Workforce Planning Rota Coordinator - The Artrix

Job description

Job responsibilities

SW Healthcare (SWH)

Here at SW Healthcare, we believe in empowering people and changing lives. We are a Healthcare Federation serving all of the 32 NHS GP Practices in South Worcestershire and serving over 300,000 patients. Our connected approach combines deep expertise, collaborative development, and scalable technology to deliver high-quality outcomes, supporting real change for our patients throughout the Primary Care Network.

Job Purpose

We are looking for people who are able to work unsupervised with a methodical approach and a high level of attention to detail to support the day to day operations of our vaccination sites. As Rota Coordinator for the Mass Vaccination sites you will be responsible for providing a high level of rota management to the senior managers at the various sites. This will vary from identifying staffing gaps, escalating where necessary, ensuring safe staffing numbers and maintaining roster templates. You will be a super user of the HR systems, undertake data entry and all round administration duties whilst ensuring confidentiality at all times.

Key Internal Stakeholders

CEO

HR and Training Manager

CVP Project Manager

Site Managers/Deputy Site Managers

Workforce Planning Team

Site Staff

Operational

Working with the Workforce Planning Team to create effective rotas in line with staff availability

Taking full ownership of the site workforce provision, ensuring that gaps are identified and managed in accordance with business need

Ensuring employee compliance with due diligence, governance and HR requirements.

To troubleshoot and be the point of contact for rota queries and escalate as appropriate

To be IT confident and up to date with all basic systems, especially excel. Foundry, EMIS, Lantum and Sharepoint experience beneficial not not essential

Creation of electronic identification cards and managing appropriately

Ensuring staff, service users and visitors are adhering to safe practices at all times

Facilitating the onboarding of new staff within the covid programme, ensuring induction, site level orientation and training is completed before adding onto rota

Building collaborative relationships with internal and external project stakeholders to ensure the best patient outcome

Coordinating staff including GP Lead, Clinical Leads, Immunisers, Administrators, Security and Marshalls

Excellent customer service skills, recognising the internal customers and treating all with dignity and respect

Acting as a role model and a champion for good communication, embedding good ethics and championing an enthusiastic and positive culture

To be a brand ambassador for SW Healthcares culture, values and reputation as providers of high-quality services

Supporting Site Managers with official visits and ensuring policy is upheld at all times

Excellent verbal and non-verbal communication skills, acting as a calm and confident role model for the wider team

Accurate and accountable, making sure handovers are complete with other team members

Attending meetings with the workforce planning team on a weekly basis

Guaranteeing all patients visitors and staff past and present are left with a positive image of the vaccination process, ensuring good infection control, movement of people with a customer orientated approach

General Accountabilities

Maintaining an upbeat and calm demeanour, remaining professional at all times

Supporting colleagues to enjoy their work and view their wellbeing as important

Championing good communication, equality and diversity and best practice

Autonomously undertaking and maintaining your own CPD and supporting positive learning attitudes

Willingly taking on other administrative duties as directed by the CVP Management Team

Location

You will be based at The Artrix Bromsgrove

This job description may be reviewed in light of changing organisational and service needs. Any changes will be thoroughly discussed with the post-holder. The post-holder may also be required to carry out other work appropriate to the grade of the post.

Person Specification

Qualifications

Essential

• Highly motivated, dependable, open, and reliable.
• Experience of successfully networking with other agencies and organisations to work together to find the right solutions
• Clear strategic focus with the ability to translate into appropriate action
• A positive, proactive, and innovative approach to tackling and solving problems
• Experience of workforce planning/rota coordination
• Ability to quickly assimilate key and new information, working well under pressure
• Strong interpersonal and relationship-building skills
• Excellent interpersonal and communication skills (written, phone, face to face)
• Ability to present well-ordered arguments reflecting knowledge and understanding and pressures within the NHS
• IT literacy in Microsoft applications including Outlook, Word, Excel, and PowerPoint as a minimum

Desirable

• NHS Experience highly desirable
• IT literacy in SW Healthcare systems such as Foundry, Lantum, EMIS, Ellis Whittam

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SW Healthcare

Address

Droitwich Medical Centre

Ombersley Street East

Droitwich Spa

Worcestershire

WR9 8RD

Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)