Job summary
Be responsible for operational management of the Community Diagnostic Centre spoke sites, a flagship NHS investment programme.
Why Might You Be Interested?
Fresh Perspectives: Embrace the latest diagnostic equipment. Offer modern healthcare, with traditional values.
Purposeful Work: Experience the daily reward of helping your local community. Play your part in local peoples diagnostic journey towards their needed treatment.
Genuine Team Spirit: Team up with dedicated colleagues, attending to patients referred directly from our member GP practices and Hospital colleagues.
Main duties of the job
Operational Duties:
Oversee day-to-day operations, ensuring services are delivered effectively and efficiently.
Implement and maintain efficient systems for appointment bookings, patient communications, and feedback mechanisms, via the administration team.
Work closely with clinical leads to deliver safe, effective and caring services.
Participate in the on-call rota
Possible requirement for project work within the role.
About us
Be Part of Something Truly Special in Morecambe Bay
Morecambe Bay Primary Care Collaborative is not just any NHS service provider. Rooted in a genuine care for our local community, we operate on a "not-for-profit" basis, tirelessly committed to the well-being of every patient in Morecambe Bay.
What's Happening?
We have unveiled the first of our new Community Diagnostic Centres. First up is our spoke site in Heysham, with Barrow soon to follow next year. As part of the NHS's flagship Community Diagnostic Centre programme, we're proud to collaborate with the University Hospitals of Morecambe Bay Trust to directly benefit our local community.
Envision this: state-of-the-art, user-friendly equipment, perfectly tailored rooms, hassle-free appointments, and the unwavering promise of making a tangible difference for patients awaiting diagnostic tests.
It's worth noting that MBPCC also manages the Primary Care Training Hub for our region. Education and development is what we do if you want to expand your skills we can support you to grow.
Job description
Job responsibilities
Job Description:
Post:Service Manager
Accountable to: Chief Operating Officer
Reports to: Chief Operating Officer
Salary: Band 7 equivalent
Hours: 37.5 (Full Time)
Base: Morecambe Bay Primary Care Collaborative, Community Diagnostic Centres (Heysham/Barrow)
Job Purpose:
Key Duties & Responsibilities:
Operational Duties:
Oversee day-to-day operations, ensuring services are delivered effectively and efficiently.
Implement and maintain efficient systems for appointment bookings, patient communications, and feedback mechanisms, via the administration team.
Work closely with clinical leads to deliver safe, effective and caring services.
Participate in the on-call rota
Possible requirement for project work within the role.
Stakeholder Collaboration:
Maintain strong relationships with the University Hospital Morecambe Bay Trust, GP practices, and other stakeholders, including regional and national CDC leads.
Act as a primary point of contact for operational matters with partner institutions.
Resource Management:
Efficiently allocate and manage resources, including staff and equipment.
Monitor the operational budget, coordinating with the finance department to ensure adherence.
Team Leadership:
Lead and guide the Diagnostic Centres team, fostering a collaborative and efficient work environment.
Manage recruitment, training, and professional development of the team.
Quality and Compliance:
Site Travel:
Regularly travel between the Heysham and Barrow sites to ensure alignment in service quality and operational procedures, and to maintain manager visibility, alongside Directors and senior leaders within MBPCC.
This job description is neither definitive nor exhaustive and may be reviewed in the light of changing circumstances at a personal or organisational level. Any changes will be made in consultation with the post holder through the appraisal and review process.
Job description
Job responsibilities
Job Description:
Post:Service Manager
Accountable to: Chief Operating Officer
Reports to: Chief Operating Officer
Salary: Band 7 equivalent
Hours: 37.5 (Full Time)
Base: Morecambe Bay Primary Care Collaborative, Community Diagnostic Centres (Heysham/Barrow)
Job Purpose:
Key Duties & Responsibilities:
Operational Duties:
Oversee day-to-day operations, ensuring services are delivered effectively and efficiently.
Implement and maintain efficient systems for appointment bookings, patient communications, and feedback mechanisms, via the administration team.
Work closely with clinical leads to deliver safe, effective and caring services.
Participate in the on-call rota
Possible requirement for project work within the role.
Stakeholder Collaboration:
Maintain strong relationships with the University Hospital Morecambe Bay Trust, GP practices, and other stakeholders, including regional and national CDC leads.
Act as a primary point of contact for operational matters with partner institutions.
Resource Management:
Efficiently allocate and manage resources, including staff and equipment.
Monitor the operational budget, coordinating with the finance department to ensure adherence.
Team Leadership:
Lead and guide the Diagnostic Centres team, fostering a collaborative and efficient work environment.
Manage recruitment, training, and professional development of the team.
Quality and Compliance:
Site Travel:
Regularly travel between the Heysham and Barrow sites to ensure alignment in service quality and operational procedures, and to maintain manager visibility, alongside Directors and senior leaders within MBPCC.
This job description is neither definitive nor exhaustive and may be reviewed in the light of changing circumstances at a personal or organisational level. Any changes will be made in consultation with the post holder through the appraisal and review process.
Person Specification
Experience
Essential
- Demonstrated experience in project mobilisation and operational management within a healthcare setting.
- Familiarity with NHS standards and practices.
- Strong organizational, leadership, and decision-making skills.
- Ability to collaborate effectively with diverse teams and stakeholders.
Personal Attributes
Essential
- Personal Attributes:
- Genuine commitment to patient care and operational excellence.
- Capable of understanding and executing previously set strategic visions.
- Strong communication and interpersonal skills, with an ability to build and maintain professional relationships.
- Resilience and adaptability in dynamic environments.
Qualifications
Essential
- Degree in Healthcare Management, Business Administration, or a related field, or equivalent experience in a similar role.
Person Specification
Experience
Essential
- Demonstrated experience in project mobilisation and operational management within a healthcare setting.
- Familiarity with NHS standards and practices.
- Strong organizational, leadership, and decision-making skills.
- Ability to collaborate effectively with diverse teams and stakeholders.
Personal Attributes
Essential
- Personal Attributes:
- Genuine commitment to patient care and operational excellence.
- Capable of understanding and executing previously set strategic visions.
- Strong communication and interpersonal skills, with an ability to build and maintain professional relationships.
- Resilience and adaptability in dynamic environments.
Qualifications
Essential
- Degree in Healthcare Management, Business Administration, or a related field, or equivalent experience in a similar role.
Employer details
Employer name
Morecambe Bay Primary Care Collaborative
Address
Heysham Primary Care Centre
Middleton Way
Heysham
Morecambe
Lancashire
LA3 2LE
Employer's website
https://mbpcc.co.uk/ (Opens in a new tab)
