Administrative Assistant

HUC

This job is now closed

Job summary

HUC (Incorporating Devon Doctors Group) has an exciting opportunity for an administrative assistant to join our friendly practice team and to be involved in delivering a new service. The Clocktower Surgery is a practice for people experiencing homelessness in Exeter and provides health outreach to various locations in Exeter.

Main duties of the job

Responding, using a helpful and problem-solving approach, to queries and requests from patients, staff and support workers.

Issuing and printing prescriptions for signing and arranging for their collection.

Managing the recall system for people in substance misuse treatment and arranging appointments and reminders.

Liaising with recovery workers, support workers and other services about patient care and appointments.

About us

The post holder will work for The Clock Tower Surgery, which provides primary care services to people that are experiencing homelessness in Exeter.

Date posted

24 August 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Fixed term

Duration

11 months

Working pattern

Part-time

Reference number

B0168-23-0148

Job locations

Clock Tower Surgery

Wat Tyler House, 3 King William Street

Exeter

EX4 6PD

Job description

Job responsibilities

TITLE - ADMINISTRATIVE ASSISTANT

SALARY - £10.42 PH

LOCATION - CLOCK TOWER SURGERY AND OUTREACH LOCATIONS IN EXETER

This post involves supporting the STAR project which is a new multi-agency team delivering care to rough sleepers with substance misuse problems with the aim of improving access into substance misuse treatment and improving health. The role involves providing administrative support to the clinicians in managing substance misuse; training will be provided. The postholder will manage queries from patients, support workers and professionals and act as a problem-solver. The role will also involve providing, as needed, reception and general administrative duties for the Clocktower Surgery.

The successful candidate will be enthusiastic and able to work independently and seek solutions to problems. They would have experience in administrative work ideally within a healthcare setting. We are a friendly, hardworking, innovative team who are committed to helping people experiencing homelessness. and enjoy working together. We take pride in delivering high quality & compassionate care and advocating for our patients. It is important to find the right person who shares our ethos and approach of putting patients first.

Closing date: 21st September 2023

Job description

Job responsibilities

TITLE - ADMINISTRATIVE ASSISTANT

SALARY - £10.42 PH

LOCATION - CLOCK TOWER SURGERY AND OUTREACH LOCATIONS IN EXETER

Closing date: 21st September 2023

Person Specification

Experience

Essential

Knowledge of confidentiality and information security issues. Previous administrative work in a health or social care setting. Experience in working unsupervised. Experience in working in stressful situations. Experience in collaborative team-working. Use of Windows based software and internet.

Desirable

Knowledge of issues around addiction, complex mental health and homelessness. Use of SystmOne clinical system. Use of HALO clinical system. Experience of working with vulnerable people.

Person Specification

Experience

Essential

Knowledge of confidentiality and information security issues. Previous administrative work in a health or social care setting. Experience in working unsupervised. Experience in working in stressful situations. Experience in collaborative team-working. Use of Windows based software and internet.

Desirable

Knowledge of issues around addiction, complex mental health and homelessness. Use of SystmOne clinical system. Use of HALO clinical system. Experience of working with vulnerable people.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.