Job summary
This role is designed to support GP practices within the
Primary Care Network (PCN) by helping with important administrative tasks.
Working centrally at our main Southport office suite, as part of the Digital Clinical Hub team, you will assist in
handling clinical correspondence for Southport and Formby GP practices.
We are looking for people who have experience of using EMIS and a
good understanding of medical terminology. If you're eager to make a difference
in healthcare and work within a supportive team, we would love to hear from you!
This role is a
new role within the PCN, and although advertised as a full-time role working Monday to Friday, part-time applications will be considered.
Please contact Louise Sproat on louise.sproat1@nhs.net with any questions.
We look forward to receiving your application!
Main duties of the job
Key duties include but are not limited to:
- Viewing documents received by the practices, and coding them using established templates and protocols.
- Referring any documents that need further action to the appropriate GP practice team, following clear guidelines.
The role also involves training through the Personalised Care Institute, which will help you develop your skills as part of the Care Co-Ordinators national framework.
You will be working in a growing team consisting of both clinical and non-clinical colleagues, so teamwork and good communication skills are important.
About us
Southport and Formby Health (SAFH) are a GP owned company created to enhance the delivery of healthcare services to people living in Southport and Formby.
Southport and Formby Health work collaboratively with Southport and Formby Primary Care Network (PCN).
Southport and Formby PCN is a group of 15 GP Practices located in the Southport and Formby area who work together with other local organisations to improve the health and wellbeing for our local population of around 129,000 people.
We work hard to ensure that the services we offer are the best that they can be and we are
constantly developing to ensure we are providing the best services for our
local community.
'We are seeking passionate, friendly individuals with an eye for detail and a strong interest in coding and auditing documents for further review to join our growing team. You will play a key role in supporting the Digital Clinical Hub, ensuring that medical records are coded accurately and efficiently, and that GP actions are correctly identified and followed up on' - Sue Rhodes, Digital Transformation Lead
Job description
Job responsibilities
Duties to include the following;
- Follow a set protocol
to decide which documents to process
- Code and file documents
received by GP practices
- Code documents using an
EMIS template created by the digital clinical hub to ensure the EMIS health
record is clear and easy to understand.
- Refer documents that
require any action to the relevant GP practice team using the EMIS appointment
booking page
- Complete a daily audit by
running a search in EMIS web to support data quality.
- Complete a daily log of
work done in Microsoft Excel.
- You will work to a
daily target for the number of documents completed daily, which we will support
you to achieve.
- Engaging in
weekly huddles to collaborate with team members, share knowledge and skills,
and find ways to improve the service.
- Attending relevant
training to support both the development of the Digital Clinical Hub and your
own personal growth.
-
Build and develop
relationships with team colleagues, wider PCN colleagues and with practices across
the PCN.
Undertake
other duties as may be reasonably required within the general terms of the job
description. This job description is intended as an outline of the general
areas of activity and responsibility for the post holder and may be amended
considering the changing needs of the PCN and/or practices.
Job description
Job responsibilities
Duties to include the following;
- Follow a set protocol
to decide which documents to process
- Code and file documents
received by GP practices
- Code documents using an
EMIS template created by the digital clinical hub to ensure the EMIS health
record is clear and easy to understand.
- Refer documents that
require any action to the relevant GP practice team using the EMIS appointment
booking page
- Complete a daily audit by
running a search in EMIS web to support data quality.
- Complete a daily log of
work done in Microsoft Excel.
- You will work to a
daily target for the number of documents completed daily, which we will support
you to achieve.
- Engaging in
weekly huddles to collaborate with team members, share knowledge and skills,
and find ways to improve the service.
- Attending relevant
training to support both the development of the Digital Clinical Hub and your
own personal growth.
-
Build and develop
relationships with team colleagues, wider PCN colleagues and with practices across
the PCN.
Undertake
other duties as may be reasonably required within the general terms of the job
description. This job description is intended as an outline of the general
areas of activity and responsibility for the post holder and may be amended
considering the changing needs of the PCN and/or practices.
Person Specification
Qualifications
Essential
- Educated to GCSE or A Level standard in English and Maths
- Evidence of continued personal development
Desirable
- Enrolled in, willing to undertake or previously completed the Personalised Care Institute training
Experience
Essential
- Experience in complex administrative procedures
- Competent in the use of Microsoft Office applications
- Experience of working in a healthcare setting
- Experience of working within a team
Skills and Knowledge
Essential
- Familiarity with EMIS clinical software
- Familiarity with Microsoft Office
- Ability to prioritise workload and work well under pressure
- Ability to work independently but also as part of a team
- Ability to communicate effectively and professionally with colleagues from a wide variety of healthcare professions and diverse groups
- Able to build network links with external organisations as an ambassador for the Primary Care Network
Personal Qualities
Essential
- Desire to continually learn
- DBS Check
Person Specification
Qualifications
Essential
- Educated to GCSE or A Level standard in English and Maths
- Evidence of continued personal development
Desirable
- Enrolled in, willing to undertake or previously completed the Personalised Care Institute training
Experience
Essential
- Experience in complex administrative procedures
- Competent in the use of Microsoft Office applications
- Experience of working in a healthcare setting
- Experience of working within a team
Skills and Knowledge
Essential
- Familiarity with EMIS clinical software
- Familiarity with Microsoft Office
- Ability to prioritise workload and work well under pressure
- Ability to work independently but also as part of a team
- Ability to communicate effectively and professionally with colleagues from a wide variety of healthcare professions and diverse groups
- Able to build network links with external organisations as an ambassador for the Primary Care Network
Personal Qualities
Essential
- Desire to continually learn
- DBS Check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
