Digital Clinical Hub Care Coordinator Bank work

Southport and Formby Health (GP Federation)

The closing date is 21 April 2025

Job summary

Are you looking for extra flexible hours outside of your daytime role within General Practice?

We are looking for people who have existing EMIS knowledge and clinical coding experience to join our Team on a flexible/casual basis, to earn extra income. Flexible hours between 8am-6pm, Monday to Friday, offering £13.66 per hour.

This role is designed to support GP practices within the Southport and Formby Primary Care Network (PCN) by helping with important administrative tasks. Working centrally at our main Southport office suite, as part of the Digital Clinical Hub team. You will be joining a newly set up team of 12 members assisting in handling clinical correspondence for Southport and Formby GP practices.

We are ideally looking for people who have experience of using EMIS and a good understanding of clinical coding. If you're eager to make a difference in healthcare and looking for extra daytime hours, we would love to hear from you!

Please contact Louise Sproat on louise.sproat1@nhs.net with any questions.

We look forward to receiving your CV.

Main duties of the job

Key duties include but are not limited to:

  • Viewing documents received by the practices, and coding them using established templates and protocols.
  • Referring any documents that need further action to the appropriate GP practice team, following clear guidelines.

The role also involves training through the Personalised Care Institute, which will help you develop your skills as part of the Care Co-Ordinators national framework.

You will be working in a growing team consisting of both clinical and non-clinical colleagues, so teamwork and good communication skills are important.

About us

Southport and Formby Health (SAFH) are a GP owned company created to enhance the delivery of healthcare services to people living in Southport and Formby.

Southport and Formby Health work collaboratively with Southport and Formby Primary Care Network (PCN).

Southport and Formby PCN is a group of 14 GP Practices located in the Southport and Formby area who work together with other local organisations to improve the health and wellbeing for our local population of around 129,000 people.

We work hard to ensure that the services we offer are the best that they can be and we are constantly developing to ensure we are providing the best services for our local community.

'We are seeking passionate, friendly individuals with an eye for detail and a strong interest in coding and auditing documents for further review to join our growing team. You will play a key role in supporting the Digital Clinical Hub, ensuring that medical records are coded accurately and efficiently, and that GP actions are correctly identified and followed up on' - Sue Rhodes, Digital Transformation Lead

Date posted

03 April 2025

Pay scheme

Other

Salary

£13.66 an hour

Contract

Bank

Working pattern

Part-time

Reference number

B0192-25-0005

Job locations

Southport & Formby Health Ltd

Wight Moss Way

Southport

Merseyside

PR8 4HQ


Job description

Job responsibilities

Duties to include the following;

  • Follow a set protocol to decide which documents to process
  • Code and file documents received by GP practices
  • Code documents using an EMIS template created by the digital clinical hub to ensure the EMIS health record is clear and easy to understand.
  • Refer documents that require any action to the relevant GP practice team using the EMIS appointment booking page
  • Complete a daily audit by running a search in EMIS web to support data quality.
  • Complete a daily log of work done in Microsoft Excel.
  • You will work to a daily target for the number of documents completed daily, which we will support you to achieve.
  • Engaging in weekly huddles to collaborate with team members, share knowledge and skills, and find ways to improve the service.

  • Build and develop relationships with team colleagues, wider PCN colleagues and with practices across the PCN.

Undertake other duties as may be reasonably required within the general terms of the job description. This job description is intended as an outline of the general areas of activity and responsibility for the post holder and may be amended considering the changing needs of the PCN and/or practices.

Job description

Job responsibilities

Duties to include the following;

  • Follow a set protocol to decide which documents to process
  • Code and file documents received by GP practices
  • Code documents using an EMIS template created by the digital clinical hub to ensure the EMIS health record is clear and easy to understand.
  • Refer documents that require any action to the relevant GP practice team using the EMIS appointment booking page
  • Complete a daily audit by running a search in EMIS web to support data quality.
  • Complete a daily log of work done in Microsoft Excel.
  • You will work to a daily target for the number of documents completed daily, which we will support you to achieve.
  • Engaging in weekly huddles to collaborate with team members, share knowledge and skills, and find ways to improve the service.

  • Build and develop relationships with team colleagues, wider PCN colleagues and with practices across the PCN.

Undertake other duties as may be reasonably required within the general terms of the job description. This job description is intended as an outline of the general areas of activity and responsibility for the post holder and may be amended considering the changing needs of the PCN and/or practices.

Person Specification

Qualifications

Essential

  • Educated to GCSE or A Level standard in English and Maths
  • Evidence of continued personal development

Desirable

  • Enrolled in, willing to undertake or previously completed the Personalised Care Institute training

Experience

Essential

  • Experience in complex administrative procedures
  • Competent in the use of Microsoft Office applications
  • Experience of working in a healthcare setting
  • Experience of working within a team

Skills and Knowledge

Essential

  • Familiarity with EMIS clinical software and knowledge of clinical coding
  • Familiarity with Microsoft Office
  • Ability to prioritise workload and work well under pressure
  • Ability to work independently but also as part of a team
  • Ability to communicate effectively and professionally with colleagues from a wide variety of healthcare professions and diverse groups
  • Able to build network links with external organisations as an ambassador for the Primary Care Network

Personal Qualities

Essential

  • Desire to continually learn
  • DBS Check
Person Specification

Qualifications

Essential

  • Educated to GCSE or A Level standard in English and Maths
  • Evidence of continued personal development

Desirable

  • Enrolled in, willing to undertake or previously completed the Personalised Care Institute training

Experience

Essential

  • Experience in complex administrative procedures
  • Competent in the use of Microsoft Office applications
  • Experience of working in a healthcare setting
  • Experience of working within a team

Skills and Knowledge

Essential

  • Familiarity with EMIS clinical software and knowledge of clinical coding
  • Familiarity with Microsoft Office
  • Ability to prioritise workload and work well under pressure
  • Ability to work independently but also as part of a team
  • Ability to communicate effectively and professionally with colleagues from a wide variety of healthcare professions and diverse groups
  • Able to build network links with external organisations as an ambassador for the Primary Care Network

Personal Qualities

Essential

  • Desire to continually learn
  • DBS Check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southport and Formby Health (GP Federation)

Address

Southport & Formby Health Ltd

Wight Moss Way

Southport

Merseyside

PR8 4HQ


Employer's website

https://www.southportandformbyhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Southport and Formby Health (GP Federation)

Address

Southport & Formby Health Ltd

Wight Moss Way

Southport

Merseyside

PR8 4HQ


Employer's website

https://www.southportandformbyhealth.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Human Resources Manager

Louise Sproat

louise.sproat1@nhs.net

Date posted

03 April 2025

Pay scheme

Other

Salary

£13.66 an hour

Contract

Bank

Working pattern

Part-time

Reference number

B0192-25-0005

Job locations

Southport & Formby Health Ltd

Wight Moss Way

Southport

Merseyside

PR8 4HQ


Supporting documents

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