GP Receptionist

Wellington Road Family Practice

The closing date is 01 May 2025

Job summary

Would you like to join our friendly and patient-centred team? We are looking for a part-time Receptionist to join our small but perfectly formed GP surgery.

Our Practice is in the town of Yate, which lies equidistant (12 miles) between the vibrant cities of Bristol and Bath. We are an extremely friendly and patient-centred practice that is experiencing huge growth due to new houses being built in the area.

We are looking for someone to work 23 hours per week at the following times:

Tuesday: 1.30pm - 6.45pm

Thursday: 8.15am - 6.30pm (with a 90 min lunch break)

Friday: 8.15am - 6.45pm (with a 90 minute lunch break)

Main duties of the job

The postholder will be the first point of contacts for patients contacting the practice, either by phone, email or in person. Main duties include:

1. Providing a welcoming and efficient reception service to all patients and visitors to the practice.

2. Use care navigation protocols to place patients in the most appropriate appointment

3. Provide administrative support to practice staff including updating patient notes, filing medical documents, test results and ordering repeat prescriptions

4. Manage building opening procedures, including all premises checks required upon opening.

About us

We currently offer predominantly same day access, which is very much liked by our patients and as a result our patient satisfaction with appointment availability is high. We have developed a fantastic reputation within the local community and strive to provide excellent care.

Our practice has a list size of around 6000 and provides patient care on a named doctor basis. There are 2 GP Partners and 3 Salaried GPs working at the Practice. In addition, we have a highly skilled multi-disciplinary team of clinicians such as Nurses, an HCA, Clinical Pharmacist, Physician's Associate, Paramedic, Physiotherapist and Mental Health Nurse.

We offer 6 weeks holiday + bank holidays (pro-rata).

Date posted

24 April 2025

Pay scheme

Other

Salary

£12.33 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0177-25-0003

Job locations

Wellington Road

Yate

Bristol

BS37 5UY


Job description

Job responsibilities

Please see attached supporting document section for a complete job description and person specification

Job description

Job responsibilities

Please see attached supporting document section for a complete job description and person specification

Person Specification

Personal Qualities

Essential

  • Excellent interpersonal and communication skills
  • Awareness of confidentiality in the workplace
  • Ability to work under pressure and multitask

Disclosure and Barring Service Check

Essential

  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

  • Previous Experience of working in a similar role
  • Previous administration experience
  • Good standard of IT literacy

Desirable

  • Previous NHS experience
  • Basic knowledge of medical terminology
  • Previous experience of clinical IT systems e.g. EMIS
Person Specification

Personal Qualities

Essential

  • Excellent interpersonal and communication skills
  • Awareness of confidentiality in the workplace
  • Ability to work under pressure and multitask

Disclosure and Barring Service Check

Essential

  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

  • Previous Experience of working in a similar role
  • Previous administration experience
  • Good standard of IT literacy

Desirable

  • Previous NHS experience
  • Basic knowledge of medical terminology
  • Previous experience of clinical IT systems e.g. EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wellington Road Family Practice

Address

Wellington Road

Yate

Bristol

BS37 5UY


Employer's website

https://www.wellingtonroadfamilypractice.co.uk/ (Opens in a new tab)


Employer details

Employer name

Wellington Road Family Practice

Address

Wellington Road

Yate

Bristol

BS37 5UY


Employer's website

https://www.wellingtonroadfamilypractice.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Practice Manager

Jenny Roberts

jenny.roberts12@nhs.net

Date posted

24 April 2025

Pay scheme

Other

Salary

£12.33 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0177-25-0003

Job locations

Wellington Road

Yate

Bristol

BS37 5UY


Supporting documents

Privacy notice

Wellington Road Family Practice's privacy notice (opens in a new tab)