Job summary
Northpoint Wellbeing has been commissioned to run an innovative Therapeutic Community (Trauma Informed Group Support) pilot, as part of integrated primary care provision, for 18 months initially.
We envisage that this pilot will meet the needs of young people who have experienced trauma and Adverse Childhood Experiences (ACE’s), in a flexible and responsive way that is different to the current provision available.
Leeds has a high student population with many young people living away from their home networks and support for the first time. This cohort presents some particular challenges to professionals currently working within primary care; in particular the need to contain and support young people experiencing distress who have experienced a number of Adverse Childhood Experiences (ACE’s) and past trauma.
Main duties of the job
The post holder will take the lead on the development, set-up and delivery of the Therapeutic Community pilot, including establishing effective referral pathways from range of statutory and VCSE providers. The post-holder will be responsible for the management of the Lived Experience Practitioners and day to day running of the pilot, as well as ensuring evaluation activity is carried out in line with the requirements of the contract.
About us
Northpoint Wellbeing is a charity which provides a range of services to promote emotional wellbeing. We believe that timely access to appropriate support, particularly talking therapies, is an effective way of promoting emotional wellbeing and relieving mental distress, for people of all ages and backgrounds.
Northpoint Wellbeing is a providing partner of the Leeds Mental Wellbeing Service commissioned by Leeds CCG. LMWS combines the pre-existing Leeds IAPT Service (offering “talking therapies” to adult NHS patients) with a broader mental wellbeing support offer based in primary care settings. It is funded until at least 2025. This innovative service delivers an integrated service offering mental health support for people with common mental health problems. Together, our partnership will help thousands of people in Leeds to increase their resilience and live their best lives within their community.
Please note interviews will take place on 4th April.
Job description
Job responsibilities
The duties and responsibilities of the post will include:
- To set up, develop and co-ordinate the provision, establishing it in line with the principles of a Therapeutic Community and drawing on areas of best practice. This includes the planning, delivery and evaluation of the Therapeutic Community pilot.
- To hold day-to-day responsibility for service/s delivery, by acting as the first point of contact for staff on operational and clinical issues.
- To work collaboratively with other service providers to ensure access to the service is equitable and timely.
- To play a role in the development and sharing of good practice both within Northpoint Wellbeing and externally.
- To conduct appropriate 1:1 individual initial assessments of the mental health needs of each person referred. This will be a holistic needs focussed assessment including an assessment of risk (1:1 support is not provided beyond assessment).
- To ensure any safeguarding or risk issues are identified quickly and that staff are supported to manage these appropriately within existing policy frameworks.
- To highlight any significant clinical concerns, ethical issues, or logistical challenges to the Operational Services Manager, and to work collaboratively with colleagues to address these.
- To ensure there are sufficient staff in place to deliver the contracted levels of service delivery, planning where possible for staff changes (e.g. maternity leave, long-term sick-leave) in order to minimise impact on service/s delivery, and leading on the recruitment and induction of any new staff, in line with Northpoint policies and procedures.
- To liaise and network with other organisations to raise the profile of the provision.
- To provide line management supervision, including caseload supervision, to staff within the service/s, facilitating access to training and development and evaluating staff work performance in line with individual services policies.
- To lead on managing any grievances, complaints & disciplinary issues arising within the service/s in conjunction with Operational services Manager and take appropriate action in line with Northpoint policies and procedures.
- In conjunction with the Operational Services Manager to facilitate the development of service/s protocols, and practice guidelines as required, taking account of all stakeholder’s protocols and procedures.
- To attend contract/service meetings with commissioners/stakeholders and contribute to written and or verbal reports to commissioners and all other stakeholders as stipulated within the contract/s requirements.
- To take the lead to ensure that robust policy and procedures are in place and implemented to support service/s delivery within appropriate clinical governance frameworks, receiving guidance from Operational Services Manager.
- To contribute the development and maintaining effective systems of communication, consultation, referral, and liaison between colleagues and stakeholders across the service/s, ensuring effective care pathways for patients. Supported by the Head of Services (Adults) and other Northpoint colleagues as required.
- To support staff to ensure client records and monitoring systems are maintained and comply with specific service/s agreed processes and standards.
- To ensure that the evaluation of the service is developed in line with contractual requirements, ensuring both qualitative and quantitative data is gathered to develop the evidence base for further funding of the provision.
- To support the involvement of clients in service developments where appropriate through mechanisms such as feedback questionnaires, response to complaints or suggestions for improvements, ensuring lessons learnt and improvements made are fed back to patients where feasible.
- To contribute to promoting the services particularly to client groups who experience health inequalities and proactively and collaboratively with other stakeholders seek to ensure access to these groups is monitored and improvements made as required.
- To represent the services & Northpoint at local forums, external meetings, etc.
- Provide some of your work at times other than office hours (ie one evening per week)so that the service is accessible; depending on the operating times of partners and the needs of young people.
Job description
Job responsibilities
The duties and responsibilities of the post will include:
- To set up, develop and co-ordinate the provision, establishing it in line with the principles of a Therapeutic Community and drawing on areas of best practice. This includes the planning, delivery and evaluation of the Therapeutic Community pilot.
- To hold day-to-day responsibility for service/s delivery, by acting as the first point of contact for staff on operational and clinical issues.
- To work collaboratively with other service providers to ensure access to the service is equitable and timely.
- To play a role in the development and sharing of good practice both within Northpoint Wellbeing and externally.
- To conduct appropriate 1:1 individual initial assessments of the mental health needs of each person referred. This will be a holistic needs focussed assessment including an assessment of risk (1:1 support is not provided beyond assessment).
- To ensure any safeguarding or risk issues are identified quickly and that staff are supported to manage these appropriately within existing policy frameworks.
- To highlight any significant clinical concerns, ethical issues, or logistical challenges to the Operational Services Manager, and to work collaboratively with colleagues to address these.
- To ensure there are sufficient staff in place to deliver the contracted levels of service delivery, planning where possible for staff changes (e.g. maternity leave, long-term sick-leave) in order to minimise impact on service/s delivery, and leading on the recruitment and induction of any new staff, in line with Northpoint policies and procedures.
- To liaise and network with other organisations to raise the profile of the provision.
- To provide line management supervision, including caseload supervision, to staff within the service/s, facilitating access to training and development and evaluating staff work performance in line with individual services policies.
- To lead on managing any grievances, complaints & disciplinary issues arising within the service/s in conjunction with Operational services Manager and take appropriate action in line with Northpoint policies and procedures.
- In conjunction with the Operational Services Manager to facilitate the development of service/s protocols, and practice guidelines as required, taking account of all stakeholder’s protocols and procedures.
- To attend contract/service meetings with commissioners/stakeholders and contribute to written and or verbal reports to commissioners and all other stakeholders as stipulated within the contract/s requirements.
- To take the lead to ensure that robust policy and procedures are in place and implemented to support service/s delivery within appropriate clinical governance frameworks, receiving guidance from Operational Services Manager.
- To contribute the development and maintaining effective systems of communication, consultation, referral, and liaison between colleagues and stakeholders across the service/s, ensuring effective care pathways for patients. Supported by the Head of Services (Adults) and other Northpoint colleagues as required.
- To support staff to ensure client records and monitoring systems are maintained and comply with specific service/s agreed processes and standards.
- To ensure that the evaluation of the service is developed in line with contractual requirements, ensuring both qualitative and quantitative data is gathered to develop the evidence base for further funding of the provision.
- To support the involvement of clients in service developments where appropriate through mechanisms such as feedback questionnaires, response to complaints or suggestions for improvements, ensuring lessons learnt and improvements made are fed back to patients where feasible.
- To contribute to promoting the services particularly to client groups who experience health inequalities and proactively and collaboratively with other stakeholders seek to ensure access to these groups is monitored and improvements made as required.
- To represent the services & Northpoint at local forums, external meetings, etc.
- Provide some of your work at times other than office hours (ie one evening per week)so that the service is accessible; depending on the operating times of partners and the needs of young people.
Person Specification
Qualifications
Essential
- Applicants should be able to demonstrate theoretical & clinical knowledge appropriate to the service area & profession; either:
- a relevant HCPC-registered title (i.e art therapist, arts psychotherapist, drama-therapist, counselling psychologist, clinical psychologist)
- or:
- a qualification (diploma or above) from a BACP/BABCP accredited training or equivalent (equivalent qualifications from non-accredited courses should be of a level that would be recognised for professional accreditation purposes and sufficient to practice as a counsellor/therapist)
- or:
- professional degree or diploma in relevant field with appropriate statutory registration
Training, Experience & Qualifications
Desirable
- To hold accreditation or be eligible for accreditation with BACP/UKCP/BABCP
Experience
Essential
- Understanding of principles of data security and information governance within an NHS context
- Experience of using risk assessment principles and processes
- Knowledge and experience of working to good practice guidelines in relation to safeguarding
- Experience of working with data collection and monitoring systems
- Previous experience of working with clients with common mental health problems (depression, anxiety states etc)
- Previous staff management/supervision experience
- Experience of working with young people within a therapeutic setting
Desirable
- Minimum 2 years experience of project or service management, preferably in a social care, NHS or voluntary sector setting
- Experience of working within a peer support model
- Knowledge of general principles of HR management (e.g. around leave/sickness)
- Knowledge of resources available in local community
- Knowledge of the issues facing disadvantaged groups and communities in Leeds
Skills & Abilities
Essential
- Leadership abilities to facilitate the development and maintenance of a cohesive team approach characterised by a sense of shared purpose and collective responsibility
- Effective delegation skills identifying skills and interests within the team and facilitating development opportunities.
- Able to motivate, communicate and sell new ideas effectively to team colleagues and other stakeholders.
- Able to provide line management supervision to staff.
- Able to provide caseload management to team members
- Able to take responsibility and accountability for service delivery and day to day management of the staff team
- Able to performance manage team members in order to meet commissioning requirements.
- Able to balance different job requirements and work in a self- directed manner on a day-to-day basis.
- High level verbal and written communication skills to enable effective leadership and representation of the service.
- Ability to use basic IT packages (i.e. MS Word, Outlook, Internet Explorer) in a way which is competent and confident
- Able to build and maintain relationships with a variety of stakeholders including in situations where conflicts of interest may occur
- Recognises value of and contribute to audit / evaluation.
Person Specification
Qualifications
Essential
- Applicants should be able to demonstrate theoretical & clinical knowledge appropriate to the service area & profession; either:
- a relevant HCPC-registered title (i.e art therapist, arts psychotherapist, drama-therapist, counselling psychologist, clinical psychologist)
- or:
- a qualification (diploma or above) from a BACP/BABCP accredited training or equivalent (equivalent qualifications from non-accredited courses should be of a level that would be recognised for professional accreditation purposes and sufficient to practice as a counsellor/therapist)
- or:
- professional degree or diploma in relevant field with appropriate statutory registration
Training, Experience & Qualifications
Desirable
- To hold accreditation or be eligible for accreditation with BACP/UKCP/BABCP
Experience
Essential
- Understanding of principles of data security and information governance within an NHS context
- Experience of using risk assessment principles and processes
- Knowledge and experience of working to good practice guidelines in relation to safeguarding
- Experience of working with data collection and monitoring systems
- Previous experience of working with clients with common mental health problems (depression, anxiety states etc)
- Previous staff management/supervision experience
- Experience of working with young people within a therapeutic setting
Desirable
- Minimum 2 years experience of project or service management, preferably in a social care, NHS or voluntary sector setting
- Experience of working within a peer support model
- Knowledge of general principles of HR management (e.g. around leave/sickness)
- Knowledge of resources available in local community
- Knowledge of the issues facing disadvantaged groups and communities in Leeds
Skills & Abilities
Essential
- Leadership abilities to facilitate the development and maintenance of a cohesive team approach characterised by a sense of shared purpose and collective responsibility
- Effective delegation skills identifying skills and interests within the team and facilitating development opportunities.
- Able to motivate, communicate and sell new ideas effectively to team colleagues and other stakeholders.
- Able to provide line management supervision to staff.
- Able to provide caseload management to team members
- Able to take responsibility and accountability for service delivery and day to day management of the staff team
- Able to performance manage team members in order to meet commissioning requirements.
- Able to balance different job requirements and work in a self- directed manner on a day-to-day basis.
- High level verbal and written communication skills to enable effective leadership and representation of the service.
- Ability to use basic IT packages (i.e. MS Word, Outlook, Internet Explorer) in a way which is competent and confident
- Able to build and maintain relationships with a variety of stakeholders including in situations where conflicts of interest may occur
- Recognises value of and contribute to audit / evaluation.
