CAMHS Data & Systems Lead

Northpoint Wellbeing Ltd

Job summary

We are seeking a skilled communicator who is organised, self-managing, and understands how systems, data and information can help services to deliver good quality support to service users.

The postholder will be responsible for implementing and improving data systems and processes, producing monitoring reports, and ensuring the management team have access to timely and accurate data.

Main duties of the job

The post will focus on 4 main areas:

1. Develop data reporting templates in line with service requirements and KPIs, and use these to produce regular monitoring reports

2. Provide performance and outcome data to help service managers monitor client experience and improve service quality

3. Help the service utilise electronic systems, particularly the IAPTus patient record system

4. Support the management team to ensure that future service planning and development is based on accurate data analysis

About us

At Northpoint we pride ourselves on being able to effectively measure and evidence the outcomes and impact of our work, and we use qualitative and quantitative data to monitor and improve our services. Since we were first commissioned to work in Calderdale in 2014 we have introduced reliable and accurate data collection and reporting systems. Our reports have provided clear evidence that the experience of young people who access our mental health services has improved significantly.

The expansion of our work in Calderdale has been built on our ability to report on how many people we have helped, how much support we have given them, and how it has helped them.

Monitoring is based on key performance indicators that have been developed with input from service users (young people and families).This information plays a vital role in service development and commissioning arrangements. It is also used to help the services manage its limited resources in the most effective ways.

The data lead will join our friendly, skilled and enthusiastic team, and will work closely with service managers and administrators to further develop our data and reporting systems and processes.

Key dates

Deadline for applications: Sunday 17th October

Likely interview date: Thursday 21st October (tbc)

Job description

Job responsibilities

The data lead role has become vacant due to the previous postholder progressing their career. There is a robust system of monitoring templates already in place. These will need to be developed and improved as the services continue to expand and priorities develop. We are therefore seeking a skilled communicator who is organised, self-managing, and understands how systems, data and information can help to improve the experience of staff and service users.

You will be responsible for implementing and improving data systems and processes, producing monitoring reports, and ensuring the management team have access to timely and accurate data.

The post will focus on 4 main areas:

1. Develop data reporting templates in line with service requirements and KPIs, and use these to produce regular monitoring reports

2. Provide performance and outcome data to help service managers monitor and improve client experience and service delivery

3. Help the service utilise electronic systems, particularly the IAPTus patient record system

4. Support the management team to ensure that future service planning and development is based on accurate data analysis

Person Specification

Qualifications

Essential

• Degree or high level of academic achievement
• Proficiency in maths and English
• Evidence of continuous professional development

Desirable

• Relevant professional qualification

Qualities and Values

Essential

• An understanding and sensitivity towards mental health issues
• Flexible to meet service needs
• Approachable, positive and enthusiastic
• Evidence of a positive and proactive attitude, motivated and solution-focused
• Commitment to the principles of inclusivity, equality and diversity, demonstrated in practice
• Demonstrates values consistent with those of the Northpoints

Experience

Essential

• Experience of working in a data/information/responsible administrative role
• Experience of developing processes which support accurate data flow
• Experience in the development, maintenance and analysis of electronic data collection systems
• Experience of producing monitoring reports which measure performance and demonstrate outcomes

Desirable

• Experience of using electronic patient management systems such as Iaptus, SystmOne or similar
• Experience of working in a service which provide care or support to clients
• Experience of supporting others to use systems
• Experience of delivering training

Knowledge and Understanding

Essential

• Working understanding of confidentiality issues

Desirable

• Understanding of the pressures facing front line staff who work in mental health services
• Awareness of relevant initiatives & frameworks including MHSTs, Choice & Partnership Approach, Thrive Elaborated and CYP IAPT
• Knowledge of relevant data monitoring requirements such as MHSDS (mental health services data set)
• Knowledge of children & young peoples mental health outcome measures (e.g. RCADS, goal based outcomes)

Skills and Competencies

Essential

• Able to build and maintain relationships with others both internal and external to the organisation whilst maintaining appropriate professional boundaries
• Ability to plan and organise workload in line with targets
• Able to work according to organisational policies and procedures
• Proven change management and team working skills
• Actively committed to personal & professional development
• IT skills i.e. able to use Microsoft Office packages including Word, Outlook and video conferencing such as Zoom and Microsoft Teams
• Proficient in Excel
• Excellent interpersonal skills, including communicating clearly and concisely at all levels (both orally and in writing)
• Ability to present accessible and helpful data reports

Employer details

Employer name

Northpoint Wellbeing Ltd

Address

9 Clare Road

Halifax

West Yorkshire

HX1 2HX

Employer's website

https://northpoint.org.uk (Opens in a new tab)