Job summary
Southport and Formby Health (SAFH) are a GP owned company
created to enhance the delivery of healthcare services to people living in
Southport and Formby.
Southport and Formby Health work collaboratively with Southport and Formby Primary Care Network (PCN).
Southport and Formby PCN is a group of 15 GP Practices located
in the Southport and Formby area who work together with other local
organisations to improve the health and health care for our local population of
around 129,000 people.
The
role will support the Digital Clinical Hub at Southport and Formby PCN. The post will help to support GP practices remotely by
performing key core functions such as:
- Working to process clinical correspondence for all aligned
Southport and Formby GP practices.
- Utilising current
models of practice such as workflows and templates for accurate recording of
clinical information.
The
individual must also be willing to undertake the appropriate training as set
out by
the Personalised Care Institute as part of the national framework for Care
Coordinators. The
individual must have experience of using clinical systems such as EMIS or be
willing to undertake the necessary training, this is essential to the role.
This role is a
new role within the PCN, and advertised as full-time, however part-time applications will be considered.
Please contact Louise Sproat on louise.sproat1@nhs.net with any questions. Successful applicants will be contacted via a telephone call initially.
Main duties of the job
The job duties will include the following;
-
To
assist the PCN in developing processes that improve the way that clinical
correspondence is coded, filed, and processed to benefit both practices and
patients.
-
Support Practices with
coding and filing all appropriate clinical correspondence who are aligned with
the Digital Clinical Hub.
-
To aid in the direct care
of patients by requesting investigations, arranging appointments, and improving
the readability and understandability of the electronic health record.
-
Utilise current
models of practice such as workflows and templates for accurate recording of
clinical information and help develop appropriate reporting systems.
-
Accurately coding
records using standardised SNOMED coding to improve data quality.
-
Engage in audit and analytics
work to aid the digital clinical hub and PCN practices.
-
Assist member
practices in digitising workflows.
-
Be part of a team
providing this support, by working with colleagues to share skills, expertise,
and knowledge to improve processes for all of our GP practices.
-
Provide
administrative support to GP practices that request additional assistance regarding
clinical correspondence or administrative requests, as agreed with the PCN.
-
Attend any relevant
identified training that will assist in the development of the Digital Clinical Hub and your own personal development.
-
Build and develop
relationships with team colleagues, wider PCN colleagues and GP Practices.
About us
Primary Care Networks are
designed to provide proactive, coordinated care to their local populations, in
different ways to match different peoples needs, with a strong focus on
prevention and personalised care. This means supporting patients to make informed
decisions about their own health and care and connecting them to a range of
statutory and voluntary services to ensure they can access the care they need
first time.
Our practices share resources to ensure that the services we offer are the best that they can be and we are
constantly developing to ensure we are providing the best services for our
local community.
We are seeking passionate, friendly individuals with an eye for detail and a strong interest in coding and auditing documents for further review to join our growing team. You will play a key role in supporting the Digital Clinical Hub, ensuring that medical records are coded accurately and efficiently, and that GP actions are correctly identified and followed up on.
If you're detail-oriented and excited about contributing to the improvement of healthcare services within the Southport and Formby Primary Care Network, we look forward to receiving your application!
For further information or any questions please contact Louise Sproat on louise.sproat1@nhs.net
Job description
Job responsibilities
Duties to include;
-
To
assist the PCN in developing processes that improve the way that clinical
correspondence is coded, filed, and processed to benefit both practices and
patients.
-
Support Practices with
coding and filing all appropriate clinical correspondence who are aligned with
the Digital Clinical Hub.
-
To aid in the direct care
of patients by requesting investigations, arranging appointments, and improving
the readability and understandability of the electronic health record.
-
Utilise current
models of practice such as workflows and templates for accurate recording of
clinical information and help develop appropriate reporting systems.
-
Accurately coding
records using standardised SNOMED coding to improve data quality.
-
Engage in audit and analytics
work to aid the digital clinical hub and PCN practices.
-
Assist member
practices in digitising workflows.
-
Be part of a team
providing this support, by working with colleagues to share skills, expertise,
and knowledge to improve processes for all of our GP practices.
-
Provide
administrative support to GP practices that request additional assistance regarding
clinical correspondence or administrative requests, as agreed with the PCN.
-
Attend any relevant
identified training that will assist in the development of the Digital Clinical
Hub and your own personal development.
-
Build and develop
relationships with team colleagues, wider PCN colleagues and with practices across
the PCN.
Undertake
other duties as may be reasonably required within the general terms of the job
description. This job description is intended as an outline of the general
areas of activity and responsibility for the post holder and may be amended
considering the changing needs of the PCN and/or practices.
Job description
Job responsibilities
Duties to include;
-
To
assist the PCN in developing processes that improve the way that clinical
correspondence is coded, filed, and processed to benefit both practices and
patients.
-
Support Practices with
coding and filing all appropriate clinical correspondence who are aligned with
the Digital Clinical Hub.
-
To aid in the direct care
of patients by requesting investigations, arranging appointments, and improving
the readability and understandability of the electronic health record.
-
Utilise current
models of practice such as workflows and templates for accurate recording of
clinical information and help develop appropriate reporting systems.
-
Accurately coding
records using standardised SNOMED coding to improve data quality.
-
Engage in audit and analytics
work to aid the digital clinical hub and PCN practices.
-
Assist member
practices in digitising workflows.
-
Be part of a team
providing this support, by working with colleagues to share skills, expertise,
and knowledge to improve processes for all of our GP practices.
-
Provide
administrative support to GP practices that request additional assistance regarding
clinical correspondence or administrative requests, as agreed with the PCN.
-
Attend any relevant
identified training that will assist in the development of the Digital Clinical
Hub and your own personal development.
-
Build and develop
relationships with team colleagues, wider PCN colleagues and with practices across
the PCN.
Undertake
other duties as may be reasonably required within the general terms of the job
description. This job description is intended as an outline of the general
areas of activity and responsibility for the post holder and may be amended
considering the changing needs of the PCN and/or practices.
Person Specification
Qualifications
Essential
- Educated to GCSE or A Level standard in English and Maths
- Evidence of continued personal development
Desirable
- Enrolled in, willing to undertake or previously completed the Personalised Care Institute training
Experience
Essential
- Experience in complex administrative procedures
- Competent in the use of Microsoft Office applications
- Experience of working in a healthcare setting
- Experience of working within a team
Skills and Knowledge
Essential
- Familiarity with EMIS clinical software
- Familiarity with Microsoft Office
- Ability to prioritise workload and work well under pressure
- Ability to work independently but also as part of a team
- Ability to communicate effectively and professionally with colleagues from a wide variety of healthcare professions and diverse groups
- Able to build network links with external organisations as an ambassador for the Primary Care Network
Desirable
- Familiarity with advanced analytics tools which may include Power BI, Tableau, R and Python or others
Personal Qualities
Essential
- Desire to continually learn
- DBS Check
Person Specification
Qualifications
Essential
- Educated to GCSE or A Level standard in English and Maths
- Evidence of continued personal development
Desirable
- Enrolled in, willing to undertake or previously completed the Personalised Care Institute training
Experience
Essential
- Experience in complex administrative procedures
- Competent in the use of Microsoft Office applications
- Experience of working in a healthcare setting
- Experience of working within a team
Skills and Knowledge
Essential
- Familiarity with EMIS clinical software
- Familiarity with Microsoft Office
- Ability to prioritise workload and work well under pressure
- Ability to work independently but also as part of a team
- Ability to communicate effectively and professionally with colleagues from a wide variety of healthcare professions and diverse groups
- Able to build network links with external organisations as an ambassador for the Primary Care Network
Desirable
- Familiarity with advanced analytics tools which may include Power BI, Tableau, R and Python or others
Personal Qualities
Essential
- Desire to continually learn
- DBS Check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
