Job summary
Location:Community role, base from St Clare Hospice, Hastingwood, CM17 9JX, delivering care in the community to patients in their own home across West Essex
Overview of role
Do you have experience as a Health Care Assistant and a passion for providing exceptional care? And are you someone who finds purpose in supporting patients and their families at some of the most important moments of their lives?
St Clare Hospice are recruiting to theHospice at Homeservice, we are looking for dedicated HCAs to join our compassionate, forward-thinking team. This is an exciting opportunity to deliver high-quality, specialist palliative care directly to people in their own homes, helping them live with dignity, comfort and choice.
You will work closely with a multidisciplinary team, developing your skills within a supportive and collaborative environment that truly values you and the work that you do. Delivering high-quality palliative, end-of-life care.
Would you like to be part of a friendly and supportive team delivering excellent specialist palliative care to patients their families and carers in their own home
In return for your commitment, we offer:
A competitive salary with enhancements for nights and weekends Petrol allowance Generous annual leave A choice of pension schemes (including NHS continuity)Life assurance and Employee Assistance Programme Exceptional training, development, and career progression opportunities A warm, supportive, and values-driven team culture
Main duties of the job
To apply for this role, click on the supporting link and complete a St Clare Hospice application form.
Position 1 : HCA Days & Nights Full time, 37.5 hours per week
£25,475.10 £27,432.30 per annum (depending on experience) and inclusive of 5% High-Cost Area Allowance. Variable Shift pattern: Day shifts 07:00-15.00 or 08.00-16.00 and Night shift 22:00 to 07:00
Position 2: HCA Nights Part time, 27 hours per week
£18,342.07 £19,751.25 per annum (depending on experience) and inclusive of 5% High-Cost Area Allowance. Working 10pm to 7am pro-rata (over 7-day working week) To include a minimum of one 7.5-hour day shift per month
Work as part of the Hospice at Home team: in the provision of a high standard of
specialist individualised care for palliative patients and their families/carers. To include
meeting their personal, physical, emotional, psychological, and spiritual needs.
To have an understanding of and be able to work within the philosophy of palliative
and end of life care.
To assist the Head of Hospice at Home, Team Leaders, and members of other multiprofessional teams in the provision of high standard specialist palliative care to
patients with life-limiting conditions, their families, and carers in their own homes.
To perform associated clinical and general duties ensuring a compassionate and
professional service to our patients and their families in their own homes.
About us
At St Clare Hospice, our vision is that every adult with a life limiting condition in our local
communities should have access to palliative care services wherever and whenever they
need them, so that they can make the most of every moment, no matter how long they
have left to live. Our many different services provide patients, their families and carers,
with physical, emotional, social, psychological and spiritual support, at home, or here at
the Hospice.
The Hospice at Home team of Nurse Team Leaders and Health Care Assistants work
closely with other health and social care providers in the community, to provide
individualised care and support for people with life limiting conditions, their families, and
carers in their own home.
Job description
Job responsibilities
On completion of appropriate training, be responsible for the delivery of agreed
care for patients in their own homes. Ensuring that all personal care and clinical
interventions are documented in accordance with St Clare policy. Adhere to
Policies and Procedures of St Clare in including those relating to Health and
Safety, risk management and clinical activities.
Work closely with other members of the Hospice at Home Team in the provision of
hands-on personal care to patients with life limiting conditions or at the end of life.
To work autonomously in patients, own homes, respecting their environment and
be able to identify any risks and report them to the Hospice at Home Team Leader.
Ensure infection control measures are considered in the home.
Respond flexibly and promptly to requests which may involve last minute changes
to planned work, as advised, and requested by the Hospice at home Team leader
or other senior Clinician.
To be aware of the changing needs of patients and their carers identified in the
initial assessment, and to provide holistic palliative care in accordance with the
care plan.
Report promptly to the Hospice at Home Team Leader any changes in the
condition of individual patients.
To communicate effectively with patients and their carers, supporting them in the
expression of emotional distress and ensuring that they have access to the
information they need. As part of routine practice, continually assess patients
physical comfort and condition and report on where there are changes or
concerns.
Help provide support and comfort to bereaved relatives/friends/carers.
Participate in verbal and written reports. Maintain good communication with
colleagues as appropriate and to report back to hospice and community
colleagues. To maintain accurate records.
To ensure that equipment used is properly cleaned and maintained and that you
are competent in its use.
Refer patients to volunteer support workers where appropriate carrying out risk
assessments of the home prior to referral.
Support and direct a group of volunteers with guidance from the Hospice at home
Team Leader.
To work as a member of the multi-professional team, respecting the skills and
knowledge of all its members.
Maintain personal and professional development by attending relevant study
sessions. To complete all mandatory training, and eLearning modules.
Take an active part in group supervision and reflection sessions, maintaining self
and peer group support, acknowledge the challenges of working in the
environment of end-of-life care.
At all times maintain confidentiality with regard to patients, relatives/ carers and
other staff, abiding by St Clare Hospice policies and procedures.
To report accidents/incidents/potential risks to Hospice at Home Team Leader
immediately.
At all times act as an ambassador for St Clare Hospice to patients, relatives,
colleagues, and members of the public.
Be willing to work in other clinical areas within the Hospice organisation as
appropriate and requested by a senior clinician, or Line Manager.
Job description
Job responsibilities
On completion of appropriate training, be responsible for the delivery of agreed
care for patients in their own homes. Ensuring that all personal care and clinical
interventions are documented in accordance with St Clare policy. Adhere to
Policies and Procedures of St Clare in including those relating to Health and
Safety, risk management and clinical activities.
Work closely with other members of the Hospice at Home Team in the provision of
hands-on personal care to patients with life limiting conditions or at the end of life.
To work autonomously in patients, own homes, respecting their environment and
be able to identify any risks and report them to the Hospice at Home Team Leader.
Ensure infection control measures are considered in the home.
Respond flexibly and promptly to requests which may involve last minute changes
to planned work, as advised, and requested by the Hospice at home Team leader
or other senior Clinician.
To be aware of the changing needs of patients and their carers identified in the
initial assessment, and to provide holistic palliative care in accordance with the
care plan.
Report promptly to the Hospice at Home Team Leader any changes in the
condition of individual patients.
To communicate effectively with patients and their carers, supporting them in the
expression of emotional distress and ensuring that they have access to the
information they need. As part of routine practice, continually assess patients
physical comfort and condition and report on where there are changes or
concerns.
Help provide support and comfort to bereaved relatives/friends/carers.
Participate in verbal and written reports. Maintain good communication with
colleagues as appropriate and to report back to hospice and community
colleagues. To maintain accurate records.
To ensure that equipment used is properly cleaned and maintained and that you
are competent in its use.
Refer patients to volunteer support workers where appropriate carrying out risk
assessments of the home prior to referral.
Support and direct a group of volunteers with guidance from the Hospice at home
Team Leader.
To work as a member of the multi-professional team, respecting the skills and
knowledge of all its members.
Maintain personal and professional development by attending relevant study
sessions. To complete all mandatory training, and eLearning modules.
Take an active part in group supervision and reflection sessions, maintaining self
and peer group support, acknowledge the challenges of working in the
environment of end-of-life care.
At all times maintain confidentiality with regard to patients, relatives/ carers and
other staff, abiding by St Clare Hospice policies and procedures.
To report accidents/incidents/potential risks to Hospice at Home Team Leader
immediately.
At all times act as an ambassador for St Clare Hospice to patients, relatives,
colleagues, and members of the public.
Be willing to work in other clinical areas within the Hospice organisation as
appropriate and requested by a senior clinician, or Line Manager.
Person Specification
Personal Qualities and Attributes
Essential
- Commitment to equality and valuing diversity and
- understanding of how this applies to own area of work
- Commitment to the aims and charitable objectives of St Clare
- Hospice
- Committed to own continuing professional learning and
- development
Skills and Abilities
Essential
- Excellent listening and communication skills. Ability to
- communicate with patients and families/carers in distress.
- Ability to communicate effectively with colleagues in MDT
- Evidence of ability to provide personalised care sensitively.
- Flexible approach and the ability to prioritise workload
Desirable
- Ability to coordinate and supervise volunteers.
- IT skills to record data on electronic patient records. Familiar
- with the use of Outlook, micro- soft windows etc.
Knowledge, Qualifications & Experience
Essential
- Understands the philosophy and ethos of specialist palliative
- care.
- NVQ level 3 Health and Social Care or completed end of life
- modules at NVQ level. Or undertake/ willing to undertake
- relevant training to gain NVQ
- Has worked as a Healthcare assistant or other health care
- professional.
Desirable
- Has worked with palliative patients their families/carers.
- Community Experience.
- Understands the changing and variable needs of patients with
- life limiting conditions
- Has knowledge of latest initiatives in palliative care.
Other requirements
Essential
- Hold a Full valid UK Driving Licence and have access to a
- car.
Person Specification
Personal Qualities and Attributes
Essential
- Commitment to equality and valuing diversity and
- understanding of how this applies to own area of work
- Commitment to the aims and charitable objectives of St Clare
- Hospice
- Committed to own continuing professional learning and
- development
Skills and Abilities
Essential
- Excellent listening and communication skills. Ability to
- communicate with patients and families/carers in distress.
- Ability to communicate effectively with colleagues in MDT
- Evidence of ability to provide personalised care sensitively.
- Flexible approach and the ability to prioritise workload
Desirable
- Ability to coordinate and supervise volunteers.
- IT skills to record data on electronic patient records. Familiar
- with the use of Outlook, micro- soft windows etc.
Knowledge, Qualifications & Experience
Essential
- Understands the philosophy and ethos of specialist palliative
- care.
- NVQ level 3 Health and Social Care or completed end of life
- modules at NVQ level. Or undertake/ willing to undertake
- relevant training to gain NVQ
- Has worked as a Healthcare assistant or other health care
- professional.
Desirable
- Has worked with palliative patients their families/carers.
- Community Experience.
- Understands the changing and variable needs of patients with
- life limiting conditions
- Has knowledge of latest initiatives in palliative care.
Other requirements
Essential
- Hold a Full valid UK Driving Licence and have access to a
- car.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
