Job summary
Job summary
STHC are looking for a highly
motivated and skilled medical secretary to join our friendly team at Albert
Road Surgery. The post is for 24 hours per week, days/times to be agreed with
the successful candidate.
The
secretary will support the practice clinical team by carrying out a range of
secretarial services as outlined in the job description. The secretary will
support the clinical and administrative team in delivering a polite and
professional service to the patient population.
Main duties of the job
Actioning
all incoming correspondence, emails and mail in a timely manner
Accurately
clinically coding data on the clinical system into the patient record
Identifying
relevant clinical information documented in patient correspondence, coding
appropriately and completing any detailed action
Inputting
and extracting data as required to support practice reports
Creating
referral letters and processing referrals
Filing
and storing records as required
Photocopying
documentation as required
Scanning
patient related documentation and attaching scanned documents to patients
healthcare records
Inputting
data into patients healthcare records as necessary
Answering
incoming telephone calls, transferring calls or dealing with the callers
request appropriately
Carrying
out system searches as requested
Maintaining
a clean, tidy, effective working area at all times
Supporting
all clinical staff with general administrative tasks as requested
Support
all clinical staff with general tasks as requested
Undertake
all mandatory training and induction programmes
Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
See attached document for more details
Contribute
to public health campaigns (e.g., flu clinics) through advice or direct care
About us
Who are STHC?
We are a GP Federation and
valued system partner, set up to bring together South Tyneside General
Practices to work collaboratively in delivering services at scale across the
borough of South Tyneside.
STHC manages two general
practices, one in the beautiful coastal village of Whitburn and another, a
developing training practice in central Jarrow, with a combined list size circa
8,500.
Job description
Job responsibilities
The following are
the core responsibilities of the Medical secretary. There may be, on occasion,
a requirement to carry out other tasks; this will be dependent on factors such
as workload and staffing levels.
Actioning
all incoming correspondence, emails and mail in a timely manner
Accurately
clinically coding data on the clinical system into the patient record
Identifying
relevant clinical information documented in patient correspondence, coding
appropriately and completing any detailed action
Inputting
and extracting data as required to support practice reports
Creating
referral letters and processing referrals
Filing
and storing records as required
Photocopying
documentation as required
Scanning
patient related documentation and attaching scanned documents to patients
healthcare records
Inputting
data into patients healthcare records as necessary
Answering
incoming telephone calls, transferring calls or dealing with the callers
request appropriately
Carrying
out system searches as requested
Maintaining
a clean, tidy, effective working area at all times
Supporting
all clinical staff with general administrative tasks as requested
Support
all clinical staff with general tasks as requested
Undertake
all mandatory training and induction programmes
Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
Contribute
to public health campaigns e.g., flu clinics through advice or direct care
In addition to
the primary responsibilities, the secretary may be requested to:
Participate in practice audit as
directed by the audit lead
Support
administrative staff, providing cover during staff absences
Scan
patient related documentation and attach scanned documents to patients
healthcare records
Complete
opening and closing procedures in accordance with the duty rota
As
required, support in the process of repeat prescriptions, ensuring that they
are processed accurately and efficiently
Order
and monitor stationery supplies
This Job
Description provides a guide to the duties and responsibilities of the post and
is not an exhaustive list. The post
holder may be asked to undertake any other relevant duties appropriate to the
post. The Job Description may be amended
over time, in consultation with the post holder to meet the needs of the
service.
Please see attached document for more details
Job description
Job responsibilities
The following are
the core responsibilities of the Medical secretary. There may be, on occasion,
a requirement to carry out other tasks; this will be dependent on factors such
as workload and staffing levels.
Actioning
all incoming correspondence, emails and mail in a timely manner
Accurately
clinically coding data on the clinical system into the patient record
Identifying
relevant clinical information documented in patient correspondence, coding
appropriately and completing any detailed action
Inputting
and extracting data as required to support practice reports
Creating
referral letters and processing referrals
Filing
and storing records as required
Photocopying
documentation as required
Scanning
patient related documentation and attaching scanned documents to patients
healthcare records
Inputting
data into patients healthcare records as necessary
Answering
incoming telephone calls, transferring calls or dealing with the callers
request appropriately
Carrying
out system searches as requested
Maintaining
a clean, tidy, effective working area at all times
Supporting
all clinical staff with general administrative tasks as requested
Support
all clinical staff with general tasks as requested
Undertake
all mandatory training and induction programmes
Attend
a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
Contribute
to public health campaigns e.g., flu clinics through advice or direct care
In addition to
the primary responsibilities, the secretary may be requested to:
Participate in practice audit as
directed by the audit lead
Support
administrative staff, providing cover during staff absences
Scan
patient related documentation and attach scanned documents to patients
healthcare records
Complete
opening and closing procedures in accordance with the duty rota
As
required, support in the process of repeat prescriptions, ensuring that they
are processed accurately and efficiently
Order
and monitor stationery supplies
This Job
Description provides a guide to the duties and responsibilities of the post and
is not an exhaustive list. The post
holder may be asked to undertake any other relevant duties appropriate to the
post. The Job Description may be amended
over time, in consultation with the post holder to meet the needs of the
service.
Please see attached document for more details
Person Specification
Qualifications
Essential
- Educated to GCSE Mathematics & English (C or above) or equivalent
- Experience of working in a primary care environment
- Experience of working with the public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
Desirable
- Active correspondence management qualification/clinical coding qualification/medical terminology qualification
- Healthcare qualification (level 2) or working towards gaining equivalent level
- Customer Service qualification
Person Specification
Qualifications
Essential
- Educated to GCSE Mathematics & English (C or above) or equivalent
- Experience of working in a primary care environment
- Experience of working with the public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS/SystmOne/Vision user skills
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
Desirable
- Active correspondence management qualification/clinical coding qualification/medical terminology qualification
- Healthcare qualification (level 2) or working towards gaining equivalent level
- Customer Service qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
