Job summary
Bromley GP Alliance are looking for an HR Administrator to join the small but very busy HR team.
It is vital that the candidate has excellent communication skills, IT skills, and has the ability to pick up new systems and processes quickly.
This is the ideal opportunity either for an excellent administrator looking to move into HR or an experienced HR Administrator looking to expand their experience. As the HR Team is only small there will be the opportunity for you to get involved in many aspects of HR.
This is a full-time (37.5 hours per week), office based role for a fixed-term of six months.
Bromley GP Alliance reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Main duties of the job
The HR Administrator will be
the first point of contact for phone and email queries, responding in a
supportive and timely manner and escalating where necessary. The Administrator will understand
and manage the administration of a number of HR processes including DBS
checks, maternity reporting, uploading of absence management, leavers
processes and references. Additionally, they will provide
administrative support to a range of HR projects, looking for improvements
to our processes and procedures
About us
Bromley GP Alliance
(BGPA) is a network of 40 Bromley Practices which are working collaboratively
to enhance the health and wellbeing of Bromley residents, covering over 330,000
patients, nearly 100% of the Bromley population.
Organisational Values / Objectives
BGPA works strategically with practices, stakeholders and One
Bromley partners, to help secure the best services for the local population.
BGPA aims to improve the morale of general practice, by sharing expertise and
supporting its workforce.
BGPA will make a positive impact on medical services in Bromley, by
working closely with the CCG, local NHS trusts, local providers and patient
groups, to improve the delivery of healthcare to the local population. BGPA is already working with the Bromley Community
Education Provider Network (BETH) to improve the training of general practice
staff in the Bromley area.
Job description
Job responsibilities
Duties and Responsibilities
- Be
the first point of contact for phone and email queries, responding in a
supportive and timely manner and escalating where necessary
- Understand
and manage the administration of a number of HR processes including DBS
checks, maternity reporting, uploading of absence management, leavers
processes and references
- Provide
administrative support to a range of HR projects, looking for improvements
to our processes and procedures
- Arrange
meetings, panel hearings, job evaluation panels, booking venues, inviting
attendees and printing papers
- Provide
administrative support such as minute taking when required
- Update
and maintain staff records, both manually and electronically, including
using BrightHR
- Ensure
that all employees' personal files and relevant HR databases are
maintained according to audit/ legislative requirements.
- Taking
minutes at sensitive HR meetings
- Use
initiative and judgement at all times and know when it is appropriate to
raise issue to HR Advisors/ Senior HR Advisor.
- Manage
the On boarding and leavers processes
- Supporting
the payroll team with HR queries
- HR
system management and data base reporting
- Employee
relations admin
- Manage
HR communications and escalate where appropriate
- Manage
the support desk inbox; responding to queries as appropriate or escalating
where needed
- Ensures
the correct authorisation has been obtained for all pay requests in line
with operational procedures;
- Assist
in providing advice and guidance on standard HR policies and procedures,
terms and conditions of employment to managers and employees.
Job description
Job responsibilities
Duties and Responsibilities
- Be
the first point of contact for phone and email queries, responding in a
supportive and timely manner and escalating where necessary
- Understand
and manage the administration of a number of HR processes including DBS
checks, maternity reporting, uploading of absence management, leavers
processes and references
- Provide
administrative support to a range of HR projects, looking for improvements
to our processes and procedures
- Arrange
meetings, panel hearings, job evaluation panels, booking venues, inviting
attendees and printing papers
- Provide
administrative support such as minute taking when required
- Update
and maintain staff records, both manually and electronically, including
using BrightHR
- Ensure
that all employees' personal files and relevant HR databases are
maintained according to audit/ legislative requirements.
- Taking
minutes at sensitive HR meetings
- Use
initiative and judgement at all times and know when it is appropriate to
raise issue to HR Advisors/ Senior HR Advisor.
- Manage
the On boarding and leavers processes
- Supporting
the payroll team with HR queries
- HR
system management and data base reporting
- Employee
relations admin
- Manage
HR communications and escalate where appropriate
- Manage
the support desk inbox; responding to queries as appropriate or escalating
where needed
- Ensures
the correct authorisation has been obtained for all pay requests in line
with operational procedures;
- Assist
in providing advice and guidance on standard HR policies and procedures,
terms and conditions of employment to managers and employees.
Person Specification
Qualifications
Essential
- Educated to GCSE level (or equivalent) English and Maths.
Knowledge and Skills
Essential
- Ability to effectively plan and prioritise workload to ensure timescales are met.
- Strong attention to detail and ability to work consistently and accurately under pressure.
- Ability to work flexibly and manage tasks simultaneously.
- Approachable, professional manner with clear communication skills both verbal and written with the ability to deal with a range of enquires by phone, letter and email.
- Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems
- Strong attention to detail with experience of maintaining accurate employee records and documentation.
- Ability to develop strong working relationships
- Able to manage competing priorities
- Ability to take accurate minutes
Experience
Essential
- Ability to demonstrate experience in a similar administrative / business support role working at pace and with high volume.
Desirable
- Experience of collaborative working across disciplines
- Experience of working across organisational boundaries
- Experience of communication and stakeholder engagement
Person Specification
Qualifications
Essential
- Educated to GCSE level (or equivalent) English and Maths.
Knowledge and Skills
Essential
- Ability to effectively plan and prioritise workload to ensure timescales are met.
- Strong attention to detail and ability to work consistently and accurately under pressure.
- Ability to work flexibly and manage tasks simultaneously.
- Approachable, professional manner with clear communication skills both verbal and written with the ability to deal with a range of enquires by phone, letter and email.
- Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems
- Strong attention to detail with experience of maintaining accurate employee records and documentation.
- Ability to develop strong working relationships
- Able to manage competing priorities
- Ability to take accurate minutes
Experience
Essential
- Ability to demonstrate experience in a similar administrative / business support role working at pace and with high volume.
Desirable
- Experience of collaborative working across disciplines
- Experience of working across organisational boundaries
- Experience of communication and stakeholder engagement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
