Procare Community Services

Community Services Personal Assistant

The closing date is 14 December 2025

Job summary

Are you an organised, proactive and confident administrator looking for a role where you can truly make a difference? Procare Adult Community Nursing (PACN) is seeking a highly motivated Community Services Personal Assistant (PA) to provide exceptional administrative and secretarial support to our leadership team.

This is a varied and rewarding role at the heart of our community nursing service. You will be a key point of contact for staff, patients, external partners and senior leaders--helping to ensure the smooth running of services that directly support patient care across the community.

We are looking for someone who:

o Has strong administrative or PA experienceo Is confident managing competing priorities and working with minimal supervisiono Communicates clearly, professionally and with warmtho Is highly organised with excellent attention to detailo Is comfortable handling confidential and sensitive informationo Is proficient with Microsoft Office and confident learning new systemso Enjoys supporting others and contributing to high-quality patient-focused services

Main duties of the job

As the PA to the Head and Deputy Head of Nursing, as well as the wider Senior Leadership Team, you will:

o Provide high-quality administrative and secretarial support across PACNo Manage complex diaries and inboxeso Handle sensitive and confidential information with professionalismo Coordinate, minute and organise a wide range of meetings and eventso Prepare reports, presentations, agendas and correspondenceo Support recruitment, induction and staff onboardingo Maintain efficient digital filing systems and contribute to paper-free workingo Liaise with internal teams and external organisations, acting as a professional and welcoming first point of contacto Assist with the administration of complaints, compliments and audit datao Manage travel arrangements, room bookings and service-wide communicationso Oversee equipment, maintenance requests and office supplieso Process invoices, expenses and payroll-related information

Procare Community Services are not a UKVI sponsoring organisation, so all candidates are required to have their own independent right to workPlease see the attached Job Description and Person Specification to understand more about the opportunity this role presents you.

About us

The Procare Chief Operating Officer is a Nurse by background, who has a real passion for all aspects of Community working. Our board is clinically led with a Director of Nursing and GPs who have vast community experience, ensuring that Procare has the expertise and knowledge base needed to develop sustainable integrated services.

With a strong emphasis on high-quality care, patient safety, and a positive patient and carer experience as the core of our strategy, our goal is to ensure excellent care for our local community. We aim to achieve this by creating a supportive and highly skilled workforce, making Procare a great place to work.

We are an innovative, ambitious, friendly, and supportive local team. We take pride in our clinically led and flat management structure, which ensures transparent leadership from all directors. We are in search of an individual with the requisite skills and attributes, someone who is pragmatic and solution-focused, and who desires to be a part of our local Community Nursing Services.

Details

Date posted

28 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year Pro Rata Per Annum inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

067-RD-PACN

Job locations

Milford Hospital

Tuesley Lane

Milford

GU7 1UG


Job description

Job responsibilities

This is an excellent opportunity for someone with initiative, common sense and the ability to work independently in a fast-paced environment. Youll interact with staff at all levels across the organisation, as well as system partners, requiring strong communication skills and a positive, flexible approach.

Experience in healthcare, the NHS or a similarly complex environment is desirable but not essential.

With high quality care, patient safety and a positive patient and carer experience at the centre of our strategy, our aim is to ensure high quality care for our local community, through being a great place to work with a highly skilled and competent workforce.

We are an innovative, ambitious, friendly, and supportive local team and pride ourselves in a clinically led and flat management structure that ensures good visibility of all directors. We are seeking someone with all the right skills and attributes, who is pragmatic, and solution focused and wants be part of our local revolution in Community Nursing Services.

Job description

Job responsibilities

This is an excellent opportunity for someone with initiative, common sense and the ability to work independently in a fast-paced environment. Youll interact with staff at all levels across the organisation, as well as system partners, requiring strong communication skills and a positive, flexible approach.

Experience in healthcare, the NHS or a similarly complex environment is desirable but not essential.

With high quality care, patient safety and a positive patient and carer experience at the centre of our strategy, our aim is to ensure high quality care for our local community, through being a great place to work with a highly skilled and competent workforce.

We are an innovative, ambitious, friendly, and supportive local team and pride ourselves in a clinically led and flat management structure that ensures good visibility of all directors. We are seeking someone with all the right skills and attributes, who is pragmatic, and solution focused and wants be part of our local revolution in Community Nursing Services.

Person Specification

Qualifications

Essential

  • A levels and/or secretarial qualifications and/or NVQ Level 3 or equivalent.
  • Ability to audio type.

Knowledge, Skills and Experience

Essential

  • Strong organisational skills: ability to work to deadlines, prioritise tasks, manage own workload.
  • Good working knowledge of office administrative and secretarial practice and systems, including diary management and use of email.
  • Advanced word processing and desktop publishing skills
  • Able to use Microsoft packages to set up documents and spreadsheets and extract information.
  • Previous experience of administrative, clerical work and secretarial work.
  • Knowledge of basic financial practices and systems
  • Knowledge of contract & service level agreements.
  • Experience of using Patient Administration Systems.
Person Specification

Qualifications

Essential

  • A levels and/or secretarial qualifications and/or NVQ Level 3 or equivalent.
  • Ability to audio type.

Knowledge, Skills and Experience

Essential

  • Strong organisational skills: ability to work to deadlines, prioritise tasks, manage own workload.
  • Good working knowledge of office administrative and secretarial practice and systems, including diary management and use of email.
  • Advanced word processing and desktop publishing skills
  • Able to use Microsoft packages to set up documents and spreadsheets and extract information.
  • Previous experience of administrative, clerical work and secretarial work.
  • Knowledge of basic financial practices and systems
  • Knowledge of contract & service level agreements.
  • Experience of using Patient Administration Systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Procare Community Services

Address

Milford Hospital

Tuesley Lane

Milford

GU7 1UG


Employer's website

https://www.procarehealth.co.uk (Opens in a new tab)

Employer details

Employer name

Procare Community Services

Address

Milford Hospital

Tuesley Lane

Milford

GU7 1UG


Employer's website

https://www.procarehealth.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Nursing

Ailsa Horsburgh

a.horsburgh@nhs.net

Details

Date posted

28 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year Pro Rata Per Annum inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

067-RD-PACN

Job locations

Milford Hospital

Tuesley Lane

Milford

GU7 1UG


Supporting documents

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