Job responsibilities
Duties and Responsibilities
To support the provision of clinical care for
identified patients with frail and/or complex needs in accordance with patients
care plan.
To establish and maintain effective
communications with patients carers and health professionals in a professional
manner.
To assist with ongoing support of patients,
their families, and carers to manage their frailty and long-term health
conditions.
In line with the PCN/Frailty Team practices to
update patient records ensuring entries are accurate, relevant, and timely and
communicate care provided appropriately.
To be able to identify and recognise a
deterioration in an individuals health and report to senior Frailty Team
members.
Following appropriate competency-based training,
to undertake delegated clinical tasks and procedures as, phlebotomy, BMI, BP
readings, diabetic foot checks and urinalysis.
Preparing and maintaining environments and
equipment before, during and after patient care interventions
Assisting in the assessment and surveillance of
patients health and well being
To demonstrate an ability to undertake duties in
an autonomous manner.
To understand and follow procedures and policies
on information governance, with strict adherence to protocols regarding sharing
of personal and confidential information between different organisations and
individuals.
To contribute to the ongoing development of the
service and participate in Team Meetings.
Confidentiality:
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information concerning their
health and other matters. They do so in confidence and have the right to expect
that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information relating to the
practice as a business organisation. All such information from any source is to
be regarded as strictly confidential.
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may only
be divulged to authorised persons per the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data.
Health &
Safety:
The post-holder will implement and lead on
a full range of promotion and management of their own and others health and
safety and infection control as defined in the practice Health & Safety
policy, the practice Health & Safety manual, and the practice
Infection Control policy and published procedures. This will include (but will
not be limited to):
Using personal security systems within the
workplace according to practice guidelines
Awareness of national standards of infection
control and cleanliness and regulatory/contractual/professional requirements,
and good practice guidelines.
Responsible for the correct and safe management
of the specimen process including collection, labeling, handling, use of
correct and clean containers, storage and transport arrangements.
Management and maintenance of Personal
Protective Equipment (PPE) for the practice including provision, ordering,
availability and ongoing correct usage by staff.
Responsible for hand hygiene across the practice.
Ownership of infection control and clinically
based patient care protocols, and implementation of those protocols across the
practice.
Active observation of current working practices
across the practice concerning infection control, cleanliness and related
activities, ensuring that procedures are followed and weaknesses/training needs
are identified, escalating issues as appropriate.
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those risks
across clinical and patient process.
Making effective use of training to update
knowledge and skills, and initiate and manage the training of others across the
full range of infection control and patient processes.
Monitoring practice facilities and equipment in
relation to infection control, ensuring that provision of hand cleansing
facilities, wipes etc. are sufficient to ensure a good clinical working
environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures including
training, use, storage and disposal.
Using appropriate infection control (procedures,
maintaining work areas in a tidy, clean and sterile, and safe way, free from
hazards. Initiation of remedial/corrective action where needed or escalation to
responsible management.
Actively identifying, reporting, and correcting
of health and safety hazards and infection hazards immediately when
recognised
Keeping own work areas and general/patient areas
generally clean, and sterile, identifying issues and hazards/risks in relation
to other work areas within the business, and assuming responsibility in the
maintenance of general standards of cleanliness across the business in
consultation (where appropriate) with other sector managers
Undertaking periodic infection control training
(minimum twice annually)
Routine management of own team/team areas, and
maintenance of workspace standards
Waste management including collection, handling,
segregation, container management, storage and collection
Spillage control procedures, management and
training
Decontamination control procedures, management
and training, and equipment maintenance
Maintenance of sterile
environments
Equality and
diversity:
The post-holder will support the equality, diversity and
rights of patients, carers and colleagues, to include.
Acting in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures
and policies, and current legislation
Respecting the privacy, dignity, needs and
beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and
of the individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional
development:
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the
practice, and will:
Alert other team members to issues of quality
and risk
Assess own performance and take accountability
for own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve and enhance the
teams performance
Work effectively with individuals in other
agencies to meet patient needs Effectively manage own time,
workload and resources
Communication:
The post-holder should recognise the importance of effective
communication within the team and will strive to:
Communicate effectively with other team
members
Communicate effectively with patients and
carers
Recognise peoples needs for alternative methods of
communication and respond accordingly
Contribution to the
Implementation of Services:
The post-holder will:
Apply practice policies, standards and
guidance
Discuss with other members of the team how the
policies, standards and guidelines will affect own work
Participate in audit where appropriate
