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Wellington Road Family Practice

Performance Manager - General Practice

The closing date is 14 February 2026

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Job summary

Are you a data-driven, detail-focused professional with strong GP systems knowledge and a passion for improving performance? Were looking for a Performance Manager to play a vital role in driving quality, compliance, and efficiency across Wellington Road Family Practice.

This is an excellent opportunity to join a forward-thinking, supportive primary care team where your expertise in performance monitoring, clinical systems, and contractual reporting will directly shape patient outcomes and practice success.

Working hours are 15 hours per week across 2 days per week (one day must be a Wednesday).

You will lead on monitoring, analysing, and reporting the practices contractual and operational performance, ensuring we achieve and maximise targets across key frameworks such as QOF, IIF, LES/DES, and Public Health services.

Working closely with the Practice Manager, clinicians, and finance team, youll turn data into action - building robust reporting processes, improving coding accuracy, and ensuring timely submissions and claims.

Main duties of the job

  • Develop and maintain a performance framework for contractual delivery including QOF and IIF

  • Lead data collection and reporting processes across all core contracts

  • Monitor QOF achievement and patient recall activity to maximise points

  • Ensure accurate clinical coding and reporting processes are in place

  • Manage monthly invites and follow-ups for long-term condition reviews

  • Prepare and coordinate seasonal and ad hoc vaccination campaigns (Flu, Covid, RSV, Shingles)

  • Run searches, audits, and performance analysis using the clinical system

  • Submit CQRS and other contractual returns accurately and on time

  • Import and manage Ardens searches and templates

  • Provide clear performance updates at practice meetings

  • Reconcile claims activity with payments alongside the Finance Manager

  • Oversee PPA claims processes with clinical and admin teams

    • About us

    Why Join Us?

    • Be a key decision-support partner within the practice

    • Directly influence quality and performance outcomes

    • Work with a collaborative and supportive clinical team

    • Varied, high-impact role with real ownership

    • Opportunity to develop specialist expertise in GP performance and reporting

    For further information, please contact Jenny Roberts, Practice Manager on jenny.roberts12@nhs.net or call on 01454 323366.

    Details

    Date posted

    04 February 2026

    Pay scheme

    Other

    Salary

    £14 an hour

    Contract

    Permanent

    Working pattern

    Part-time, Flexible working

    Reference number

    B0177-26-0001

    Job locations

    Wellington Road

    Yate

    Bristol

    BS37 5UY


    Job description

    Job responsibilities

    Key Responsibilities:

    Performance Management:

    • Develop and maintain a performance framework alongside the Practice Manager to monitor all contractual obligations including QOF and IIF.
    • Ensure all processes are in place for meeting LES/DES/Public Health services requirements and QOF indicators.
    • Manage and follow up on patient invitations for long-term condition reviews, ensuring accurate coding.
    • Lead the preparation, administration, and claims for seasonal vaccine campaigns (e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
    • Conduct ad hoc data searches and performance analyses.
    • Monitor QOF achievement and assist in meeting targets by ensuring patient reviews are scheduled and coded appropriately.
    • Input monthly CQRS returns for ICB/Public Health services.
    • Regularly update performance data at practice meetings, identifying areas for improvement.
    • Collaborate with the Finance Manager to ensure claims and payments align.
    • Oversee PPA claims alongside the administration team and clinicians.

    Job description

    Job responsibilities

    Key Responsibilities:

    Performance Management:

    • Develop and maintain a performance framework alongside the Practice Manager to monitor all contractual obligations including QOF and IIF.
    • Ensure all processes are in place for meeting LES/DES/Public Health services requirements and QOF indicators.
    • Manage and follow up on patient invitations for long-term condition reviews, ensuring accurate coding.
    • Lead the preparation, administration, and claims for seasonal vaccine campaigns (e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
    • Conduct ad hoc data searches and performance analyses.
    • Monitor QOF achievement and assist in meeting targets by ensuring patient reviews are scheduled and coded appropriately.
    • Input monthly CQRS returns for ICB/Public Health services.
    • Regularly update performance data at practice meetings, identifying areas for improvement.
    • Collaborate with the Finance Manager to ensure claims and payments align.
    • Oversee PPA claims alongside the administration team and clinicians.

    Person Specification

    Experience

    Essential

    • Strong working knowledge of EMIS and clinical coding
    • Good understanding of GP contracts and frameworks (QOF, LES/DES, IIF)
    • Excellent attention to detail and data accuracy
    • Confident with IT systems and reporting tools
    • Skilled at analysing and interpreting data
    • Able to manage deadlines and competing priorities
    • Self-motivated and able to work autonomously
    • Strong organisational and workload-prioritisation skills
    Person Specification

    Experience

    Essential

    • Strong working knowledge of EMIS and clinical coding
    • Good understanding of GP contracts and frameworks (QOF, LES/DES, IIF)
    • Excellent attention to detail and data accuracy
    • Confident with IT systems and reporting tools
    • Skilled at analysing and interpreting data
    • Able to manage deadlines and competing priorities
    • Self-motivated and able to work autonomously
    • Strong organisational and workload-prioritisation skills

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Wellington Road Family Practice

    Address

    Wellington Road

    Yate

    Bristol

    BS37 5UY


    Employer's website

    https://www.wellingtonroadfamilypractice.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Wellington Road Family Practice

    Address

    Wellington Road

    Yate

    Bristol

    BS37 5UY


    Employer's website

    https://www.wellingtonroadfamilypractice.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Practice Manager

    Jenny Roberts

    jenny.roberts12@nhs.net

    01454323366

    Details

    Date posted

    04 February 2026

    Pay scheme

    Other

    Salary

    £14 an hour

    Contract

    Permanent

    Working pattern

    Part-time, Flexible working

    Reference number

    B0177-26-0001

    Job locations

    Wellington Road

    Yate

    Bristol

    BS37 5UY


    Supporting documents

    Privacy notice

    Wellington Road Family Practice's privacy notice (opens in a new tab)