Data Analyst - Malvern Town PCN

Job description

Job responsibilities

Overall Purpose of Job:

The Data Analyst will work with practices across the Malvern Town Primary Care Network (PCN) consisting of 4 practices, managing the data integrity of care recording to ensure that all patient care activities are captured in the system. We aim to offer and deliver excellent, safe, co-ordinated, high quality patient care. Continuously learning, evolving and implementing new models of care, to create inclusion and reduce inequalities and improve outcomes. We work hard to promote a culture where staff feel engaged, valued and recognised by the organisation and the others they work with.

The Data Analyst will work alongside the Clinical Director and PCN Management team, assisting with ensuring data and analysis are at the forefront of Primary Care and Integrated Services. The Data Analyst will work within the 4 practices, analysing and updating practice staff on data outcomes and areas of focus. This is to assist the organisation in finding opportunities where technology can bring about improvement and allow strategic goals to be achieved. Some of the key duties of the role will involve completing patient searches, reporting, template development, data collection and analysis and information governance.

This is an exciting role and an opportunity to make a unique and measurable impact on a transforming digital patient care, which will support Integrated services. The successful postholder will be responsible for building high trust relationships with Local EMIS Teams, Practice based Clinicians and Community based Clinicians as well as Public Health England. The successful postholder will develop EMIS templates and protocols, document templates and pathways ensuring a consistent approach to working across PCN Integrated Services.

Main Responsibilities are to:

Ensuring that all EMIS templates in GP surgeries are set up with the most up-to-date clinical codes to ensure that activity is successfully captured

Work closely with the ICS Primary Care Analytics Team to form part of a wider General Practice Analytical Network, attending regular training days/meetings across Herefordshire and Worcestershire

Managing, analysing, and reporting on EMIS practice and patient data

Collaborating with the PCN Clinical Director in agreeing analytics workstreams

Analysing and reporting against DES, LES and prevalence specifications to ensuring successful delivery for PCN Contracts

Increasing usage of EMIS through enhancing and making the systems more efficient at a Practice and PCN level

Developing consent requests for PCN data for Practices or asked for by other organisations

Overhauling existing and developing new templates, protocols, and concepts and making these accessible and appropriate for a multidisciplinary team linking with PCIT

Processing and recording data information in accordance with NHSE, Federation, Trust, PCN and Practice Protocol

Fulfilling CCG reporting requirements within the remit of SW Healthcare and other relevant stakeholders

Consulting Key Stakeholders in the remit of data quality and offering support and advice where needed

Provide necessary analytics and other business information to support securing funding for new initiatives as well as mapping new projects to confirm viability

Providing data from Public Health England relating to health inequality within the patient population

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues.

Personal/Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, annual Appraisal including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviews

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload, and resources. He/she will also contribute to the overall team-working of the Practice putting the needs of the Practice first.

Contribution to the planning and implementation of services

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Work with the Lead GP(s) to achieve standards of quality, performance standards, without compromising levels of patient healthcare.

Contribute towards the development and implementation of new standards, policies and procedures that are/will be required of GP Practices now and in the future (as directed by NHS/ DoH/, new legislation etc.)

Communication

Be able to effectively communicate at all levels of the organisation to a variety of health professionals, users and carers, independent and voluntary sector to provide the best outcomes for users of the services.

Provide interface between hospital, primary, community and social settings, participate where appropriate in clinical meetings relating to patient care and outcomes

Communicate effectively with patients and carers

Be able to keep accurate contemporaneous documentation, both written and computerised, inpatient records and will need to be familiar with EMIS Web.

Recognise peoples needs for alternative methods of communication and respond accordingly

Clinical Governance

To participate and operate within the clinical governance framework for the organisation at all times, incorporating service users and carers, audit, guidelines and risk management.

To actively participate in the practices, becoming familiar with and abiding by its plans, policies and procedures.

SW Healthcare (SWH) Employing Federation

SW Healthcare believe in empowering people and changing lives. We are a Healthcare Federation serving all the 31 NHS GP Practices in South Worcestershire and serving over 312,000 patients. Our connected approach combines deep expertise,

collaborative development, and scalable technology to deliver high-quality outcomes,

supporting real change for our patients throughout the Primary Care Network.

This job description may be reviewed in the light of changing organisational and service needs. Any changes will be fully discussed with the post holder. The post holder may also be required to carry out other work appropriate to the grade of the post.

Location

The role will mostly be based in Malvern Town member practices and will require some travel amongst these practices and business meeting locations in Herefordshire and Worcestershire. The post holder should be flexible in their working hours which may include some evening and weekend work.

Person Specification

Qualifications

Essential

• GCSE English or equivalent level.
• GCSE Mathematics or equivalent level.
• A Level Mathematics or equivalent level.

Desirable

• A Level Mathematics or equivalent level.

Experience

Essential

• Minimum of 1 year experience working in a GP practice setting.
• Experience of developing templates and protocols and building searches in EMIS web in a GP practice setting.

Desirable

• Experience of partnership/collaborative working and of building relationships across a variety of organisations.

Skills and Knowledge

Essential

• Good interpersonal communication skills, both written and verbal.
• Excellent IT skills with a strong working knowledge of MS Excel.
• Ability to interpret data and explain the significance to others.
• Ability to manage and prioritise own work to meet deadlines.
• Ability to communicate confidently with staff of all seniority levels.

Desirable

• Good interpersonal communication skills, both written and verbal.
• Ability to interpret data and explain the significance to others.
• Ability to manage and prioritise own work to meet deadlines.
• Ability to communicate confidently with staff of all seniority levels.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SW Healthcare

Address

Malvern Health Centre Surgery

300 Pickersleigh Road

Malvern

Worcestershire

WR14 2GP

Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)