Administrator - Luton Town Centre Practice
HUC
This job is now closed
Job summary
We are a well-established, GP surgery and Urgent Treatment Centre with over 12,000 registered patients who we put at the centre of everything we do it's essential that we provide a seamless service to our patients and that their experience is of the highest quality. We're passionate about what we do, and we have established a track record that shows that we are good at what we do.
As an Administrator you will assist and work alongside the Clinical team and practice management team to deliver care and meet the needs of the service users.
The Service opens Monday to Sunday, 08:00 to 20:00 and is supported by a corporate framework including HR, Finance and IT functions.
Main duties of the job
- Handling internal and external enquirers from all sources, in person, by telephone, email or post.
- Process and filing letters into patients medical records and coding them to a clinical system.
- Make effective use of the IT system by ensuring the consistent and accurate entering of data.
- Promote effective communication and relationships within the team and work collaboratively to achieve the objectives of the service contract and aspirations of the team.
- Support practice campaigns as and when necessary.
- Help with patient queries and handler overflow calls during busy periods.
About us
We are an equal-opportunity employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status.
Date posted
25 July 2024
Pay scheme
Other
Salary
£11.44 an hour na
Contract
Permanent
Working pattern
Full-time
Reference number
4265-
Job locations
Luton Town Centre Practice
14-16 Chapel Street
Luton
LU1 2SE
Employer details
Employer name
HUC
Address
Luton Town Centre Practice
14-16 Chapel Street
Luton
LU1 2SE
Employer's website
https://hucweb.co.uk/ (Opens in a new tab)