Urgent Care Advanced Nurse Practitioner

Job responsibilities

JOB PURPOSE

The Advanced Nurse Practitioner role for the Urgent Care service is one that is focused on the delivery of high quality patient centric care within the Barrow Together PCN.

This is a new service for Barrow Together PCN, operated on their behalf by Morecambe Bay Primary Care Collaborative GP Federation. The role will be clinical and patient facing, based in one of the brand new clinical rooms at our newly refurbished Urgent Care centre.

An ANP will assess, diagnose, treat, and manage patients presenting with a wide range of urgent and acute needs. They will work alongside GPs and the multidisciplinary team, ensuring patients receive timely care, advice, and safe onward referral.

Key Duties and Responsibilities

Clinical practice

• Assess and triage urgent care patients, including same day and provide treatment if appropriate or make the necessary referrals

• Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis and identify red flags.

• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly.

• You will be responsible for diagnosing and treating patients presenting with minor illnesses, or attending with a new medical complaint, as well as seeing and advising patients regarding continuing medical needs. You will be able to work independently; however, clinical support will always be available.

• Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs.

• Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition as appropriate.

• Diagnose and manage both acute and chronic conditions, integrating both drug and non-drug-based treatment methods into a management plan.

• Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.

• Work with patients in order to support compliance with and adherence to prescribed treatments. Provide information and advice on prescribed or over the counter medication on medication regimens, side effects and interactions.

• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

• To have an awareness of the occupational health implications that both physical and psychological problems can have on an individual's ability to fulfil their role. A desirable skill and experience for this aspect of the job would therefore be knowledge or experience working in the field of occupational health, although training will be given.

• Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self care.

• Undertake minor surgery as appropriate to competence.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

• Communicate with and support patients who are receiving bad news.

• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

• Anticipate barriers to communication and take action to improve communication.

• Maintain effective communication within the practice environment and with external stakeholders

• Act as an advocate for patients and colleagues.

• Ensure awareness of sources of support and guidance, eg PALS and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Delivering a quality service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC.

• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

• Deliver care according to NSF, NICE guidelines and evidence-based care.

• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.

• Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.

• Evaluate patients' response to health care provision and the effectiveness of care.

• Support and participate in shared learning across the practice and wider organisation.

• Use a structured framework, eg root-cause analysis to manage, review and identify learning from patient complaints, clinical incidents and near-miss events.

• Assess the impact of policy implementation on care delivery.

• Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.

• Have skills and knowledge regarding domestic violence, vulnerable adults, substance abuse and addictive behaviour.

• Use complex decision making

Leadership personal and people development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.

• Support staff development in order to maximise potential.

• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.

• Encourage others to make realistic self assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and or users of services.

• Critically evaluate and review innovations and developments that are relevant to the area of work.

• Enlist support and influence stakeholders and decision-makers in order to bring about new developments in the provision of services.

• Take a lead role in planning and implementing changes within the area of care and responsibility.

• Contribute to the development of local guidelines, protocols and standards.

• Maintain effective communication with those responsible for the overall commissioning and procurement process.

• Maintain active involvement in the planning and processes of practice-based commissioning or similar initiatives.

• Market the role of the nurse practitioner in general practice

Team working

• Understand own role and scope and identify how this may develop over time.

• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

• Create clear referral mechanisms to meet patient need.

• Prioritise own workload and ensure effective time-management strategies are utilised.

• Work effectively with others to clearly define values, direction and policies impacting upon care delivery.

• Discuss, highlight and work with the team to create opportunities to improve patient care.

• Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team.

• Agree plans and outcomes by which to measure success.

Management of risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

• Apply infection control measures within the practice according to local and national guidelines.

• Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

• Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

Managing information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information.

• Review and process data using accurate clinical codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.

• Manage information searches using the internet and local library databases.

• Understand responsibility of self and others to the practice and primary care trust regarding the Freedom and Information Act.

Learning and development

• Undertake mentorship for more junior staff, assessing competence against set standards.

• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

• Assess own learning needs and undertake learning as appropriate.

• Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Knowledge & Skills

Essential

• Clinical leadership skills
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Teaching and mentorship in a clinical setting
• Resource management

Desirable

• EMIS Web
• Knowledge of public health issues
• Able to identify determinants on health in the area

Experience

Essential

• Working autonomously in an advanced nursing role
• Audit
• Research
• Nurse prescribing

Desirable

• Working with community development initiatives
• Health needs assessment
• Experience of working within General Practice
• Experience of case management
• Nurse led triage

Qualifications

Essential

• Registered first level nurse MSc or equivalent
• Hold a recognised ANP qualification at master's level
• Mentor/teaching qualification
• Clinical supervision training
• Independent prescribing qualification

Desirable

• Long term conditions qualification

Disclosure and Barring Service Check

Essential

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Personal

Essential

• Advanced clinical practice skills
• Management of patients with long term condition
• Management of patients with complex needs including
• Learning Disabilities Care Planning.
• Clinical examination skills
• Accountability of own role and other roles in a nurse-led
• Service
• Local and national health policy Wider health economy
• Clinical governance issues in primary care
• Working autonomously in an advanced nursing role
• Audit
• Research

Desirable

• Nurse prescribing
• Working with community development initiatives
• Health needs assessment
• Experience of working within General Practice
• Experience of case management
• Nurse led triage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).