Site Manager - Covid Vaccination Programme (Malvern, Three Counties)

Job responsibilities

SW Healthcare (SWH)

SW Healthcare is a fast-growing provider of community-based healthcare services to NHS patients within South Worcestershire. The organisation utilises the excellent clinical expertise that already resides within the local NHS environment and harnesses it with efficient administration pathways to provide patients with more convenient and accessible services. We hope that by doing this we will not only deliver pathway improvements to patients but also go some way to relieving the growing volume pressures that are being experienced within local hospitals and GP practices.

Job Purpose

As part of the Governments rollout of the COVID vaccination process, this role will take responsibility for the day-to-day management and co-ordination of activity at either the Bromsgrove or Worcester site, ensuring safe and efficient patient flow.

The post holder will ensure their respective site is being managed and resourced appropriately, in accordance with the national plan. There may be some requirement to cover both sites at times during leave.

This role requires extensive planning and change management to satisfy amendments to delivery demands very quickly.

The role holder will deal with the public and managing complaints and will need to anticipate and resolve service delivery issues for the Worcestershire programme.

It is essential the role holder builds effective working relationships with all relevant stakeholders and has a clear resourcing plan to achieve delivery.

Reporting to the Programme Manager the Site Manager will:

Plan and control the Worcestershire COVID vaccination programme on site, in line with national requirements.

Ensure all clinical and management processes are robust, considering alternative methods of efficiency to maximise safely the number of patients vaccinated, ensuring there is a clinical lead on site at all times.

Ensure you have a clear communication strategy and plan.

Be accountable for safe storage of the vaccine and maintaining cold chains.

Be accountable for the data capture and administration across the site(s).

Your Background:

You will need a strong operational management background gained in a fast-moving environment with responsibilities for: workforce management, recruitment, data, and a number of people across a variety of workstreams.

Background in running medical operations or contact centre operations would represent good experience with transferable skills.

Any experience of managing NHS type operations would be preferable but not an essential as there will be a number of medical staff on each site to support clinically.

You will need to be flexible and able to work across a number of key sites across Worcestershire.

Key Responsibilities:

In conjunction with the HR team ensure we have a high performing and consistent pool of workers that can deliver high quality patient care during the vaccination site opening hours to the national requirement.

Support the organisation in meeting all its obligations to vaccinate Worcestershire patients, working with all stakeholders to ensure a smooth efficient service.

Ensure statistics and data as required are developed and distributed as required in a timely manner.

Continuously seek to improve the effectiveness and efficiency of the process.

Develop excellent external/internal relationships with appropriate stakeholders to achieve the smooth running of the services.

To be responsible for the recruitment and selection of staff to fulfil clinical requirements.

Responsible for the effective management of the performance of staff and feedback on issues.

Keep abreast of changes to the national programme and be agile in ensuring processes align very quickly to changing demands.

Personal Specification

Essential

• Essential/Desirable (E/D)
• NHS Experience highly desirableD
• Highly motivated, dependable, open, and reliable.E
• Experience of successfully networking with other agencies and organisations to work together to find the right solutions
• E
• Clear strategic focus with the ability to translate into appropriate action
• E
• Successful change management
• E
• A positive, proactive, and innovative approach to tackling and solving problems
• E
• Experience of leadership and planning
• E
• Ability to coach/mentor D
• Ability to quickly assimilate key and new information, working well under pressure
• E
• Strong interpersonal and relationship-building skillsE
• Excellent interpersonal and communication skills (written, phone, face to face)
• E
• Ability to present well-ordered arguments reflecting knowledge and understanding and pressures within the NHS
• E
• IT literacy in Microsoft applications including Outlook, Word, Excel, and PowerPoint as a minimum
• E
• A clear thinker, deals with emergency situations in a calm manner and able to provide logical and practical solutions to issues offering emotional and intellectual assistance
• E
• A self-starter, possessing the drive and determination to gain the right support and resources
• E
• Be decisive and work with integrity E
• Be organised and thorough E
• A collaborative style that engages people at all levels and appreciates the need to create and sustain strong internal and external partnerships and instil confidence and respect.
• E
• Ability to respond flexibly and efficiently and adapt approach to address changes in circumstances
• E
• Strong ambassadorial qualities open, engaging, compassionate, highly motivated, resilient, and tenacious.
• E
• A positive team player with glass half full approach E
• A sense of humour E
• Confident and enthusiastic manner, challenging the status quo E
• Current driving licence and have own transportE
• Prepared to travel in and around Worcestershire and work being available on call 7 days a weekE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).