Primary Care Mental Health Practitioner - Northpoint Wellbeing
Northpoint Wellbeing Ltd
This job is now closed
This is an opportunity for Mental Health Practitioners to join the expanding Healthy Minds service, working for GP Practices through their PCN (Primary Care Network) groups in Leeds, with support from Northpoint Wellbeing.
Salary/Pay Band: £25,655 - £31,534 WTE (Band 5 on NHS Agenda for Change).
Pension: Eligible employees will be auto-enrolled in a defined contribution scheme
Hours and days: Monday Friday 35 hours per week (1.0 WTE), or pro-rata hours from 14 hours per week (0.4 WTE). There will be a requirement to work until 8pm on one or two evenings a week (2pm-8pm)
Holidays: 28 days annual leave per year plus statutory holidays pro-rata and up to 3 discretionary leave days at Christmas.
Location: Predominantly working remotely (home based or equivalent) and with a small amount of activity within a surgery/s within one or more of the following PCN groups:
Woodsley and Holt Park
Main duties of the job
The emphasis of the Healthy Minds service is triage and signposting to the most appropriate service (with follow up where necessary for higher risk patients), or the provision of a Helpful Conversation to assist patients dealing with common mental health presentations towards increased awareness and self-management.
The post-holder will carry out assessment and formulation of patients with anxiety and depression symptoms. The role will also involve identifying opportunities to support individuals with their mental health by helping them to access appropriate community support, encourage behavioural and lifestyle changes, enabling and empowering patients to become actively involved in their own wellbeing.
Northpoint Wellbeing aims to improve mental wellbeing and make services more accessible to as many people as possible. Our values are to be professional, responsive, collaborative, and transparent. Staff here say that they feel well supported and that they enjoy working for the organisation.
You will work with people of different cultural backgrounds and ages, using interpreters when necessary and be committed to equal opportunities. We are especially keen to receive applications from under represented communities.
We offer a high standard of in-house clinical supervision, and many opportunities for career progression.
The post-holder/s will predominantly work remotely (home based or equivalent) and provide telephone triage, assessment and decision-making support to ensure that patients with common mental health needs gain access to the most appropriate pathway and intervention. There will be a requirement to deliver some face-to-face support (circa one day per week) in at least one of GP practices.
The post-holder/s will be required to carry out assessment and formulation of mental health needs in order to assist patients towards increased self-management of anxiety and depression symptoms and better tolerance of distress. The role will also involve identifying opportunities to support individuals with their mental health by helping them to access appropriate community support, encourage behavioural and lifestyle changes, enabling and empowering patients to become actively involved in their own wellbeing.
The role combines the skills of triage/assessment/care navigation/psychological support. Key to the role will be the ability to utilise psychological formulation (i.e. construct meaning out of mental distress) and build trusting relationships quickly whilst motivating individuals to make sustained changes.
The mental health practitioners will utilise a range of therapeutic skills, including, but not limited to:
Assessment of need/triage + onward referral/signposting
Active listening and reflective discussion
CBT-based and counselling techniques
Understanding / challenging unhelpful patterns of behaviour
The duties and responsibilities of the post will include:
Referrals, triage & assessment:
Accept referrals of patients with chronic and/or mild to moderate common mental health problems (predominantly anxiety, depression and OCD) via agreed protocols within the GP Practice/s.
Use SystmOne/EMIS patient management system (after training) to record referrals, assessments and outcomes.
Identify and manage cases where complexity and/or severity are present, including triaging referrals and signposting to appropriate mental health and crisis support.
Use therapeutic skills where appropriate to help patients to contain and manage acute emotional distress which does not pose a risk.
Complete a comprehensive and holistic assessment of need for those referred to the service within an agreed timeframe, in order to determine the most appropriate help and support.
Develop an understanding of the particular issues presented, including any complicating social factors (physical health, employment, housing, substance misuse, etc), the patients sense of what support would be helpful and realistic, and the patients readiness to engage with connecting services.
Offer consultation, advice, and decision support to primary care colleagues.
Caseload management & interventions:
Typically, a post holder would offer circa 40 (30min Triage) and 7 (60min Follow-up) appointments per week.
Manage a full caseload and reach agreed activity levels set within the service and ensure treatment delivery remains accessible and convenient.
Within Follow-up appointment use a range of techniques and interventions to support patients with mental health needs to self-manage their symptoms, and encourage behavioural and lifestyle change, while working within boundaries of professional training and competence.
Respond to unpredictable situations of risk and manage these in a safe, professional and holistic manner, utilising appropriate risk assessment, relapse prevention interventions and risk management plans.
Facilitate patients to use/develop their own resources and support networks (family/friends), provide extra support for patients to access the wide range of existing psycho-educational, peer support and wellbeing groups within Leeds.
Support navigation into a range of other useful social and support services, including Forward Leeds, Health Trainers and social prescribing.
Build knowledge of relevant local community networks and support individuals to access these, where appropriate (including but not limited to LMWS, Secondary Care Mental Health services, social prescribing service, local voluntary sector mental health provision).
Encourage patients to actively manage their own mental health/wellbeing.
Help patients to develop skills and build confidence in their ability to regulate their emotional state and make appropriate choices which promote mental wellbeing; encourage patients to self-initiate positive behaviours and to gain problem-solving skills.
Educate and involve family members and others in treatment as necessary, conveying clinical formulations with sensitivity in easily understood language.
Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
Keep records of all clinical activity in line with service protocols using SystmOne/EMIS and any paper-based systems as appropriate.
Monitor patient experience using a qualitative evaluation questionnaire.
Work closely with the GP practices and other members of the team ensuring appropriate timely communication, and be available to support practice staff with queries about referrals and suitability.
Attend and fulfil all mandatory trainings.
Use SystmOne/EMIS to input and retrieve information appropriate to the care of individuals on caseload.
Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (e.g. BACP, UKCP, BPS), and keep up to date on new recommendations/guidelines set by the Department of Health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence).
Ensure that patient confidentiality is protected at all times, in line with Northpoint and GP practice/s policies.
Attend clinical and line management supervision on a regular basis as agreed with the Service Manager.
Ensure clear professional objectives are identified, discussed and reviewed with the Service Manager, on a regular basis as part of continuing professional development.
Keep up to date all records in relation to CPD and ensure your personal development plan maintains up-to-date specialist knowledge of latest theoretical and service delivery models/developments.
Attend relevant conferences/workshops in line with identified professional objectives.
Attend team and practice meetings as directed.
All employees must be familiar with and adhere to Northpoints operational policies, service protocols, and practice guidelines as required, taking account of any relevant partner protocols and procedures.
All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (2018) and Security and Confidentiality Policies
All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, patients and the general public
All employees will undertake statutory and mandatory training as deemed appropriate and have a willingness and commitment to professional development
Northpoint Wellbeing is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce. All employees are expected to be familiar with and adhere to Northpoints Equal Opportunities Policy
All employees will adhere to Northpoint Wellbeing safeguarding procedures
Northpoint will provide regular line-management supervision
It is the responsibility of all staff that they do not abuse their professional position for personal gain, to seek advantage of further private business, or for other interests, in the course of their official duties.
This job description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
Northpoint will provide an appropriate level of clinical supervision (within work time) or will pay for an agreed external supervisor to provide supervision.
Skills & Competencies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northpoint Wellbeing Ltd
For help with your application, contact:
21 September 2021
Agenda for change
£25,655 to £31,534 a year
Full-time, Part-time, Flexible working