Deputy Manager - Calderdale Mental Health Support Team

Northpoint Wellbeing Ltd

Information:

This job is now closed

Job summary

Northpoint Wellbeing are recruiting a Deputy Manager to work in Calderdale in the expanding Mental Health Support Team.

The MHST programme launched in 2020 as part of the national Children and Young Peoples Improving Access to Psychological Therapies Programme and developed from the Government green paper on young peoples mental health.

The main focus of the postholder will be to support the Education Mental Health Practitioners who work in the MHST to provide low intensity evidence-based interventions to children, young people and parents/carers in education settings.

The role will consist of 4 main areas of responsibility:

1. line management and co-ordination of Education Mental Health Practitioners (initially 12 staff)

2. liaison with education settings and partner agencies

3. co-ordinate staff working across multiple schools

4. oversight and promotion of Silvercloud digital CBT support for young people & parents/carers

Main duties of the job

The Deputy Manager will work closely with the existing leadership and clinical team. The role will have a particular focus on helping the 4 new trainee EMHPs to meet the requirements of their intensive 12 month training course with Sheffield University during 2022.

The existing 8 EMHPs will complete their training in late 2021 and will expand their work in schools in early 2022. The postholder will help to co-ordinate this expansion, and will enable staff to work in the most effective and efficient way.

Although the role will include a number of different and varied tasks, a typical day may involve the following:

Individual line management meeting with an EMHP to discuss client caseload, waiting lists, allocation of referrals, problem solving and celebrating successes

Travel to a secondary school to meet the named Senior Mental Health Lead to discuss the placement of a new trainee EMHP

On-line meeting with key pastoral staff from a cluster of primary schools to discuss promotion and access to the Silvercloud digital CBT programme

Meeting with young people from the Tough Times Reference Group to discuss their views on some new MHST promotional materials

About us

All staff within the Calderdale Mental Health Support Team are employed by Northpoint Wellbeing, a local charity that provides a range of services to promote emotional wellbeing. We believe that timely access to appropriate support, particularly talking therapies, is an effective way of promoting emotional wellbeing and relieving mental distress, for people of all ages and backgrounds.

When consulted on the workforce, children and young people felt the Open Minds Partnership workforce should be representative of the population they support. Therefore, we are particularly interested in hearing from candidates who will help to make the Mental Health Support Team representative of the Calderdale population in terms of ethnicity, disability, sexuality, and lived experience (i.e. experience as service users).

Key dates:

Closing date for applications 10th October

Likely interview dates TBC w/c 18th October

Date posted

24 September 2021

Pay scheme

Other

Salary

£35,870 to £41,250 a year annual pay increase pending oct 21

Contract

Permanent

Working pattern

Full-time

Reference number

B0173-21-6388

Job locations

9 Clare Road

Halifax

West Yorkshire

HX1 2HX


Job description

Job responsibilities

The postholder will add management capacity to the Calderdale Mental Health Support Team (MHST) which is due to expand in early 2022. The main focus of the postholder will be to support the Education Mental Health Practitioners who work in the MHST to provide low intensity evidence-based interventions to children, young people and parents/carers in education settings.

The role will consist of 4 main areas of responsibility:

1. line management and co-ordination of Education Mental Health Practitioners (initially 12 staff)

2. liaison with education settings and partner agencies

3. co-ordinate staff working across multiple schools

4. oversight and promotion of Silvercloud digital CBT support for young people & parents/carers

Calderdale Mental Health Support Team (MHST): In 2020 Calderdale CCG were successful in attracting funding to create one large Mental Health Support Team as part of the governments green paper ambitions to transform children and young peoples mental health support in England .

Calderdale MHST began in September 2020 and is due to expand further in early 2022, with the addition of 4 new trainee Education Mental Health Practitioners, plus additional clinical/supervisory and admin staff (details of full team below). The MHST has three core functions:

1. Delivering evidence based interventions for mild to moderate mental health issues within mainstream schools and college

2. Supporting the senior mental health lead in each school or college to introduce or develop their whole school or college approach

3. Giving timely advice to school/college staff, and liaising with external specialist services, to help children and young people get the right support and stay in education

The MHST works flexibly in and around named educational settings, working alongside school and college staff to develop and provide preventive support to meet the needs of their pupils and students experiencing low intensity mental health issues. The service works in an integrated manner with existing providers and professionals. Specific vulnerable groups are proactively identified and helped through assessment, consultation, and support.

This is a new and developing service which aims to ensure the voice of children, young people and their families are heard alongside education colleagues.

Group interventions and digital therapy (Silvercloud see below) also form part of the MHST offer.

Further information about the MHST can be read in the MHST for Children & Young People - Manual , which includes contributions from children & young people.

EMHP Role: The Education Mental Health Practitioner role was created in co-production with children and young people with the aim of preventing and treating low level mental health presentations in educational settings.

Under supervision and with support the EMHPs will spend the first year in post training to develop knowledge and practice skills in:

Delivering evidence-based intervention for children and young people, with mild to moderate mental health problems, in an education setting.

Helping children and young people within these settings who present with more severe problems to rapidly access more specialist service.

Supporting and facilitating staff in education settings to identify, and where appropriate, manage issues related to mental health and wellbeing.

Working with and within educational environments to provide better access to specialist mental health services

To evidence development of those skills with associated knowledge acquisition to record and evidence progression towards an academic award and demonstrable practical ability.

Attendance at University will be 2 days per week during the training year, and the rest of the EMHPs working week will be spent in education settings practising the skills they learn on the course.

On successful completion of the training year, qualified EMHPs work on a permanent and full time basis in education settings.

Northpoint currently employs 8 EMHPs who are due to complete their training in late 2021. A further 4 trainee EMHPs will join the team in February 2022.

MHST Clinicians & Supervisors: The MHST clinicians & supervisors are experienced and qualified mental health practitioners who provide clinical support and supervision to the EMHPs. These clinicians also provide evidence based support to more complex cases, and help to support schools and college to develop their whole school approach to mental health & wellbeing.

Silvercloud and Digital Resources: Northpoint has been at the forefront of piloting the innovative Silvercloud Supporting Anxious Children and Supporting Anxious Teens digital CBT programmes which have been clinically designed to help young people and their parents/carers to understand and manage anxiety.

The programmes are evidence-based and can be accessed for free by parents/carers without any waiting times. The postholder will play a key role in helping to make this exciting new intervention accessible to young people & families in MHST schools in Calderdale. See Video for more detail.

Typical Day: Although the role will include a number of different and varied tasks, a typical day/week may involve some of the following:

Individual line management meeting with an EMHP to discuss client caseload, waiting lists, allocation of referrals, challenges of school-based working, annual leave requests, training plans, outcome measures, and celebration of successes and achievements

Travel to a secondary school to meet the named school Senior Mental Health Lead to discuss the placement of a new trainee EMHP

On-line meeting with key pastoral staff from a cluster of primary schools to discuss promotion and access to the Silvercloud digital CBT programme for parents/carers of anxious children

Attendance at the Open Minds Partnership Providers in Schools meeting to share and hear updates on the different wellbeing initiatives that are taking place across schools in Calderdale.

Meeting with young people from the Tough Times Reference Group to discuss their views on some new MHST promotional material

Collating client feedback from young people and parents/carers for the quarterly MHST monitoring report to help demonstrate the positive impact of the service

Expected duties:

Line management of EMHPs (to include caseload management)

Maintain clear links and regular communication with the MHST service manager

Work closely with the MHST Clinicians & Supervisors (who supervise the EHMPS) to ensure support to EMHPS meets their needs

Work with MHST Senior Clinicians to ensure the process for co-ordinating and allocating referrals on a day to basis is clear, consistent, and in line with the remit of the service

Support EMHPs to develop job plans which enable them to work across multiple sites in line with demand, suitability of referrals, capacity, and client need.

Help ensure that trainee EMHPs have the necessary supervision, guidance and practical support to meet the intensive requirements of their training course

Link with schools to help them to understand the benefits and requirements of the MHST

Support participating schools to meet the needs of trainee EMHPs during the training year

Link with the MHST Senior Clinicians, Service Manager & Clinical Lead to ensure any concerns around young people which relate to risk, safeguarding and complexity are clearly recorded and escalated in line with policy.

Support the project to meet its KPIs (key performance indicators) and monitoring targets

Ensure familiarity with the latest data and monitoring information relating to MHST

Help to ensure that case records, letters to families, and communications to professionals are clear, consistent, accessible, and written in line with Northpoint guidance.

Attend multi-agency and MHST-related meetings where relevant

Strengthen and maintain existing links with partner agencies, and develop new relationships and referral pathways where relevant

Help to ensure the Clare Road office is safe, tidy and operates safely

Support any new initiatives and service developments

Job description

Job responsibilities

The postholder will add management capacity to the Calderdale Mental Health Support Team (MHST) which is due to expand in early 2022. The main focus of the postholder will be to support the Education Mental Health Practitioners who work in the MHST to provide low intensity evidence-based interventions to children, young people and parents/carers in education settings.

The role will consist of 4 main areas of responsibility:

1. line management and co-ordination of Education Mental Health Practitioners (initially 12 staff)

2. liaison with education settings and partner agencies

3. co-ordinate staff working across multiple schools

4. oversight and promotion of Silvercloud digital CBT support for young people & parents/carers

Calderdale Mental Health Support Team (MHST): In 2020 Calderdale CCG were successful in attracting funding to create one large Mental Health Support Team as part of the governments green paper ambitions to transform children and young peoples mental health support in England .

Calderdale MHST began in September 2020 and is due to expand further in early 2022, with the addition of 4 new trainee Education Mental Health Practitioners, plus additional clinical/supervisory and admin staff (details of full team below). The MHST has three core functions:

1. Delivering evidence based interventions for mild to moderate mental health issues within mainstream schools and college

2. Supporting the senior mental health lead in each school or college to introduce or develop their whole school or college approach

3. Giving timely advice to school/college staff, and liaising with external specialist services, to help children and young people get the right support and stay in education

The MHST works flexibly in and around named educational settings, working alongside school and college staff to develop and provide preventive support to meet the needs of their pupils and students experiencing low intensity mental health issues. The service works in an integrated manner with existing providers and professionals. Specific vulnerable groups are proactively identified and helped through assessment, consultation, and support.

This is a new and developing service which aims to ensure the voice of children, young people and their families are heard alongside education colleagues.

Group interventions and digital therapy (Silvercloud see below) also form part of the MHST offer.

Further information about the MHST can be read in the MHST for Children & Young People - Manual , which includes contributions from children & young people.

EMHP Role: The Education Mental Health Practitioner role was created in co-production with children and young people with the aim of preventing and treating low level mental health presentations in educational settings.

Under supervision and with support the EMHPs will spend the first year in post training to develop knowledge and practice skills in:

Delivering evidence-based intervention for children and young people, with mild to moderate mental health problems, in an education setting.

Helping children and young people within these settings who present with more severe problems to rapidly access more specialist service.

Supporting and facilitating staff in education settings to identify, and where appropriate, manage issues related to mental health and wellbeing.

Working with and within educational environments to provide better access to specialist mental health services

To evidence development of those skills with associated knowledge acquisition to record and evidence progression towards an academic award and demonstrable practical ability.

Attendance at University will be 2 days per week during the training year, and the rest of the EMHPs working week will be spent in education settings practising the skills they learn on the course.

On successful completion of the training year, qualified EMHPs work on a permanent and full time basis in education settings.

Northpoint currently employs 8 EMHPs who are due to complete their training in late 2021. A further 4 trainee EMHPs will join the team in February 2022.

MHST Clinicians & Supervisors: The MHST clinicians & supervisors are experienced and qualified mental health practitioners who provide clinical support and supervision to the EMHPs. These clinicians also provide evidence based support to more complex cases, and help to support schools and college to develop their whole school approach to mental health & wellbeing.

Silvercloud and Digital Resources: Northpoint has been at the forefront of piloting the innovative Silvercloud Supporting Anxious Children and Supporting Anxious Teens digital CBT programmes which have been clinically designed to help young people and their parents/carers to understand and manage anxiety.

The programmes are evidence-based and can be accessed for free by parents/carers without any waiting times. The postholder will play a key role in helping to make this exciting new intervention accessible to young people & families in MHST schools in Calderdale. See Video for more detail.

Typical Day: Although the role will include a number of different and varied tasks, a typical day/week may involve some of the following:

Individual line management meeting with an EMHP to discuss client caseload, waiting lists, allocation of referrals, challenges of school-based working, annual leave requests, training plans, outcome measures, and celebration of successes and achievements

Travel to a secondary school to meet the named school Senior Mental Health Lead to discuss the placement of a new trainee EMHP

On-line meeting with key pastoral staff from a cluster of primary schools to discuss promotion and access to the Silvercloud digital CBT programme for parents/carers of anxious children

Attendance at the Open Minds Partnership Providers in Schools meeting to share and hear updates on the different wellbeing initiatives that are taking place across schools in Calderdale.

Meeting with young people from the Tough Times Reference Group to discuss their views on some new MHST promotional material

Collating client feedback from young people and parents/carers for the quarterly MHST monitoring report to help demonstrate the positive impact of the service

Expected duties:

Line management of EMHPs (to include caseload management)

Maintain clear links and regular communication with the MHST service manager

Work closely with the MHST Clinicians & Supervisors (who supervise the EHMPS) to ensure support to EMHPS meets their needs

Work with MHST Senior Clinicians to ensure the process for co-ordinating and allocating referrals on a day to basis is clear, consistent, and in line with the remit of the service

Support EMHPs to develop job plans which enable them to work across multiple sites in line with demand, suitability of referrals, capacity, and client need.

Help ensure that trainee EMHPs have the necessary supervision, guidance and practical support to meet the intensive requirements of their training course

Link with schools to help them to understand the benefits and requirements of the MHST

Support participating schools to meet the needs of trainee EMHPs during the training year

Link with the MHST Senior Clinicians, Service Manager & Clinical Lead to ensure any concerns around young people which relate to risk, safeguarding and complexity are clearly recorded and escalated in line with policy.

Support the project to meet its KPIs (key performance indicators) and monitoring targets

Ensure familiarity with the latest data and monitoring information relating to MHST

Help to ensure that case records, letters to families, and communications to professionals are clear, consistent, accessible, and written in line with Northpoint guidance.

Attend multi-agency and MHST-related meetings where relevant

Strengthen and maintain existing links with partner agencies, and develop new relationships and referral pathways where relevant

Help to ensure the Clare Road office is safe, tidy and operates safely

Support any new initiatives and service developments

Person Specification

Experience

Essential

  • Experience of managing, supervising and/or leading staff
  • Experience of working within or alongside schools/ education providers
  • Experience of multi-agency collaborative working
  • Experience of monitoring performance and demonstrating outcomes

Desirable

  • Experience of working with young people and /or families
  • Experience of delivering therapeutic interventions
  • Management training/qualification
  • Membership/registration of a relevant professional body
  • Experience of delivering training

Knowledge and Understanding

Essential

  • Ability to motivate, guidance and support staff
  • Understanding of the emotional health needs of children and young people
  • Understanding of the importance of whole -- school/college approach to mental health, and of SEN (special educational needs) and pastoral priorities
  • Understanding of the challenges facing mental health provision in schools
  • Working understanding of safeguarding issues
  • Working understanding of confidentiality issues

Desirable

  • Understanding of the pressures facing school staff
  • Familiarity with electronic patient management systems
  • Awareness of relevant initiatives & frameworks including MHSTs, Thrive Elaborated and CYP IAPT
  • Knowledge of relevant data monitoring requirements such as MHSDS (mental health services data set)
  • Knowledge of CYP IAPT outcome measures (e.g. RCADS, goal based outcomes)

Skills and Competencies

Essential

  • Able to build and maintain relationships with others both internal and external to the organisation whilst maintaining appropriate professional boundaries
  • Ability to identify with an education setting perspective
  • Ability to plan and organise workload in line with targets
  • Able to work according to organisational policies and procedures
  • Ability to think clinically/therapeutically about client need
  • Proven change management and team working skills
  • Actively committed to personal & professional development
  • IT skills i.e. able to use Microsoft Office packages including Word and Outlook and video conferencing such as Zoom and Microsoft Teams
  • Excellent interpersonal skills, including communicating clearly and concisely at all levels (both orally and in writing)

Qualities and Values

Essential

  • An understanding and sensitivity towards mental health issues
  • Flexible to meet service needs
  • Approachable, positive and enthusiastic
  • Evidence of a positive and proactive attitude, motivated and solution-focused
  • Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice
  • Demonstrates values consistent with those of the Northpoints
Person Specification

Experience

Essential

  • Experience of managing, supervising and/or leading staff
  • Experience of working within or alongside schools/ education providers
  • Experience of multi-agency collaborative working
  • Experience of monitoring performance and demonstrating outcomes

Desirable

  • Experience of working with young people and /or families
  • Experience of delivering therapeutic interventions
  • Management training/qualification
  • Membership/registration of a relevant professional body
  • Experience of delivering training

Knowledge and Understanding

Essential

  • Ability to motivate, guidance and support staff
  • Understanding of the emotional health needs of children and young people
  • Understanding of the importance of whole -- school/college approach to mental health, and of SEN (special educational needs) and pastoral priorities
  • Understanding of the challenges facing mental health provision in schools
  • Working understanding of safeguarding issues
  • Working understanding of confidentiality issues

Desirable

  • Understanding of the pressures facing school staff
  • Familiarity with electronic patient management systems
  • Awareness of relevant initiatives & frameworks including MHSTs, Thrive Elaborated and CYP IAPT
  • Knowledge of relevant data monitoring requirements such as MHSDS (mental health services data set)
  • Knowledge of CYP IAPT outcome measures (e.g. RCADS, goal based outcomes)

Skills and Competencies

Essential

  • Able to build and maintain relationships with others both internal and external to the organisation whilst maintaining appropriate professional boundaries
  • Ability to identify with an education setting perspective
  • Ability to plan and organise workload in line with targets
  • Able to work according to organisational policies and procedures
  • Ability to think clinically/therapeutically about client need
  • Proven change management and team working skills
  • Actively committed to personal & professional development
  • IT skills i.e. able to use Microsoft Office packages including Word and Outlook and video conferencing such as Zoom and Microsoft Teams
  • Excellent interpersonal skills, including communicating clearly and concisely at all levels (both orally and in writing)

Qualities and Values

Essential

  • An understanding and sensitivity towards mental health issues
  • Flexible to meet service needs
  • Approachable, positive and enthusiastic
  • Evidence of a positive and proactive attitude, motivated and solution-focused
  • Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice
  • Demonstrates values consistent with those of the Northpoints

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

9 Clare Road

Halifax

West Yorkshire

HX1 2HX


Employer's website

https://northpoint.org.uk (Opens in a new tab)

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

9 Clare Road

Halifax

West Yorkshire

HX1 2HX


Employer's website

https://northpoint.org.uk (Opens in a new tab)

For questions about the job, contact:

MHST Service Manager

Ian Wood

ian.wood@calderdalemhst.org.uk

07801591674

Date posted

24 September 2021

Pay scheme

Other

Salary

£35,870 to £41,250 a year annual pay increase pending oct 21

Contract

Permanent

Working pattern

Full-time

Reference number

B0173-21-6388

Job locations

9 Clare Road

Halifax

West Yorkshire

HX1 2HX


Supporting documents

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