Job summary
We
are seeking a highly committed and dedicated Enhanced Access Coordinator to
join our team. This role is integral to the successful delivery of our
services, requiring a proactive individual who can manage their own workload
and use their initiative to solve problems. You will be responsible for
coordinating various tasks related to enhanced access services, including data
management, reporting, onboarding, and training of new staff. Your role will
also involve finance tracking, meeting coordination, and handling patient
feedback.
How to Apply: Please send your
CV and a cover letter detailing your experience and why you are the ideal
candidate for this role to herts.health@nhs.net.
Within your cover letter please indicate your current and desired salary. Interviews are expected to take place w/c 28th
October.
Main duties of the job
- Update Clarity team net and process data onto EMIS.
- Run monthly searches and prepare reports for submission to ICB.
- Conduct audits and prepare audit reports.
- Manage patient feedback and create analysis reports.
- Perform daily checks on consultation write-backs, test requests, and appointment books.
- On-board new staff, including setting up EMIS accounts and providing training.
- Update laptops and perform site and stock checks.
- Coordinate and prepare for board and steering group meetings.
- Handle COVID-19 booster planning and stock management.
- Address IT issues, manage emails, and handle incidents and complaints.
About us
Herts Health GP Federation is a collaborative
network of eight GP practices serving a population of around 100,000 patients
in Hertsmere, Hertfordshire. We pride ourselves on our supportive working
environment, offering flexible working arrangements and opportunities for
professional development through management and leadership training. As a
small, dedicated team, we are committed to delivering high-quality healthcare
services.
Job description
Job responsibilities
Key Responsibilities:
- Update Clarity team net and process data onto EMIS.
- Run monthly searches and prepare reports for submission to ICB.
- Conduct audits and prepare audit reports.
- Manage patient feedback and create analysis reports.
- Perform daily checks on consultation write-backs, test requests, and appointment books.
- On-board new staff, including setting up EMIS accounts and providing training.
- Update laptops and perform site and stock checks.
- Coordinate and prepare for board and steering group meetings.
- Handle COVID-19 booster planning and stock management.
- Address IT issues, manage emails, and handle incidents and complaints.
- Data Management:
- Update Clarity team net.
- Process data onto EMIS.
- Handle changes and updates efficiently.
- Reporting:
- Run monthly searches and prepare pivot analysis.
- Submit reports to ICB.
- Prepare audit reports and patient feedback analysis.
- Onboarding and Training:
- Add new staff to team net and set up EMIS accounts.
- Provide training and support to new staff.
- Notify ICB Medicines team of non-GP staff.
- Daily and Weekly Checks:
- Perform daily checks on consultation write-backs, test requests, and appointment books.
- Conduct weekly audits and prepare reports.
- Finance and Meetings:
- Process invoices and track project finances.
- Coordinate and prepare for board and steering group meetings.
- Enhanced Access Services:
- Manage COVID-19 booster planning and stock management.
- Address IT issues, manage emails, and handle incidents and complaints.
Job description
Job responsibilities
Key Responsibilities:
- Update Clarity team net and process data onto EMIS.
- Run monthly searches and prepare reports for submission to ICB.
- Conduct audits and prepare audit reports.
- Manage patient feedback and create analysis reports.
- Perform daily checks on consultation write-backs, test requests, and appointment books.
- On-board new staff, including setting up EMIS accounts and providing training.
- Update laptops and perform site and stock checks.
- Coordinate and prepare for board and steering group meetings.
- Handle COVID-19 booster planning and stock management.
- Address IT issues, manage emails, and handle incidents and complaints.
- Data Management:
- Update Clarity team net.
- Process data onto EMIS.
- Handle changes and updates efficiently.
- Reporting:
- Run monthly searches and prepare pivot analysis.
- Submit reports to ICB.
- Prepare audit reports and patient feedback analysis.
- Onboarding and Training:
- Add new staff to team net and set up EMIS accounts.
- Provide training and support to new staff.
- Notify ICB Medicines team of non-GP staff.
- Daily and Weekly Checks:
- Perform daily checks on consultation write-backs, test requests, and appointment books.
- Conduct weekly audits and prepare reports.
- Finance and Meetings:
- Process invoices and track project finances.
- Coordinate and prepare for board and steering group meetings.
- Enhanced Access Services:
- Manage COVID-19 booster planning and stock management.
- Address IT issues, manage emails, and handle incidents and complaints.
Person Specification
Experience
Essential
- Proven experience in a healthcare administrative role.
- Proficiency in EMIS and other relevant systems.
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in data management.
- Must have access to a car.
- Must be flexible to work unsociable hours as the role dictates.
- Proactive and able to use initiative to solve problems.
- IT literate.
Desirable
- Experience in enhanced access services or similar roles.
- Knowledge of healthcare regulations and compliance.
- Experience in training and on-boarding staff.
- Familiarity with financial processes and reporting.
Person Specification
Experience
Essential
- Proven experience in a healthcare administrative role.
- Proficiency in EMIS and other relevant systems.
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in data management.
- Must have access to a car.
- Must be flexible to work unsociable hours as the role dictates.
- Proactive and able to use initiative to solve problems.
- IT literate.
Desirable
- Experience in enhanced access services or similar roles.
- Knowledge of healthcare regulations and compliance.
- Experience in training and on-boarding staff.
- Familiarity with financial processes and reporting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
