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Northpoint Wellbeing Ltd

Primary Care Mental Health Administrator

The closing date is 19 October 2025

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Job summary

Are you an organised, people-focused administrator who wants to make a real difference in mental health support?

Main duties of the job

At Northpoint, were excited to offer a full-time opportunity for aPrimary Care Mental Health Administrator, based at The Small Mill, Leeds.

Were proud to be part of the Leeds Mental Wellbeing Service (LMWS), a collaborative initiative supporting thousands of people every year. As part of our Primary Care Mental Health team, youll play a key role in helping the service run smoothly so that people and families can access the support they need, when they need it.

About us

Why choose Northpoint?

Were a values-led charity with a strong reputation for delivering high-quality mental health services across Yorkshire. Working closely with local partners, health services, and national programmes such as Family Hubs and Start for Life, we take a collaborative and person-centred approach to improving mental health and wellbeing. If youre motivated by purpose, impact, and inclusive practice, youll feel at home here.

Details

Date posted

08 October 2025

Pay scheme

Other

Salary

£23,960 to £27,560 a year

Contract

Permanent

Working pattern

Full-time

Reference number

LA1415062LeePCMHA

Job locations

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Job description

Job responsibilities

What youll do:

As a Primary Care Mental Health Administrator, youll be at the heart of service delivery. You will:

  • Provide day-to-day administrative support to the team, using patient information systems to ensure accurate record-keeping
  • Manage referrals and maintain accurate patient waiting lists
  • Coordinate appointments, diaries, rotas and clinic schedules
  • Organise meetings, including preparation and minute taking
  • Provide reception and telephone support as needed

Your work will help ensure that people accessing our services experience a seamless, supportive and efficient journey.

What youll bring:

  • Admin and systems experience, ideally within a health, care or support setting
  • Reliable organisational and time management skills
  • A warm, clear communication style with a positive, professional approach
  • A commitment to inclusion, safeguarding and high-quality service delivery

If youre passionate about supporting mental health services and want to make a meaningful impact behind the scenes, wed love to hear from you.

Closing date: 20th October 2025

Job description

Job responsibilities

What youll do:

As a Primary Care Mental Health Administrator, youll be at the heart of service delivery. You will:

  • Provide day-to-day administrative support to the team, using patient information systems to ensure accurate record-keeping
  • Manage referrals and maintain accurate patient waiting lists
  • Coordinate appointments, diaries, rotas and clinic schedules
  • Organise meetings, including preparation and minute taking
  • Provide reception and telephone support as needed

Your work will help ensure that people accessing our services experience a seamless, supportive and efficient journey.

What youll bring:

  • Admin and systems experience, ideally within a health, care or support setting
  • Reliable organisational and time management skills
  • A warm, clear communication style with a positive, professional approach
  • A commitment to inclusion, safeguarding and high-quality service delivery

If youre passionate about supporting mental health services and want to make a meaningful impact behind the scenes, wed love to hear from you.

Closing date: 20th October 2025

Person Specification

Qualifications & Experience

Essential

  • Minimum of 18 months experience in an administrative and/or customer service role
Person Specification

Qualifications & Experience

Essential

  • Minimum of 18 months experience in an administrative and/or customer service role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Employer's website

https://northpoint.org.uk (Opens in a new tab)

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


Employer's website

https://northpoint.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Lead

Leen Al Asad

Recruitment@northpoint.org.uk

01132450303

Details

Date posted

08 October 2025

Pay scheme

Other

Salary

£23,960 to £27,560 a year

Contract

Permanent

Working pattern

Full-time

Reference number

LA1415062LeePCMHA

Job locations

The Small Mill

Chadwick Street

Leeds

West Yorkshire

LS10 1LJ


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