Job summary
The salaried GP is responsible for providing medical
care and a range of services to our member practice population.
This will include, but is not limited to,
face-to-face consultations and telephone consultations, help with new projects/
potential contracts, administration and the education and training of
junior/trainee clinical staff depending on your agreed hours (remote/ flexible
etc...)
Some of the options available are listed below.
£ 100,000 pro rata for FIXED Out
of hours remote GP
£107,000- 110,000 (depending on experience) pro rata for FIXED out
of hours F2F GP onsite
£100,000 for fixed in hours GP mostly clinical pro-rata (some
leadership - 10 percent of time)
£98,437 pro rata for remote/ flexible work clinical/ audit/
econsult work
This
list is not exhaustive- please do discuss with us if you are interested in a
role that doesnt fit into these descriptions.
Main duties of the job
Clinical Delivery (90% or more of contracted hours)
Directly
help to deliver on SDHCs contractual requirements to provide clinical capacity.
This is currently predominantly reflected in the Extended Access Service but
the nature of our work is that we are asked to support new contracts and step
in to help our practices. Examples of this are: virtual wards, group
consultations, vaccinations, strep A service. This will be delivered through a
mixture of traditional methods such as telephone and face-to-face; and novel
methods such as video, online and group consultations. The balance will depend
on demand. You will be expected to:
o
Practise evidence-based medicine, in
line with national and locally agreed guidelines
o
Prescribe in line with local and
national guidelines
o
Refer patients to secondary/urgent
care and additional interventions as appropriate
o
Manage long-term conditions and
patients with complex problems as needed.
oPromote healthy living strategies and
give health and wellbeing advice, generally encouraging patients to follow a
healthy lifestyle especially if conducting group consultations.
o
Make autonomous clinical decisions
relating to patients health needs
About us
Our values are at the
heart of everything we do.
SDHC is a GP Federation
and as such, were a company rather than a GP practice, although our work
mainly involves delivering NHS contracts on behalf of our members and the ICB.
Our members/shareholders are our local 17 GP practices covering Eastbourne,
Hailsham and Seaford with a population of approximately 200,000 patients. Our
main purpose is to support GP practices in their task of providing patient care
by enabling them to provide and invest in sustainable services by reducing the
burden of their workload, maximising income opportunities and minimising their
risks and liabilities. We ultimately aim to improve patient experience and
outcomes in a sustainable way.
We encourage our staff to
take ownership and responsibility, to highlight concerns and feedback and to
make an active contribution to their individual success as well as that of
their team and the wider organisation. We operate a no-blame culture; by this
we mean that everyone is held accountable but in an environment where the focus
is on the learning that can be adopted and shared from instances where things
havent gone so well.
We offer a trust based
workplace where we appreciate that teams are often best placed to contribute to
building and improving working practices, while still having regard to our
business model and the needs of our direct customers - GP practices - so that
we can continue to make a difference to patients as the service users.
Job description
Job responsibilities
Communication
Provide professional telephone and written advice and
support to patients and their carers
To respond to queries from patients and staff in a
professional manner referring to the appropriate colleagues in accordance with
protocols and personal and professional boundaries.
Leadership
Accountable and responsible for own actions, working within
professional and personal boundaries and competencies
Contributes to the continual improvement of SDHC services, sharing
best practice and speaking up when things go wrong
Provide leadership within your team
(including but not limited to participation in buddying/ mentoring of new
colleagues, raising tensions in respectful and courteous manners, attendance
and contribution to team meetings and discussions)
Support team members to deliver
excellent service through a program of peer review and direct observation of
practice.
Working Relationships
Work collaboratively with members of the SDHC team, attending and
participating in team/clinical/SDHC meetings as required
Liaise with other SDHC teams to ensure patients receive the best
and most appropriate care for their specific needs.
Patient & Public Involvement
Optimise patient well-being to enable
them to do the things that matter to them
Engage
with patients, internal and external stakeholders as required
Engage
with users of the service to understand peoples experience of the service and
to measure levels of satisfaction
Ensure the patient voice is heard and acted on appropriately.
Particular attention will be paid to how we ensure the care we provide is safe,
effective, caring, and responsive.
Contribute to responding to complaints as appropriate, according
to the SDHC complaints policy
Participate in patient engagement activities relating to service
developments / feedback as required.
Risk Management
Promote a culture where the sharing of learning events and deep
learning that comes from them is positive and the norm
Contribute to a learning event register which is maintained and
required actions are completed within agreed timescales
Highlight issues and risks within the services
Contribute to the development and maintenance of the risk
register, providing updates on mitigating actions as required within requested
timescale.
Audit
Participate
in audit activities to optimise patient safety and the use of resource,
undertaking audit in accordance with the service audit plan
Make recommendations based on the
outcomes of audit and shared learning activities
You will ensure audits evidence SDHCs ability to provide Safe,
Effective, Caring, Responsive, and Well-Led services (the CQC KLOEs).
Information and IT
Data that helps us understand our services, our practices and our
patients is important to SDHC. You will help ensure we capture and analyse
important data that helps drive continuous service improvement
Analyse, interpret and present
prescribing information at practice and population level to support effective
decision making and change in evidence based clinical practice
Update electronic patient medication records in line
with incoming clinical correspondence
To maintain full and complete records of all patient contacts
using appropriate clinical templates and coding
To develop and utilise agreed searches and templates to ensure
high quality consistent patient care and enable data collection and reporting
on pharmacy team activity
To collect and review qualitative data such as evidence of impact,
feedback, plaudits and complaints to improve individual and service improvement.
Collaborative Support
Work within a team who provide peer support to each other,
accessing support via local interprofessional training and supervision
arrangements as required
Provide training, supervision and peer support for team members as
required
Travel between named practices, SDHC
premises, extended access service hubs and meetings across the patch as
required
Work alongside other SDHC teams as required to ensure seamless
patient care
Work with internal and external stakeholders to help PCN and
practices achieve local and national targets.
Other Duties
You will be expected to
provide cover for other team members as appropriate to ensure an effective
service is always provided and to carry out any other duties as determined and
requested by the organisation. This job description is not a definitive or exhaustive
list of responsibilities but identifies the key responsibilities and tasks of
the post holder. The specific objectives of the post holder will be subject to
review as part of the individuals performance review/appraisal.
Job description
Job responsibilities
Communication
Provide professional telephone and written advice and
support to patients and their carers
To respond to queries from patients and staff in a
professional manner referring to the appropriate colleagues in accordance with
protocols and personal and professional boundaries.
Leadership
Accountable and responsible for own actions, working within
professional and personal boundaries and competencies
Contributes to the continual improvement of SDHC services, sharing
best practice and speaking up when things go wrong
Provide leadership within your team
(including but not limited to participation in buddying/ mentoring of new
colleagues, raising tensions in respectful and courteous manners, attendance
and contribution to team meetings and discussions)
Support team members to deliver
excellent service through a program of peer review and direct observation of
practice.
Working Relationships
Work collaboratively with members of the SDHC team, attending and
participating in team/clinical/SDHC meetings as required
Liaise with other SDHC teams to ensure patients receive the best
and most appropriate care for their specific needs.
Patient & Public Involvement
Optimise patient well-being to enable
them to do the things that matter to them
Engage
with patients, internal and external stakeholders as required
Engage
with users of the service to understand peoples experience of the service and
to measure levels of satisfaction
Ensure the patient voice is heard and acted on appropriately.
Particular attention will be paid to how we ensure the care we provide is safe,
effective, caring, and responsive.
Contribute to responding to complaints as appropriate, according
to the SDHC complaints policy
Participate in patient engagement activities relating to service
developments / feedback as required.
Risk Management
Promote a culture where the sharing of learning events and deep
learning that comes from them is positive and the norm
Contribute to a learning event register which is maintained and
required actions are completed within agreed timescales
Highlight issues and risks within the services
Contribute to the development and maintenance of the risk
register, providing updates on mitigating actions as required within requested
timescale.
Audit
Participate
in audit activities to optimise patient safety and the use of resource,
undertaking audit in accordance with the service audit plan
Make recommendations based on the
outcomes of audit and shared learning activities
You will ensure audits evidence SDHCs ability to provide Safe,
Effective, Caring, Responsive, and Well-Led services (the CQC KLOEs).
Information and IT
Data that helps us understand our services, our practices and our
patients is important to SDHC. You will help ensure we capture and analyse
important data that helps drive continuous service improvement
Analyse, interpret and present
prescribing information at practice and population level to support effective
decision making and change in evidence based clinical practice
Update electronic patient medication records in line
with incoming clinical correspondence
To maintain full and complete records of all patient contacts
using appropriate clinical templates and coding
To develop and utilise agreed searches and templates to ensure
high quality consistent patient care and enable data collection and reporting
on pharmacy team activity
To collect and review qualitative data such as evidence of impact,
feedback, plaudits and complaints to improve individual and service improvement.
Collaborative Support
Work within a team who provide peer support to each other,
accessing support via local interprofessional training and supervision
arrangements as required
Provide training, supervision and peer support for team members as
required
Travel between named practices, SDHC
premises, extended access service hubs and meetings across the patch as
required
Work alongside other SDHC teams as required to ensure seamless
patient care
Work with internal and external stakeholders to help PCN and
practices achieve local and national targets.
Other Duties
You will be expected to
provide cover for other team members as appropriate to ensure an effective
service is always provided and to carry out any other duties as determined and
requested by the organisation. This job description is not a definitive or exhaustive
list of responsibilities but identifies the key responsibilities and tasks of
the post holder. The specific objectives of the post holder will be subject to
review as part of the individuals performance review/appraisal.
Person Specification
Qualifications
Essential
- GMC Registered, not subject to suspension
- Qualified General Practitioner
- Currently on performers list
Experience
Essential
- Experience of prioritising work and meeting deadlines
- Understanding of office systems such as diary management, rota management, bring forward systems, computer filing systems
- Able to communicate effectively and professionally both face to face and on the telephone with people at all levels
- Demonstrated high standard of written and verbal communication
- skills
- Demonstrating persistence in finding ways to overcome obstacles
- Able to deal with patients in a professional and compassionate manner
Desirable
- Can demonstrate understanding of Information Governance, Patient Confidentiality and Data Protection requirements
- Able to anticipate barriers and issues and take action to mitigate risks
- Previous experience of working in a primary care setting
- Experience of using electronic systems/databases to ensure efficient management of processes
- Knowledge and understanding of the NHS and the challenges facing Primary Care
Skills
Essential
- High level of competence in Microsoft Office packages (Outlook, Word, Excel, and PowerPoint as a minimum)
- Excellent communication skills (written and verbal)
- Highly organised and able to work on own initiative, in line with agreed parameters / procedures
- Able to resolve conflicting diary appointments and schedules
- Time management and prioritisation skills
Desirable
- Analytical and problem-solving skills
Other Requirements
Essential
- Must be able to drive, have access to a vehicle to use for work and have business use included on your vehicle insurance
- Proven record of good timekeeping and attendance
- Able to show understanding of issues relating to
- equal opportunities
- Your working pattern will be discussed and agreed with you
Person Specification
Qualifications
Essential
- GMC Registered, not subject to suspension
- Qualified General Practitioner
- Currently on performers list
Experience
Essential
- Experience of prioritising work and meeting deadlines
- Understanding of office systems such as diary management, rota management, bring forward systems, computer filing systems
- Able to communicate effectively and professionally both face to face and on the telephone with people at all levels
- Demonstrated high standard of written and verbal communication
- skills
- Demonstrating persistence in finding ways to overcome obstacles
- Able to deal with patients in a professional and compassionate manner
Desirable
- Can demonstrate understanding of Information Governance, Patient Confidentiality and Data Protection requirements
- Able to anticipate barriers and issues and take action to mitigate risks
- Previous experience of working in a primary care setting
- Experience of using electronic systems/databases to ensure efficient management of processes
- Knowledge and understanding of the NHS and the challenges facing Primary Care
Skills
Essential
- High level of competence in Microsoft Office packages (Outlook, Word, Excel, and PowerPoint as a minimum)
- Excellent communication skills (written and verbal)
- Highly organised and able to work on own initiative, in line with agreed parameters / procedures
- Able to resolve conflicting diary appointments and schedules
- Time management and prioritisation skills
Desirable
- Analytical and problem-solving skills
Other Requirements
Essential
- Must be able to drive, have access to a vehicle to use for work and have business use included on your vehicle insurance
- Proven record of good timekeeping and attendance
- Able to show understanding of issues relating to
- equal opportunities
- Your working pattern will be discussed and agreed with you
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
