SW Healthcare

Pharmacy Care Coordinator

Information:

This job is now closed

Job summary

We are seeking a Pharmacy Care Coordinator who will play a key role in supporting the development of integrated care for patients and working alongside with Pharmacy Team at Worcester PCN. Care Coordinators work closely with the Primary Care Network (PCN) and GP Practices to ensure that their service needs and targets are met.

This is an exciting opportunity to join a committed and established team.

Main duties of the job

We are looking for someone with strong organizational, administrative and communication skills with the ability to multi-task. The right candidate will need to demonstrate a compassionate nature with the drive for achieving high-quality, safe care. You must be a conscientious, self-motivated individual with a methodical manner and the ability to work well on your own as well as part of a multi-disciplinary team.

About us

SW Healthcare is a fast-growing provider of community-based healthcare services to NHS patients within South Worcestershire. The organisation utilises the excellent clinical expertise that already resides within the local NHS environment and harnesses it with efficient administration pathways to provide patients with more convenient and accessible services. We hope that by doing this we will not only deliver pathway improvements to patients but also go some way to relieving the growing volume pressures that are being experienced within local hospitals and GP practices.

Details

Date posted

20 July 2022

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0158-22-7801

Job locations

St. Johns House Medical Centre

299 Bromyard Road

Worcester

WR2 5FB


Job description

Job responsibilities

The successful candidate will be part of a team of Care Coordinators, Social Prescribers, Pharmacy Technicians and clinical pharmacists that aim to provide and deliver the best to the patients.

Please read the full Job Description attached to this advert to better understand the role 

Job description

Job responsibilities

The successful candidate will be part of a team of Care Coordinators, Social Prescribers, Pharmacy Technicians and clinical pharmacists that aim to provide and deliver the best to the patients.

Please read the full Job Description attached to this advert to better understand the role 

Person Specification

Skills

Essential

  • Excellent administration skills
  • Telecommunication skills
  • High-level communication and interpersonal skills
  • Excellent organizational skills with a logical and structured approach to your work
  • Ability to respond to changing needs, pressures and demands and prioritize accordingly
  • Ability to build effective working relationships
  • Ability to analyze and interpret data
  • Evidence of working within a team environment
  • Maintaining boundaries and ensuring clarity and understanding of the role
  • Ability to self-manage and be creative in your approach to problem-solving
  • Ability and confidence to work on own initiative

Desirable

  • Use of IT systems including EMIS, Care Notes, Microsoft office, email and database systems (external and internal)

Qualifications

Essential

  • Good general standard of education

Desirable

  • Administration-related qualification

Experience

Essential

  • Significant previous experience of working in a proactive administrative role.
  • Working within a social care/health or related environment in delivery or front face role
  • Working with people who are vulnerable or face disadvantage
  • Working in an empathetic and empowering way
  • Working with databases and assimilating and reporting information
  • Experience in working in a dynamic and creative way, solving problems and prioritizing work
  • Experience in gathering information in order to determine needs/expectations

Knowledge

Essential

  • Knowledge and understanding of the health and social care sector
  • Knowledge of safeguarding, confidentiality and GDPR and the best practice approaches
  • Equal Opportunities and Diversity

Desirable

  • Knowledge of EMIS database and application within an operational/administrative role
  • Social and health care systems and processes
  • A working knowledge of relevant legislation including Data Protection
Person Specification

Skills

Essential

  • Excellent administration skills
  • Telecommunication skills
  • High-level communication and interpersonal skills
  • Excellent organizational skills with a logical and structured approach to your work
  • Ability to respond to changing needs, pressures and demands and prioritize accordingly
  • Ability to build effective working relationships
  • Ability to analyze and interpret data
  • Evidence of working within a team environment
  • Maintaining boundaries and ensuring clarity and understanding of the role
  • Ability to self-manage and be creative in your approach to problem-solving
  • Ability and confidence to work on own initiative

Desirable

  • Use of IT systems including EMIS, Care Notes, Microsoft office, email and database systems (external and internal)

Qualifications

Essential

  • Good general standard of education

Desirable

  • Administration-related qualification

Experience

Essential

  • Significant previous experience of working in a proactive administrative role.
  • Working within a social care/health or related environment in delivery or front face role
  • Working with people who are vulnerable or face disadvantage
  • Working in an empathetic and empowering way
  • Working with databases and assimilating and reporting information
  • Experience in working in a dynamic and creative way, solving problems and prioritizing work
  • Experience in gathering information in order to determine needs/expectations

Knowledge

Essential

  • Knowledge and understanding of the health and social care sector
  • Knowledge of safeguarding, confidentiality and GDPR and the best practice approaches
  • Equal Opportunities and Diversity

Desirable

  • Knowledge of EMIS database and application within an operational/administrative role
  • Social and health care systems and processes
  • A working knowledge of relevant legislation including Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SW Healthcare

Address

St. Johns House Medical Centre

299 Bromyard Road

Worcester

WR2 5FB


Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)

Employer details

Employer name

SW Healthcare

Address

St. Johns House Medical Centre

299 Bromyard Road

Worcester

WR2 5FB


Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

20 July 2022

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0158-22-7801

Job locations

St. Johns House Medical Centre

299 Bromyard Road

Worcester

WR2 5FB


Supporting documents

Privacy notice

SW Healthcare's privacy notice (opens in a new tab)