Job responsibilities
The post holder will be required to:
Communications
& Relationships
Communicate and provide highly complex information
to a wide range of internal and external stakeholders.
Present highly complex information about projects, initiatives and services to
a wide range of stakeholders in a formal setting.
Commit to working and engaging
constructively with internal and external stakeholders on a range of
contentious issues.
Nurture key relationships and maintain networks internally and externally,
including national networks.
Support collaborative working across the ICS.
Assist with public relations and marketing activities.
Financial and
Physical Resources
Ensure all resources are managed efficiently
and effectively.
Staff
Management and leadership
Forge
positive working relationships, in order to support an effective matrix
approach to achieve joint objectives;
Policy and
Service Development
Interpret the local implementation of national policy for Health
and Care.
Analytical and
Judgement Skills
Use data and information to inform programme and project issues and
use local, regional, and national guidance and policy and local intelligence to
support decision making.
Interpret the problem or issue and use these skills to inform
decision making.
Undertake audits and evaluations as required and to embed a test
and learn approach in the deployment of projects.
Interrogate information and data in order to inform and develop
cases for change and business cases.
Planning and Organisational skills
Have expertise and experience of managing, planning and delivery
of a range of projects through a project management approach.
Plan for and deliver on key milestones and actions in a calm,
professional and logical way. This would
include contingencies and alternative actions required if milestones are not
achieved.
Contribute
to the strategic planning of Team projects, playing a key role in project
management and delivery within primary care to ensure role specific objectives
are met.
Identifying
interdependencies across projects/functions, potential impacts on wider
organisation, resource requirements and building in contingency and adjustments
as necessary .
Project management
Contribute
to performance improvement, taking a lead for identified areas where agreed.
Provide
coordination of and participate in relevant internal and external working
groups and provide project advice, expertise and support where requested.
Provide
relevant and timely specialist advice and guidance on own portfolio of
projects/function
Work
with internal and external stakeholders to investigate the causes of any
variance from target/plan and proactively contribute to the implementation of
solutions.
Support with the development of the project plans for transformation
initiatives, clearly outlining milestones, risks and outcome measures.
Ensure that project outputs are of high quality and produced on time and within
budget, in line with the requirements outlined in the programme/project plan.
Proactively monitor progress, issues and risks in projects for which the post
holder is lead, taking corrective and mitigating action where necessary.
GENERAL DUTIES AND RESPONSIBILITIES
Mobility
The post-holder is
contracted to work at any appropriate south east London ICB office, training
hub or primary care practice as necessary for the delivery of the functions of
this role.
Confidentiality
In the course of
your employment you will have access to confidential information relating to the
training hubs business, patients, the STP and its staff. You are required
to exercise due consideration in the way you use such information and should
not act in any way, which might be prejudicial to the organisations
interests. Information which may be included in the category which
requires extra consideration covers both access to the general business of the training
hub or ICB and information regarding individuals. If you are in any doubt
regarding the use of information in the pursuit of your duties you should seek
advice from your Line Manager before communicating such information to any
third party.
Confidential information should always
be treated according to the training hubs rules on confidentiality. Any
inappropriate disclosure may be subject to the training hubs disciplinary
procedures.
Information Governance
Training Hub staff
must keep up-to-date with the requirements of Information Governance and must
follow Training Hub policies and procedures to ensure that Training Hub
information is dealt with legally, securely, efficiently and effectively. Staff
must appropriately manage all of the Information they handle during the course
of their employment with the Training Hub, making the information available for
sharing in a controlled manner, subject to statutory requirements and the Training
Hub Information Governance Policy, and formal Information Sharing arrangements.
Raising Concerns
Staff may on occasion have genuine
concerns about healthcare matters and consequently the Training Hub endorses
the principle that these must be raised in a responsible and appropriate
manner, and if necessary using the training hubs Raising Concerns
(Whistleblowing) policy.
Records Management
As an employee of the Training Hub, you
have a legal responsibility for all records you work with e.g. patient records,
financial records, personal, administrative, etc that you gather or use as part
of your work within the Training Hub.
The records may be held in a variety of formats such as paper, electronic,
microfiche, audio and video tapes, etc.
You must consult your manager if you have any doubt as to the correct
management of the records with which you work.
Data Protection
The training hub is registered as a data
controller under the Data Protection Act 2018/General Data Protection
Regulations. All the personal information we hold, obtain, record, use and
share as an organisation is governed by this Act and Regulation. As an employee
of the training hub you have a legal responsibilityfor all personal
information you handle andmust not at any time use the personal data in a
way incompatible with the guidelines stipulated in this act. If you are
in any doubt regarding what you should or should not do in connection with the
Data Protection Act and the General Data Protection Regulations then you must
contact your Line Manager.
Health and Safety
Employees must be aware of the responsibility
placed on them under the Health and Safety at Work Act (1974) to maintain a
healthy and safe working environment for both staff and visitors. Employees
also have a duty to observe obligations under the Training Hubs Health and
Safety policies and to maintain awareness of safe practices and assessment of
risk in accordance with the Risk Management Strategy.
Infection
Control
Training
hub staff are responsible for protecting themselves and others against
infection risks. All staff regardless of whether clinical or not are expected
to comply with current infection control policies and procedures and to report
any problems with regard to this to their managers. All staff undertaking
patient care activities must attend infection control training and updates as
required by the training hub.
Financial Regulations
All staff are responsible for the security of
the property of the Training Hub, avoiding loss or damage of property, and
being economical and efficient in the use of resources. Staff should
conform to the requirements of the Standing Orders, Standing Financial
Instructions or other financial procedures including the Code of Conduct and
Accountability and the Fraud and Anti Bribery Policies.
Safeguarding Children & Vulnerable
Adults
All
employees are required to act in such a way that at all times safeguards the
health and wellbeing of children and vulnerable adults. Compliance with
mandatory and statutory training requirements is an essential requirement of
all employees.
Risk Management
Managers are responsible for
implementing and monitoring any identified and appropriate risk management
control measures within their designated area(s) and scope of responsibility. Responsibilities of staff with regard to risk
management are outlined more fully in the Risk Management Strategy. Staff
are responsible for ensuring that they are aware of those responsibilities.
Code of Conduct
The
Department of Healths Code of Conduct for NHS Managers has been adopted by the
Training hub for all Director-level and senior management posts. This
requires the post-holder to comply with the Code and for his/her actions to
demonstrate a commitment to the Code. In particular, the post-holder
must:-
make
the care and safety of patients his/her first concern and act quickly to
protect patients from risk;
respect
the public, patients, relatives, carers, NHS staff and partners in other
agencies;
be
honest and act with integrity;
accept
accountability for his/her own work, the performance of those he/she manages
and of his/her own organisation;
Demonstrate
his/her commitment to team working by co-operating with all his/her colleagues
in the NHS and in the wider community.
Use of new technology
The
Training Hub is making increased use of computer technology. The majority of
employees are expected to use automated
information systems in their work in order to improve quality and co-ordination
of services, to enable faster and more certain communication. Necessary
training will be provided. Compliance with the Data Protection Act 1988,
Information Governance and the relevant Computer Usage Policy is expected.
Civil
Contingencies Act 2004
All
staff will note the Organisations responsibilities under the Civil
Contingencies Act 2004, and NHS Major Incident Plans Guidance (DoH 1998 and
2004).
