desire to ensure all who come into contact with Rowcroft have the best possible experience.
- A desire to be part of a committed and hardworking team in line with the ethics and values of Rowcroft Hospice, acting in the best interests of Rowcroft at all times.
- A commitment to continually learn and develop.
Desirable
- A good understanding of the purpose, values and strategy of Rowcroft Hospice.
- Willing and able to volunteer for at least one Rowcroft event each year.
Experience
Essential
- Experience in a patient or customer facing role.
Desirable
- Experience in providing personal care.
Person Specification
Knowledge and Skills
Essential
- Excellent customer service towards all internal and external customers.
- Good listening skills.
Qualifications
Essential
- NVQ level 2 or equivalent in care.
Desirable
Personal Requirements
Essential
- Friendly, welcoming and inclusive.
- Leadership through creative problem solving, a positive can-do attitude and a willingness and desire to ensure all who come into contact with Rowcroft have the best possible experience.
- A desire to be part of a committed and hardworking team in line with the ethics and values of Rowcroft Hospice, acting in the best interests of Rowcroft at all times.
- A commitment to continually learn and develop.
Desirable
- A good understanding of the purpose, values and strategy of Rowcroft Hospice.
- Willing and able to volunteer for at least one Rowcroft event each year.
Experience
Essential
- Experience in a patient or customer facing role.
Desirable
- Experience in providing personal care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
