Project Manager - Training Hub

Alliance for Better Care CIC

The closing date is 26 November 2024

Job summary

This post is hosted by Alliance for Better Care and part of the People Services Team, on behalf of the Sussex Training Hub.

Training Hubs are integral to NHS Englands core purpose of supporting the delivery of excellent healthcare and health improvement to patients and the public through ensuring the primary care workforce of today and tomorrow are trained in the right numbers, have the necessary skills, NHS values and behaviours at the right time and in the right place as described. The postholder willensure smooth running of two key Sussex Training Hub programmes, including capturing data and providing regular reporting on the programmes, The programmes will include:

  • Sussex Mentoring Service
  • Sussex Retention in General Practice Learning Set Programme

As the post holder you will be responsible for managing the delivery of programmes to support the Sussex Training Hub including the Sussex Mentoring Service and the Learning Set programme. You will also have a significant role in supporting the planning and delivery of the Sussex Educator Conference.

Main duties of the job

The postholder will be responsbile for ensuring the smooth running of key Sussex Training Hub programmes, including capturing data and providing regular reporting on the programmes.

As the post holder you will be responsible for managing the delivery of programmes to support the Sussex Training Hub, including the Sussex Mentoring Service and the Learning Set programme. You will also have a significant role in supporting the planning and delivery of the Sussex Educator Conference.

This is a project management role and a background in project management and Prince 2 or another Project Management process is desirable.

You will have organisational line management support provided by ABC CIC as your employer and professional supervision provided by Sussex Training Hub who oversees the workstreams you will be delivering.

About us

Alliance for Better Care CIC is a GP Federation that unites 47 NHS GP practices across 12 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues as well as their patients, to transform how healthcare is managed within the community.As a membership organisation, our focus is to work in partnership with our members and help them to improve the provision of General Practices in the local area.We work with and listen to our GP Practices, PCNs, Hospitals, Community Organisations and the Third Sector. These vital partnerships ensure that, together, we deliver a truly integrated approach that offers the support and expertise needed to effectively serve our communities.

Alliance for Better Care has a clear mission to Transform how people manage their health in their communities so that we all live happier lives. Rapid expansion over the last three years has enabled us to make significant progress on this mission. Planning the next stage of ourstrategy has made clear that we need in-house expertise and management of learning and development to better support our growing team.This post therefore presents an exciting opportunity to develop a function and team within ABC as we continue on our journey.

Date posted

13 November 2024

Pay scheme

Other

Salary

£39,940 to £41,757 a year pro-rata per annum depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

B0141-24-0082

Job locations

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Job description

Job responsibilities

Planning of projects

Develop programme plan for delivery of all areas of work over the year using appropriate format

Project Delivery

Ensure week to week delivery of programme in line with outline plans, mitigating for any issues which may cause delay wherever possible and escalating any issues outside of immediate control

Establish effective communication mechanisms to ensure good uptake of all programme

Use feedback to improve and finesse programmes offered

Work with GP Tutors to ensure effective use of their time and that a broad range of support is available to GPs.

Project Review

  • Collect data as per the service specification to fulfil quarterly reporting requirements
  • Keep all reporting systems up to date to ensure live reporting and checking that programmes will meet KPIs

Programme Detail

1. The Sussex Mentoring Service

The Sussex Mentoring Service (SMS) offers a limited number of mentoring sessions with trained mentors to multiple professionals in Sussex. Mentors are recruited, trained, and commit to a recognised standard of mentoring practice. Mentors receive a fixed payment to cover preparation, session delivery and any other expenses arising from the session. Mentors can only deliver the number of sessions per month that have been agreed by Sussex Training hub (STH).

a. Mentees apply to receive mentoring by completing an online application. The programme aims to match mentees with a mentor from the same profession. If the number of mentees exceeds the number of mentor sessions available, or an appropriate mentor is not available, mentees are put on a waiting list.

b. Sussex Mentoring Service delivery requires:

  • Promotion of Sussex Mentoring Service and recruitment of mentees
  • A data-secure system to hold mentor and mentee details.
  • Mentee applications to be processed.
  • Mentor and mentee introductions to be made.
  • Monitoring of mentoring sessions for each mentor
  • Evaluation of the SMS by each mentee
  • Processing of mentor financial claims
  • Organisation of mentor CPD
  • Quarterly reporting of session activity, evaluation response and financial position to Sussex Training Hub.

2. Sussex Retention in General Practice Learning Set programme

It is planned to deliver up to ten learning sets across Sussex that will be run monthly by a GP who will lead the session. GPs who lead learning sets will be paid £250.00 to cover all costs related to the session. This programme is a core aspect of activity by Sussex Training Hub in Sussex to support recruitment and retention of the primary care workforce in Sussex.

a. Sussex Retention in General Practice Learning Set programme requires:

  • Administrative support for GP Tutors up to 8 hours per month
  • Supporting the delivery of the Retention in General Practice learning sets across Sussex.
  • Development of an agreement to outline the reporting and financial responsibilities of each GP facilitator.
  • Collating monitoring information for each learning set: date of session, number of attendees, Learning Set facilitator.
  • Developing and implementing an evaluation process for the learning sets

b. Financial monitoring and process: processing of claims from learning set facilitators: reminding facilitators to submit claims; processing claims for payment; monitoring expenditure of Retention in General Practice learning set budget.

c. Quarterly reporting of learning set activity, evaluation, and financial position to Sussex Training Hub.

3. Support for the delivery of an annual Sussex Educator Conference

The first Sussex Educator Conference was held in June 2024. Over 100 educators attended a one-day conference. A conference planning team supported the conference leads to administer the conference. Delivery of an annual Educator Conference requires:

  • Convening regular meetings of the Educator Conference Planning Group with leads
  • Maintaining an Action Log and Job list to track activity.
  • Undertake administrative duties to support the organisation and delivery of the conference, including invitations, monitoring attendance, agenda, delegate pack, venue and catering booking, delivery of technical support on the day, venue set up.

4. Support of General Practitioner Assistant Programme.

Work alongside Sussex Training Hub Lead for GPA programme to support the programme and financial management.

Job description

Job responsibilities

Planning of projects

Develop programme plan for delivery of all areas of work over the year using appropriate format

Project Delivery

Ensure week to week delivery of programme in line with outline plans, mitigating for any issues which may cause delay wherever possible and escalating any issues outside of immediate control

Establish effective communication mechanisms to ensure good uptake of all programme

Use feedback to improve and finesse programmes offered

Work with GP Tutors to ensure effective use of their time and that a broad range of support is available to GPs.

Project Review

  • Collect data as per the service specification to fulfil quarterly reporting requirements
  • Keep all reporting systems up to date to ensure live reporting and checking that programmes will meet KPIs

Programme Detail

1. The Sussex Mentoring Service

The Sussex Mentoring Service (SMS) offers a limited number of mentoring sessions with trained mentors to multiple professionals in Sussex. Mentors are recruited, trained, and commit to a recognised standard of mentoring practice. Mentors receive a fixed payment to cover preparation, session delivery and any other expenses arising from the session. Mentors can only deliver the number of sessions per month that have been agreed by Sussex Training hub (STH).

a. Mentees apply to receive mentoring by completing an online application. The programme aims to match mentees with a mentor from the same profession. If the number of mentees exceeds the number of mentor sessions available, or an appropriate mentor is not available, mentees are put on a waiting list.

b. Sussex Mentoring Service delivery requires:

  • Promotion of Sussex Mentoring Service and recruitment of mentees
  • A data-secure system to hold mentor and mentee details.
  • Mentee applications to be processed.
  • Mentor and mentee introductions to be made.
  • Monitoring of mentoring sessions for each mentor
  • Evaluation of the SMS by each mentee
  • Processing of mentor financial claims
  • Organisation of mentor CPD
  • Quarterly reporting of session activity, evaluation response and financial position to Sussex Training Hub.

2. Sussex Retention in General Practice Learning Set programme

It is planned to deliver up to ten learning sets across Sussex that will be run monthly by a GP who will lead the session. GPs who lead learning sets will be paid £250.00 to cover all costs related to the session. This programme is a core aspect of activity by Sussex Training Hub in Sussex to support recruitment and retention of the primary care workforce in Sussex.

a. Sussex Retention in General Practice Learning Set programme requires:

  • Administrative support for GP Tutors up to 8 hours per month
  • Supporting the delivery of the Retention in General Practice learning sets across Sussex.
  • Development of an agreement to outline the reporting and financial responsibilities of each GP facilitator.
  • Collating monitoring information for each learning set: date of session, number of attendees, Learning Set facilitator.
  • Developing and implementing an evaluation process for the learning sets

b. Financial monitoring and process: processing of claims from learning set facilitators: reminding facilitators to submit claims; processing claims for payment; monitoring expenditure of Retention in General Practice learning set budget.

c. Quarterly reporting of learning set activity, evaluation, and financial position to Sussex Training Hub.

3. Support for the delivery of an annual Sussex Educator Conference

The first Sussex Educator Conference was held in June 2024. Over 100 educators attended a one-day conference. A conference planning team supported the conference leads to administer the conference. Delivery of an annual Educator Conference requires:

  • Convening regular meetings of the Educator Conference Planning Group with leads
  • Maintaining an Action Log and Job list to track activity.
  • Undertake administrative duties to support the organisation and delivery of the conference, including invitations, monitoring attendance, agenda, delegate pack, venue and catering booking, delivery of technical support on the day, venue set up.

4. Support of General Practitioner Assistant Programme.

Work alongside Sussex Training Hub Lead for GPA programme to support the programme and financial management.

Person Specification

Experience

Essential

  • Minimum 2 years of working within the Health Service or allied profession
  • Experience of working with range of professionals including senior clinicians

Desirable

  • Experience of working in a primary care setting

Other

Essential

  • Champion of equality
  • and valuing diversity
  • Operates at all time in line with Confidentiality and Data Protection Act and NHS Information Governance Requirements

Qualifications

Essential

  • Degree level education or equivalent
  • Project Management training or qualification, or equivalent experience

Knowledge

Essential

  • Understanding of stages of project management and effectives methods of tracking a project
  • Working knowledge of Microsoft packages and clinical systems and application in local NHS
  • Knowledge of service development to improve quality and efficiency.
  • Knowledge of Primary Care IT systems

Desirable

  • Understanding of whole system approach to care

Skills and abilities

Essential

  • Excellent written and verbal communication skills
  • Demonstrable leadership and collaborative working qualities
  • Motivates and inspires colleagues to provide patient-centered care.
  • Ability to work flexibly, use initiative, prioritize workload and delegate.
  • Sound financial acumen and business management skills.
  • Ability to establish excellent working relationships.
  • Change management skills and ability to cope with stress and ambiguity.
  • Pro-active self-starter able to set and deliver own objectives

Desirable

  • Commitment and evidence of Continuing Professional Development - CPD
Person Specification

Experience

Essential

  • Minimum 2 years of working within the Health Service or allied profession
  • Experience of working with range of professionals including senior clinicians

Desirable

  • Experience of working in a primary care setting

Other

Essential

  • Champion of equality
  • and valuing diversity
  • Operates at all time in line with Confidentiality and Data Protection Act and NHS Information Governance Requirements

Qualifications

Essential

  • Degree level education or equivalent
  • Project Management training or qualification, or equivalent experience

Knowledge

Essential

  • Understanding of stages of project management and effectives methods of tracking a project
  • Working knowledge of Microsoft packages and clinical systems and application in local NHS
  • Knowledge of service development to improve quality and efficiency.
  • Knowledge of Primary Care IT systems

Desirable

  • Understanding of whole system approach to care

Skills and abilities

Essential

  • Excellent written and verbal communication skills
  • Demonstrable leadership and collaborative working qualities
  • Motivates and inspires colleagues to provide patient-centered care.
  • Ability to work flexibly, use initiative, prioritize workload and delegate.
  • Sound financial acumen and business management skills.
  • Ability to establish excellent working relationships.
  • Change management skills and ability to cope with stress and ambiguity.
  • Pro-active self-starter able to set and deliver own objectives

Desirable

  • Commitment and evidence of Continuing Professional Development - CPD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

For questions about the job, contact:

People Services Coordinator

Sam Cheeseman

abccic.peopleteam@nhs.net

Date posted

13 November 2024

Pay scheme

Other

Salary

£39,940 to £41,757 a year pro-rata per annum depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

B0141-24-0082

Job locations

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB


Supporting documents

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