Malvern Town PCN Care Coordinator Prescription Clerk
The closing date is 01 July 2025
Job summary
The care coordinator will be part of the Malvern Town Primary Care Network (PCN). The role will involve coordinating with the work of Healthcare Professionals and non-clinical staff involved in the care of patients. The post holder will contribute to tackling inequalities in Health and Social Care including supporting the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation plus reducing medicines waste and maximising patient outcomes. The Care Coordinator Prescription Clerk will work to support patients medication management in care homes plus patients who are assessed to require medication compliance aids.
The post provides the opportunity to gain the required experience and qualification(s) needed to register as a pharmacy technician with the General Pharmaceutical Council (GPhC) if desired.
Full training will be provided.
Main duties of the job
To process repeat prescriptions on a daily basis ensuring compliance with the Prescription Hub protocols and standard operating procedures. All in an acceptable timeframe.
To deal with prescription queries from patients, carers, GP practice staff, community pharmacy staff, appliance suppliers, care home staff and healthcare professionals.
Perform good house-keeping of repeat medication, e.g. medication reconciliation, medication synchronisation, removal of old medication as guided by the pharmacy technicians/pharmacists.
Effectively liaise with external services, i.e. Community Pharmacies
Providing patients with high quality, easy to understand information to assist them in making choices about their care and assisting with queries around medication with support of the PCN Pharmacy Team.
Creating and maintaining accurate and relevant records, including in patient medical records and communicate progress or issues with managerial or clinical staff as appropriate
To provide excellent customer care, demonstrating empathy, patience, and a holistic approach to patient care, with commitment to follow-through care plans and build effective working relationships
Coordinating the monitoring of patients long-term conditions where appropriate.
Work with patients to understand their level of knowledge, skills and confidence when engaging with their health, wellbeing and prescribing needs.
About us
Vertis Health is a fast-growing provider of community-based healthcare services to NHS patients within South Worcestershire. The organisation utilises the excellent clinical expertise that already resides within the local NHS environment and harnesses it with efficient administration pathways to provide patients with more convenient and accessible services. We hope that by doing this we will not only deliver pathway improvements to patients but also go some way to relieving the growing volume pressures that are being experienced within local hospitals and GP practices.
Details
Date posted
18 June 2025
Pay scheme
Other
Salary
£24,071 a year starting salary based on 37.5 hours.
Contract
Permanent
Working pattern
Full-time
Reference number
B0158-25-0053
Job locations
Malvern Town PCN
Prospect View, 300 Pickersleigh Road
Malvern Town
Worcestershire,
WR14 2GP
Employer details
Employer name
SW Healthcare
Address
Malvern Town PCN
Prospect View, 300 Pickersleigh Road
Malvern Town
Worcestershire,
WR14 2GP
Employer's website
http://www.swhealthcare.org.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
