HR, Payroll & Recruitment Team Leader

Job responsibilities

Job Purpose

To oversee all aspects of HR administration, payroll processing and recruitment, ensuring adherence to relevant laws and regulations.

Key Relationships

Direct Reports Payroll Accountant (0.8FTE), People Team Coordinators x 2

Potential and existing employees across the Hospice

People Team

Volunteer Resources Team

Recruiting Managers

Payroll

Oversee the end-to-end payroll process, including accurate calculation of salaries and deductions in compliance with relevant laws and regulations and act as a backup for the preparation and processing of the monthly payroll.

Ensure compliance with relevant tax regulations and company policies in all payroll activities.

Collaborate with the finance team to reconcile payroll and maintain accurate records.

Address and resolve any payroll discrepancies or issues that arise.

HR Administration

Oversee HR administration including managing the onboarding and offboarding processes.

Maintain and develop existing transactional processes and practices across the function to deliver a customer-focused administration services as part of the wider people team to meet the hospice needs.

Provide expert guidance to employees and management on HR related matters, including policies and procedures. Maintain the integrity and quality of HR data ensuring accurate entry of data into HR systems at all times. Adhere to audit and compliance activity as required and lead on quality checks, reporting on the results.

Regularly quality check HR shared inbox response handling to ensure high standards of customer services are met and maintained, identifying areas of improvements.

HR / Payroll Coordinator Oct 2023

Recruitment

Ownership of the end to end high quality recruitment and selection process

Advise on right to work procedures and give guidance to staff and recruiting managers regarding the legislation covering this.

Collaborate with department heads to develop and update job descriptions, ensuring accuracy and consistency.

Ensure recruitment content on the website is up-to-date and engaging, promoting the benefits of working for the Hospice

Ensure the Hospices recruitment policy is up to date and all recruitment activity is in line whilst increasing the diversity of the candidate pool in line with our strategy,

Identify and implement a strategy to attract under-represented groups.

Working with the HR Administrators and recruiting managers, ensure all candidates are treated fairly and equitably, enjoy a high standard candidate experience and are fully supported through all aspects of their recruitment and pre-employment journey, in line with the Hospice EDI Policy and with the Equalities Act 2010, ensuring compliance with legislation at all stages.

Develop relationships with key external contacts including ATS supplier, recruitment agencies, apprenticeship suppliers, universities, etc

Compliance and Reporting

Stay updated on relevant UK laws and regulations, ensuring the hospices HR, payroll and recruitment practices are in compliance.

Prepare and submit required reports.

Contribute to the development and implementation of policies that promote compliance and mitigate risks.

Team Leadership

Lead, mentor, and develop the team, fostering a culture of growth, collaboration, and excellence.

Delegate tasks and responsibilities effectively while maintaining a high standard of work

Personal Attributes

Essential

• Proactive and enthusiastic
• Confidential manner
• Empathy with aims, objectives and values of the hospice
• Innovative with a continuous improvement focus
• Willingness and ownership over own CPD

Experience

Essential

• Full end-to-end payroll experience in a complex organisation
• Thorough and current knowledge of payroll related issues
• Experience with handling tasks that are time bound and / or confidential
• Experience of maintaining and managing computerised and / or paper-based data and information and keeping accurate records
• Experience in working with HR & Payroll Systems
• Recruitment knowledge
• Team management/leadership

Qualifications

Essential

• Good literacy and numeracy skills (evidenced by Maths and English GCSE)

Desirable

• CIPD Level 3 or studying towards
• CIPP

Skills

Essential

• Excellent IT Skills, confident in working with all MS Office applications and able to learn new IT systems quickly.
• Excellent communication skills and ability to understand and relay information effectively
• Well organised and able to plan work and prioritise workload
• Excellent attention to detail and discrete nature
• Good customer service skills, used to putting the customer at the heart of what they do
• Good Team player
• Ability to work under pressure and take on responsibility.
• Able to articulate complicated information to non-Payroll experts
• Good numeracy skills